HVAC reviews in Moore, Oklahoma

4.7 based on 560 reviews Back to the listing
    5

    Nathan responded quickly and arrived the next day to add the needed freon. He was professional, knowledgeable, friendly, and paid attention to detail. He aimed to please and hit the mark. Would welcome him back anytime!

    5

    My AC was freezing up, and my home warranty company sent ES Heat and Air out to look at it. The service tech Nathan was promt, professional, and did a great job. Got it fixed in no time. Highly recommended!

    5

    Shawn was awesome, he got here and went straight to work. He had to replace my fan to the exterior unit & he was done in about 30minutes. Personable, trusting, and great. Would definitely request him again if I ever have to submit another claim through my First American Home Warranty. It did take a few days to get an appointment, but I know the summer time is their busy time. (Submitted my issue on Tuesday & got an appointment on Saturday of the same week, so 4/5 days of being in the 78/80 degree heat, but so glad it’s fixed now ) Thank you Shawn!

    5

    Shawn did a wonderful job getting my AC back in working order. The unit was frozen over due to lack of proper air flow, so he had me change filters and air it out overnight. He came back the next morning when it wasn't frozen and fixed the issue. No extra charges or anything funny, just two trips to NE Edmond in two days for a single issue.

    5

    Honest, fair, efficient, knowledgeable and an all around great company. My husband was out of town when we started having HVAC issues. We have two babies, making a broken HVAC feel urgent. Eric, (the owner,) and our tech, Nathan, were great about communicating what needed to be done, brainstorming the most cost efficient but effective fix, and getting the job done. I will be a lifelong customer of theirs!

    5

    Service, Timeliness, Technician] Brian did a great job! He arrived promptly, was professional, and resolved the issue quickly "

    5

    Hey guys, E&S Heat and Air are the real deal. We live in Blanchard and they have no problem coming out to work on our equipment. They employ some of the best and most knowledgeable technicians. They are always respectful and easy to work with. Call them.

    1

    I'm going on 3 weeks now of no AC. I contacted them through my warranty and they came out the next day to evaluate the situation and ordered the part needed, it seemed like they were on top of it and they told me max a week and half for them to get the part and come back to install. It's been hot so I called after a week and half for an update, the person that answered said they were just waiting for the part, that they were gonna follow up in regards to the status and call me back with an update, they never called me back. Since then I've called almost every day and no one answers so I leave a detailed voicemail and they can't even do me the courtesy of calling me back! Horrible!

    5

    Brian was very prompt and professional. And I appreciated the handshake before he left. He told me to call if I ever have any problems.

    5

    I had a whining noise coming from my system. Since I had changed the filter in July it wasn't time for a new one. But my floors were being replaced and I had the whole house fan on. We checked the filter and it was full. Since they weren't done we cleaned it and reinstalled it. The noise quit and I'll keep it cleaned until they're done then put a new filter in. Thanks for the suggestion I saved a hundred dollars.

    5

    5 star experience. Eric and his crew got our heating needs taken care of in a pinch, right before really low temps. I highly recommend them!

    5

    Updated with recent experience:
    [Technician] Xavier and Tsai came as promised and had the new unit installed and running in about 1.5 hours. No mess left. Both men were professional and very friendly. Very pleased with their service

    Excellent service. Was contacted the same day and appointment set for next day (today). Nate came out and quickly diagnosed the problem and repaired. Super nice guy and very knowledgeable (I asked a bunch of questions). Highly recommend Nate and ES Heat and Air

    5

    Totally different experience with this company than the previous company that was sent out by my home warranty. Nathan took his time to explain everything about my system, the good and the bad, and thoroughly examined all the wires and system before making a diagnosis. Both Nathan and his assistant were professionally dressed and knowledgeable about their work. They were VERY respectful, and cleaned up after themselves, unlike the previous company. I would never recommend the previous company that performed service, but I would absolutely recommend Nathan and ES Heat and Air. THANK YOU!!

    2

    I had them come out to fix a faulty heating unit in my rental. They showed up on time which was great, however the actual service and thoroughness was not up to par. They told me that the ignitor, pilot, and smart valve were needing replacement for $860. I told them fine, replace all of that as I know the ignitor and pilot were about to fail anyways, the smart valve had already seized. Two hours later I get a call stating he replaced the smart valve but not the ignitor or pilot, and had already left. I was not exactly happy since I had already asked for those parts to be replaced and agreed to pay. The heater did work and my tenants were happier. The problem arose when the heater broke that night and when I called them out again they said the ignitor and pilot were broken - so now it's going to be $260 on top of the $600 they had charged me the previous day. I already agreed to pay $860 so the cost was not a big deal. The big deal is that I had asked them to do said work already and they did not listen. I Asked why he didn't fix it the previous day and he told me "you asked me to get this done as cheaply as possible". That is not true, I asked if he could give me a discount since I knew the owner. When he said no, I told him go ahead and fix it as you had prescribed, for the agreed upon amount. I decided to call the owner directly; he didn't answer and did not return my calls. I called the office to complain that my tenants had to sleep in 20F weather with no central heat. They basically said "well it's fixed now isn't it?" and acted like my comments on their technician were insulting to them. They then proceeded to hang up on me. Am I happy the unit is fixed? Sure. Am I happy about the over all experience and service? No. Never ever insult your customer and ALWAYS listen to their comments about your employees - good or bad.

    5

    Randall's service and professionalism is top notch. They have always been honest and go above and beyond to keep us as customers!

    5

    Eric serviced our call. Answered call very quickly. Extremely polite & he informed me of work that needed to be done & why. Also explained options of what could be done to improve furnace improvement. Offered laymens terms & prices. Very enjoyable to work with. Definitely encourage people to use this company.

    5

    I called today and I got the same day appointment. The cost was inexpensive and the service was friendly. Trevor (Sp) was the technician and he did not try to sell me anything I didn't need. The problem was fixed quickly and now I have heat. I will continue to use this company in the future and I highly recommend them.

    5

    Randall's Temperature Control is an elite Heating and Cooling company. Incredible family run business. Randall's experience and technology platform allows them to properly build your HVAC system for optimal performance in temperature control, and energy savings.

    5

    Best heat and air company ever. I won’t call anyone else! Kenny and Kevin responded so quick! Even on a holiday. And they don’t implement any holiday or weekend upcharge which is so hard to find. . Thank you guys for the quick and accurate diagnosis!

    5

    Highly Recommend Randall's Heating and Air!! Kevin the technician was knowledgable and helpful. He told us what was wrong and got it fixed in under 30 minutes! He was very friendly and professional. Overall great experience!!!

    1

    I needed to get my home central air replaced, and I tried to have Randalls do it, however they would not call me back to set up the inspection, so I ended up using a different company to replace the system in my home. It’s so annoying when a company won’t even call you after talking with someone who said they would call me back to set it up.