HVAC reviews in Westerville, Ohio

Our A/C went out unexpectedly during the hottest week of the year and TropiCool was able to do a same day repair. Chad came on time was able to make the repair quickly with parts he already had in the truck. He was very professional and communicative. Highly recommend!

We have used their services on two occasions. Both times they were excellent. Shane did a wonderful job , was punctual, professional, and very helpful and friendly. I highly recommend this company.

On 5/24/2020 (a holiday weekend) our air conditioner stopped. Bryan at World Class Services was there in 1-2 hours and had it running again, performing with a great attitude... he was world class!

They were excellent, professional, on time and the work was done right. I would highly recommend them to anyone who needs plumbing/HVac work..Thank you guys

I thought I was capable of installing a waterline for my refrigerator icemaker. Turns out, I was not. Through tears, I called and explained that I had to shut my water off for the whole house because I couldn't get the new water line to stop leaking (it was more than a leak, it was streaming). Trevor came out the following morning and made the repair, quickly, efficiently and fairly. Thank you for saving the day!

Andrew explained things very clearly and was very knowledgeable. I was very pleased with his service.

Incredibly nice and professional team! Was very courteous and kept me in the loop the entire process of figuring out where a mystery leak was coming from in my plumbing. They tried to be as minimally invasive as possible, and when they did have to unfortunately cut into my drywall, it was done in such a way it'll be a breeze to fix.
Even dealt with my very curious cat who wanted to be involved in what they were doing.
Priced very well and very prompt service. Thank you so much!

Andrew was very thorough and explained, clearly how my furnace was working. He was excellent!

Andrew was very knowledgeable and provided great service. I would recommend TropiCool for HVAC and plumbing.

Andrew was great! He answered all of my questions and was patient with me. I highly recommend this service.

I want to give TropiCool Heating Air Conditioning Plumbing and its owner, Brian, a well-deserved five-star rating without hesitation! In all my years of experience, I have never encountered an HVAC contractor as passionate and knowledgeable about their craft as Brian. His enthusiasm for HVAC systems, load capacity, and everything related is truly unmatched.

What sets Brian apart is not only his expertise but also his exceptional responsiveness. He responds to messages quickly and is always ready to lend his expertise. Over the past five years, I have relied on TropiCool's services without fail, and I have never encountered any issues.

Brian's dedication to customer satisfaction knows no bounds. He always goes above and beyond, even outside of regular business hours, by Facetiming and guiding me through solutions to issues at 7 AM on a Saturday or responding to repair calls at 9 PM on a Sunday for properties I manage.

Brian and the TropiCool team are highly reliable, trustworthy, and an absolute pleasure to work with. They are my go-to for all furnace and AC repairs, HVAC, and plumbing work. I highly recommend them to anyone in need of top-notch service and expertise. Thank you, Brian & Team, for consistently exceeding expectations!

Andrew came out and was very good at explaining everything to me. I appreciate his attention to detail and honesty.

The technician Andrew, was right on time, accurate with diagnostics and got the job done very quickly. I’ll be signing up for the annual servicing. Very very pleased.

Brian was extremely professional and very helpful in assisting me in making the right option choice. He went above and beyond to make sure everything was cleaned up and tossed some materials that I expressed I was just going to throw away.

Andrew was very knowledgeable, informative and professional. We appreciated his honesty and insight into bettering our home.

Andrew did a great job with my routine maintenance. He walked through some questions I had and got me in good shape!

Andrew came out and was very efficient and professional and did an excellent job for us. Very grateful for his quick arrival and great service!

Andrew was very professional and informative on his scheduled maintenance trip. Excited to keep using TropiCool moving forward!

Andrew Artinian was my technician was excellent at explaining all the necessary details of his visit and was courteous and friendly. Very professional and represents this company very well.

I had a great experience with TropiCool. Bryan and Chad installed a new high efficiency furnace in my home in Powell, Ohio. Highly recommended!!

Andrew was out to service our furnace today. He did an excellent job on the work and was very knowledgable regarding HAVAC.
Thank you very much!

Very happy with my tune-up and will use Tropical again. Andrew was very helpful, informative and clear. Seems to have our best interests in mind.