HVAC reviews in Westerville, Ohio

Doug was prompt (actually early!) and did a great job of assessing and explaining the problem. Honest company, would highly recommend.

I had a great experience working with Uptown Heating + Cooling. In particular with Keith Lowe. Would highly recommend them and will continue to use them as things come up over the years!

As I begin this, I’m almost certain I will reach the maximum characters allowed for a google review. I want to fully express my gratitude toward the kind, hard-working service people at Uptown. In the wee hours of Oct 17th, a cold spell had come through and alas my furnace would not start. A friend of mine recently had her furnace serviced through a competitor that her home warranty uses. As I work from home, I would be home all day except a 30 min timeframe to pick up my daughter for the service. Let’s just say that ended up with my daughter taking an Uber home as they came at the only time I said I would be gone. Immediately, I was taken aback by what this repairman said. I realize my furnace was quite old, but a Lennox Pulse isn’t exactly a unicorn as he so rudely called it. When I said I wanted it repaired, “I see you like to get every dollar you can out of things”. He didn’t mean that to be a compliment either. The final kicker for my never been married self “ Did your husband look at this?, he asked. I believe this guy thought I had a home warranty and was forced to use his company, so it was no holds barred on the nastiness. He left me feeling completely defeated a feeling I so rarely feel. I searched out my community’s Facebook page, and Uptown lit it up. Anytime someone asked for a HVAC specialist, there was always a recommendation. So I called and was told Nate would be on his way. Yes my 1986 furnace had lived a good life, but unlike the other repairman, Nate had worked on them before. He assured me if it was fixable he would indeed fix it. Unfortunately, after almost 40 years of a life well-lived, my furnace was too tired to go on. When Nate left my home, I knew for certain that Uptown had my seal of approval. Now on to getting the money to replace both units. I called the company and the receptionist was just as kind as Nate. Her family lives in my neighborhood and does the cool Christmas houses. That fact isn’t relevant for this post, it’s only added because I failed to record her name. After unsuccessfully dealing with my 401k for over 1 1/2 months, I decided I would try the financing Uptown lists. In under 5 mins, I was approved, had the papers electronically signed, and set up an appointment. Two amazing men showed up to replace the units, one I believe was named Dave. He asked if he could listen to music. Sure I said, play it loud if you want. So for the next few hours, I enjoyed songs I hadn’t listened to in a while as they worked tirelessly. They arrived at 8 AM and as 3 o’clock approached they wrapped up. I said goodbye to my 1986 Lennox Pulse and 1997 A/C, they had served me well. Now on to bigger and better. Upon leaving, I reached out my hand. Dave (I sure hope that was his name) said his hand may be too dirty, but in my life a days hard work deserves a good hand shake no matter what. The entire experience with Uptown was top notch, the gold standard if you will. From the repair folk to the receptionist, to even the third- party financing they use, just a group of classy, kind people. In the world of HVAC, be an UPTOWN!

Doug was extremely helpful after we had been dealing with another company for months through a home warranty contract. He fixed the previous issues caused by the previous company, and ended up replacing my entire A/c unit. He jumped through hoops to make sure everything was finished to the highest standard, although it was difficult to do at times with suppliers. He and his team were always kind and courteous while coming into our home. We appreciate it and would recommend to anyone!

Uptown Heating and Cooling replaced our furnace during the cold snap. Doug was prompt, clear and competitive in his quote. Technicians Gino and Craig were professional, respectful and communicated well. They worked diligently and cleaned up after themselves. Very good job! Recommend that you consider Uptown Heating and Cooling for your heating and cooling needs.

Keith did a great job. Sprayed the inside of the Airconditioner getting all leaves and dirt out. Checked unit for proper functioning and advised us that turning on the fan to continuous could help in summer to keep up with cooling. Very happy with the work. He was professional and friendly.

Very reliable, they responded quickly to my call and sent a tech to the house first thing the next morning. Found the problem and addressed it appropriately. Very courteous and professional tech. Highly recommend!

We have used Uptown Heating and Cooling for our needs for several years. They handle our twice yearly maintenance. Serviced furnace, humidifier, split and garage heater. Always knowledgeable and thorough

Our 20-year-old furnace decided it was time for us to part, and we were given an extremely fair price for a new unit. The price included installation, labor, and haul away of our old unit. The team showed up on time and were very professional. Before they left, they made sure all questions were answered. We are 100% satisfied with the professionalism, fairness, and quality offered by Uptown Heating and Cooling. I will recommend them without hesitation to anyone.

Kieth L was such a great HVAC technician! He, like all the other technicians at Uptown heating and cooling are great and friendly. Kieth L took his time to explain things to me with confidence.

Uptown Heating and Cooling gave us a very fair and competitive estimate to replace our 20+ year old HVAC system and we scheduled the install for earlier this week. Geno and David arrived on time and got straight to work. They cleaned up as they went and finished ahead of schedule. They left the work area neat and clean. Both guys were friendly and professional. We are very happy we chose Uptown for our needs and highly recommend this local company.

Doug and team at Uptown were amazing. Team showed up on time and answered all my questions. I am very happy with the completed work. It feels good to support a local honest business.

I wish I would've started using Uptown years ago. Got tired of getting the runaround and missed appointments from a previous HVAC company. Terrific service and the two techs that came to my house were a pleasure to work with. Saved me thousands in needless repairs the other company wanted to perform, along with addressing issues that were previously misdiagnosed.

Uptown Heating and Cooling is the best! They arrived quickly, diagnosed the heating problem and fixed it without delay!
I’m happy to have a new dependable cooling and heating business to call for help next time I need it. Thank you Uptown Heating and Cooling!

I had a gas heater installed in my garage and they we very polite with excellent service. Doug and Sean were very punctual and did an excellent job.

Uptown Heating & Cooling did a great job installing our new heating and cooling system. They were quick and very efficient.
I would definitely recommend them.

John Curtis
Westerville, OH

If you are looking for a company you can trust, please call Uptown Heating & Cooling. I have had companies come it with the bad news of needing whole new systems, only to have Uptown come in make a quick fix and save me literally thousands. This Christmas, I consider them a gift!!!! Special thanks to Koven! Professional and Caring!

Couldn’t be happier with the service UHaC provided and highly recommend them. The whole process was hassle free, they even got the warranty set up for me. The techs that installed the furnace and AC unit did great work. Cordial, clean, and explained everything I needed to know.
A+

I called the Tuesday before Thanksgiving knowing that my furnace had been acting up and Keith was at my house early Wednesday morning. Took him less than an hour to do the repairs and a general tune-up and get me back in business, plus he was super respectful to me and my home. So glad I found this company and will be using them again in the Spring for my A/C!

Doug came over the day I called with our options to fix and/or replace our furnace. We opted for a new furnace. We basically got a new furnace for the price another company quoted for a part (heat exchanger). He came over the very next day and installed the new furnace. We are very glad we went with Uptown Heating and Cooling, and very much appreciate Rae's advice and Doug's hard work!!

Grateful to have found Uptown Heating & Cooling through Google after receiving an astronomical quote from my existing HVAC maintenance provider. Huge compliments to Rae at the office for treating our issue with kindness and urgency, and to Doug who handled the repair. Clear communication and fair pricing. I will be looking to them for regular maintenance.