Appliance Repair reviews in Tulsa, Oklahoma

For the second time in two years I have had Thomas out to fix my fridge. He is smart, quick, efficient and very knowledgeable. I highly recommend this service.

When I called for an appointment they responded very fast coming out the very next business day. While scheduling my appointment the person ask me some specific question about my problem and asked for Make and model number of my washing machine. I gave her the info she requested. The Service person arrived right on time. The Tech name was Brian. He was polite and went right to work. He had the part that was needed with him and the entire repair took only 15 or 20 minutes. Got a Military Discount I am very happy and will use this company again!!

We just had a great experience when A-1 repaired our oven. I called when the oven stopped working on a Friday, and a technician was out by Monday to take care of it. Ethan was very knowledgeable and professional, quickly identified what was needed, and then discussed the prices of various options so I could make an informed decision on the repair. Repair was quick and easy. I will definitely keep A-1 in mind for future appliance needs.

I called and scheduled an appointment on Saturday, gave them the model # of my Samsung washing machine and all was good. Wednesday, he called about 10 minutes before he was supposed to be there and stated he didn't work on that model, it's a Samsung, not some Russian knock off. DO NOT WASTE YOUR TIME WITH THESE PEOPLE

Had Thomas come out and take a look at my front load washer for my wife since I’m currently deployed. Comes off nice and respectable at first. The paper quote he left for us didn’t have a part listed on it because he had it in stock, and didn’t include the labor cost on the form. When I called and questioned him about the cost of the parts, which were severely uncharged, he laughed and said that’s what it’s going to cost. He also stated, “I’m already giving you a 10% discount”. Very unprofessional in the way he conducted the conversation. Adding unneeded stressors to an already stressful situation.

Wow‼️ We Had A Refrigerator Leak Yikes‼️ I Called A I Appliance Repair Shortly After 8:00am & Ethan Was At Our House By 10:30am‼️He Was Super Friendly, Efficient, Knowledgeable & Caring He Did An Outstanding Job He Not Only Found & Fixed Our Leak He Even Vacuumed The Coils Above & Beyond Expectations‼️ Thank You A1 & Ethan Happy Customers Leo & Janet Modaff

Came out to our house to fix a washer.
Was kind the first visit, called for an update and the service tech called back and was a little aggressive thinking we were going with another company when we were just calling for an update.
Came out, fixed the part but lost 3 screws in the process, then when asked what he’s going to do about the lost screws he said “well you have 2, it’ll be fine” and then ended up in a raised voice heated argument with my husband. When asked why he seemed like he was so upset and aggressive, he responded with “I just take things very personal!”
We had to ask him to take payment and leave our house. I had my toddler and 8 week old with me and felt unsafe having him in my home after the way he responded.

We have used A1 Appliance Service twice, once for our Washer, once for our Dryer. Both times we were very pleased with our service. Technician showed up on time, was very friendly and was able to fix the problem in a timely manner. They also were very reasonable on cost. We would highly recommend A1 Appliance Service for your appliance repair needs.

Did a great job .

Awesome staff! Helped alot with my washer problems!

There are NO GE repairman in Bartlesville. I was given two phone numbers neither returned my call.

Good communication and the tech was knowledgeable and courteous. I will definitely purchase GE appliances from now on.

Kevin the service tech was so incredibly nice and very attentive to doing things right. We have used GE service twice now and it certainly makes us want to purchase GE products!!

Would give negative stars if I could. I am EXTREMELY disappointed with the level of customer service this company offers. Will never shop again and hope others are warned to do the same! I purchased a window AC unit a little over a month ago and was unable to have it at my apartment so I went to Walmart to return it and get my $200 back. $200 is a lot when you work a low end wage job. Anyway they could not refund my money even though it was in the appropriate time frame to return it. That was because the serial number on the product did not match my receipt. Meaning the product was put into the wrong box. Keep in mind the product was BRAND NEW. Everything was in perfect condition and the box looked like it was straight from the manufacturer, not a returned product. Anyways they told me there was nothing they could do at Walmart and to call GE. Called GE and spent 30 minutes getting bounced around and told the only way I could get a refund was to buy a new product and then they would refund the other one because they don't do straight refunds. WHAT? So I would be out the 200 either way. I really don't see the point. I even talked to a supervisor and she was rude and unhelpful as well. Now I am out $200 which I could really use right now because someone at GE failed to package my product properly but yet GE refuses to take the blame for the issue. Saying it's a Walmart issue as if that even makes sense. Walmart does not package products from outside manufactures. I am just utterly disappointed that no one was able to help me and this is probably one of the worst customer service experiences I have ever dealt with.

Do not buy General Electric appliances! These products are terrible. I have bought two full kitchen sets all brand-new general Electric appliances and out of all eight that I’ve purchased in the last six years only Only one still works and barely these products are absolute trash. GE should be ashamed of themselves for putting such terrible products out there.

I've used Cox Appliance Service for years. Friendliest, most proffessinal, most knowledgeable, honest appliance business i have ever used. The only way i would use another appliance repair business is when Cox Appliance is no longer offering services.

Brian was courteous, on time, professional. He was able to fix our refrigerator the same day. Pricing was fair and the service was outstanding.
Brian will be the first and only call we make for any future appliance issues.

Brain was great. He responded quickly and got the job done fast. I would recommend him to anyone who need their appliance repaired.

Brian is awesome! He was able to come out on short notice to fix our dishwasher that wouldn’t drain; he was a lifesaver because I do A LOT of cooking and we use the dishwasher often! Punctual, friendly, responded quickly, and very reasonable rates! Highly recommend! Thank you Brian!

Brian was on time to come and evaluate our stove top. That was very important to us. He was polite and efficient. He suspected software failure and immediately checked on part availability. Once he knew the cost, he reminded us that labor cost would be added and opined that repairing the stove top would probably not be worth it. We appreciated his honesty. He could have made money on repairs. As it was, he only made money on service call.

I needed to identify what was wrong with my dishwasher, since it wasn’t performing correctly.