HVAC reviews in Toledo, Ohio

4.6 based on 1088 reviews Back to the listing
    5

    Gabe Somogyi sales manager was really great and professional answered all my questions. Had me sold. Their prices are reasonable.
    Jeff Honeycutt and his crew were very professional and did great installing new hot water tank and central air!! All my comforts needs come from BluFlame I highly recommended! Thank you all so much for your services!!

    5

    We purchased the new HVAC system from Blue Flame a couple of years ago. As part of the contract we had a free maintenance call today. Jeff Cousino was a technician and he seemed very capable and was very friendly. Enjoyed talking with him! I have great confidence in the Blue Flame company.

    5

    I called to place a service call and was promptly scheduled within 2 hours of placing the call. The technician Jeff Cousino was the service tech and was absolutely amazing! He had the furnace up and running shortly after arriving. He was friendly, efficient, professional and explained everything. I would highly recommend this company to anyone looking for this type of service. Definitely top-notch techs and Company! Thank you Jeff and Bluflame

    5

    Mike from Blue flame came through for me to find a part for a blow motor for my furnace today. Great phone service and when I got into the store great personal service answered all the questions that I needed. Will definitely go back in the future or call a technician if needed from Blue flame. Thanks for your help today Mike

    5

    Gabe with Bluflame offered a physical quote, informed us of warranty, discounts, specials and rebates. He set up install same week with technicians Montez, Aaron and another kind gentlemen. They completed a furnace, A/C, pump install in one day. I expressed a filter concern to Gabe during consult, and he made sure the install team had supplies on hand to add an access point for the air filter. They were very respectful and provided us with a new smart thermostat.

    Thank you

    5

    Blue Flame is a very good company. They are very communicative with their customers. Dan T the service man was on time, listened to my concerns, completed the work in good time and explained the service performed. Thank you!

    5

    Start to finish Blu Flame provided quality service. It had been a few years since we’ve had routine maintenance done on our very, very old boiler (likely original to our 82 year old home) so called BluFlame to have it looked at before winter.

    Based on some concerns found during routine servicing we decided that we should replace sooner rather than later. Gabe met with us and explained options including answering questions about a combination boiler/hot water heater (which we decided against based on info given), provided an estimate plus some discount offers. We were able to schedule installation in just over a week (would have been sooner if not for the Thanksgiving holiday).

    Installation crew (Aaron, Dave, Dakota & Montez) arrived on time and got right to work. Removing the old boiler took some muscle - it was a tank! Removal and installation was an all day job on a very cold day. They covered our stairs and hallway, provided space heaters (which as it turned out we didn’t need), installed new thermostat, checked each radiator (19), cleaned up afterwards, answered all our questions and even helped us put our heavy, solid oak basement door back. We were relaxing in our comfortably warm living room by 5pm.

    We’re definitely very happy with the quality service Bluflame provided.

    5

    Awesome service! My boiler went out at the worst time (temperatures below freezing on a weekend). I called Bluflame at 7am on a Sunday morning and they responded very quickly (within the hour). They sent Tech Darrell Whickum out and he did a spectacular job repairing my boiler. He was very professional and a straight shooter (no bs "upgrade " sales pushes ). I would highly recommend Bluflame!

    5

    Ted did a really great job. He was in and out in no time setting up my Google Nest thermostat. I will definitely keep them in mind for future jobs.

    5

    Never had such great service for my furnace. Justin was beyond determined to figure out what was going on. I was able to meet Eric and Rick as well. Such an amazing crew! Reasonable pricing.

    5

    Justin was great! Very knowledgeable and friendly. Did everything like a seasoned pro, explained what he was doing and why. I highly recommend Justin and Rick’s Affordalble Heating and Cooling. Also the price was very good.

    5

    Unfortunately, I’ve had to have these guys out twice recently (the unfortunate part being my system, not their service). Both times Justin was a great technician and really helped me out. Not only that but both times they came out the same day. Pretty sure I’ll be contacting them again whenever I need it (which hopefully won’t be for a long time).

    5

    We were in dyer need of a new furnace and air conditioning unit. we called for a consultation and Ian had come out - looked around and answered all our questions. we called and set up an appointment - the phone people were great - very easy to speak to. Dylan and Bryce had come out to our home - i showed them where the furnace was and they went straight to work without hesitation. the two young men did a phenomenal job! i truly appreciate all their hard work. thank you:)

    5

    Thank you! Ian was prompt, friendly and knowledgeable. Highly recommend this company. 👌
    ONCE again Ian was great. It's nice to get the same tech because they're familiar with you and your furnace. I have a feeling I'll be seeing him again, because our old girl is just that, old. Until then Merry Christmas and Happy New Year! 😊

    5

    Ted was amazing! Was very knowledgeable and quick with the repair. We actually were having trouble with our home insurance and getting a technician out in a timely manner. I was fed up and called Rick’s Affordable. Ted came out within hours of my call and fixed it! They Gained a loyal customer today!

    5

    Ac system failed. Ricks crew came out the next day to look at, and did a complete system overhaul the next day. Dylan and Christian were the installers. They put in a hard day of labor with a job well done. We are very pleased with their excellent work! Very professional and thorough throughout the process. Thank you!

    5

    Rick’s did a great job as always. Used them for annual furnace maintenance after they installed a new furnace a few years ago. Ted was my technician today. He was on time, efficient, and knowledgeable. All of my questions were answered and systems are operational.

    5

    The guys that came to install our system were very professional, courteous and polite. Their prices are more than reasonable compared to other local businesses. They took time to explain the new thermostat and the other features. Highly recommended!!

    5

    Justin came out yesterday to do a cleaning and maintenance on my furnace. He was right on time. He was efficient and very nice and knowledgable. He gave me information on duct cleaning and sanitation spray. Rick's was offering a promotional period on the sanitation spray and if I had it done that day, I received a $100 discount. How could I say no to that? The spray made my air smell and feel cleaner than ever! I am part of a maintenance program with Rick's so Justin comes out twice a year to clean and maintain my furnace and HVAC. This is an amazing value and helps keep up with warranties and extends the life of my systems. They are great people and a great company. I highly recommend them for all your heating and cooling needs!!

    1

    I don’t think I’d ever recommend this company to anyone.

    We got a new mini split with them, because our other mini splits went out due to age. Let me start from the beginning, we had Ted come out and give us an estimate and my husband asked him to confirm, “will it do the same job as our previous system on cooling our home?” Which Ted said “yes you won’t have any issues and it will cool your home just as well as your previous Lennox system did.” We did some research on the brand they put in, and the brand they installed was rated high. So we went with them, thinking it would do the same as our other one. And, we have a bulldog, which is very heat sensitive and we expressed that to them about 20 times.

    Fast forward, we get the system, the installers were nice and they didn’t do anything wrong. We turn on the new system, and it BARELY cools the rooms they are in. Let alone our whole living room area, like our other system did and that we were told it would. Also, they gave us the lowest SEER rating system Fujitsu makes which is around 18 Seer. And for the price they charged us, that’s robbery! We were obviously upset because it’s a lot of money and a waste of our time to get this system, so we contact Rick’s again, and they come back out and say, “everything’s good!”. I mean, it would be if we were told the correct information, and if our system worked the same as our previous.

    Again, we were very upset because on a 70 degree day it got up to 73-74 in our home, which makes zero sense considering we just got a brand new mini split system that should cool our home. So what does that mean? On a 90° day is it just going to stay hot in our house? Weird…

    At this point I got upset, and wanted to talk to Rick because it felt like we were just being pushed aside.

    He came out, and admitted that he put in a SMALLER unit size and that our old system was “against the law” and was oversized for the square footage of our home, which was a lie! Other companies that came out have never said our unit was against the law. And talking to multiple companies recently, they had all said that Ricks could have put the same size in as our previous system which was more BTU’s. Just seems so odd and to make up for THEIR mistakes, and lies we were hoping to get one more unit put on the wall to help cool our home, and the way he wanted to charge us 6k for that is absolutely ridiculous, because they are the one who made the mistake.

    Moral of the story is they should’ve have told that us that our old system was “against the law” and they should’ve told us we were going to get smaller units installed. I don’t think the price we had to pay for this job (10k) was fair whatsoever, considering it hardly works. And the owner should have actually fixed his mistake and been honest with us from the get go, but instead wanted to charge us another 6k?

    This place should be called Ricks over pricing heating and cooling.

    5

    We had a full replacement of our furnace and A/C unit with Rick’s. I would ABSOLUTELY recommend them to anyone; family and friends. The pricing was fair, the quality of products used was top notch and Dylan and Christian (our installers) were professional, friendly, on time, cleaned up behind themselves and made sure we understood how everything worked before they left. They even put up with our elderly dog, Miss Penny, and her barking. Dylan recommended we look into duct cleaning due to the build up in the duct work he noticed when installing the new units. We appreciate him looking out for our safety and health in suggesting duct cleaning and we are looking into that service next with Rick’s. Thanks again for the being a professional company!