Appliance Repair reviews in Tulsa, Oklahoma

I called regarding a refrigerator issue at my rental house for our tenant. He was able to come out same day. All was well & then.. He said he was just going to leave the receipt there in the kitchen. I asked if he could mail the invoice as I don't reside there. This infuriated him! I was taken aback & confused. The last thing I want to do is upset anyone. I had no idea mailing an invoice to a customer would put him out. He said he doesn't have any stamps and it's a hassle. I mentioned again that I don't live there & asked if sending via email would be easier. This infuriated Brian even more. Stated he doesn't know how to do that and that it's just him & 3 other guys, & he hasn't been on a vacation for 3 years! Then asked for my credit card number. He said he could text me a pic. I just needed the actual invoice for tax purposes. This company owner had clearly lost his cool. I needed to get off the call as this was frightening. He immediately called back. I didn't answer as I didn't want to endure more verbal abuse. He then proceeded to send multiple texts pleading to come by our house to give me the invoice in person. I stated we would(obviously) rather not have him on our property due to his hostility & lack of professionalism. He apologized, citing his anxiety for the reason. I thought about it & decided I wasn't going to post anything due to his text regarding anxiety. But then when I arrived home from work my wife said she found this in our mailbox.. It was the invoice. He had came to our house! We are fearful, & it was then I felt it best to atleast warn people of this possibility happening to them. I hope this man finds peace 🙏

Brian came out the same day I called. He got to work right away and inspected my entire dryer and fixed the problem in about thirty minutes. He was calm, clean and acted professional the entire time he was here. I'm going to recommend him to all of my family and friends!

I was told the part would be installed in a week. I stayed home and waited for the repair since it was scheduled by the technician.
No show by noon so called to check in and the part did not come in but no one notified me.
Then I was told they were scheduling me for the next Tuesday.  I advised that if the part didn't come in please let me know.
Today stayed home again and I called in to confirm early and now they can't tell me if the part came in or why they have now changed the appointment to Thursday this week.
After getting in touch with Kendle they will be out today, I hope. Thank you Kendle for looking into this and finding a solution.

David very efficiently diagnosed the issue with our SubZero wine storage, ordered the part, installed it and made sure it was working properly before leaving our house.

Very happy with Mr Appliance on this and other diagnoses and repairs. We tried other services in Tulsa and much prefer Mr Appliance.

I am very impressed with the Service Professional William Dipasquale. Solving the issue with the oven on our Range took more than one try, he was able to figure out. It was something small that could be easily missed, and the manual did not give good information. I also appreciated the people scheduling appointments and taking messages everyone was kind, courteous

Had a real tough washer issue, but they got it and still charged the standard parts/labor cost - despite needing to come back with heavy tools.

Todd was on time, knowledgeable and got refrigerator fixed quickly and efficiently. Pleasant gentleman too

Super professional, excellent communication, and very knowledgeable technician. While we are not happy with our newer GE microwave, they got us back in service. Highly recommend.

The technician was very friendly and courteous. Called before coming and actually was able to come earlier than his schedule time. This worked out well for us. The problem was diagnosed and fixed. Fortunately there was no broken parts.

Have used Mr. Appliance multiple times and they have always provided excellent service, both in diagnosing and repairing and in the high level of professionalism and courtesy shown.

David was great! Repaired the dryer and out in less than one hour. I highly recommend Mr. Appliance. This is the second use of the company and I highly recommend.

This was my first time using Mr. Appliance. My service professional, William, called to say he could come early which was great. He explained what he thought might be wrong and confirmed once he looked what he thought the problem was. All in all a good experience. I’ll use them again when needed.

We told them upfront we had a Sub-Zero fridge. The tech came out, did nothing but call customer support, then told my wife she needed to download the app—but couldn’t help because he “doesn’t own one and doesn’t know how to do it.” The entire point of having a technician come out was to help us figure out the solution, not to tell us to do it ourselves. When I called the office, I was told, “that is a fancy fridge.” The manager even admitted they are “somewhat Sub-Zero certified.” You’re either certified and qualified to work on it or you’re not. The same manager promised me a refund, but later they refused. Calls are recorded, yet they still won’t make it right. Completely dishonest and unprofessional—avoid them

I have been dealing with problems with at least 4 of my Miele appliances for 3+ years (and they are only 4.5 yrs old). Had another repair company come out more than 5 times. In 2 trips David fixed everything in only 2 weeks including having to order parts. David was friendly, efficient and knew wheat he was doing. All of my appliances are working now. Great service and I would definitely recommend!

Billy came to our house exactly on time and did a great repair on our stove/oven! He was clean, courteous, and organized. I will want to use your service again!

Mark was amazing, friendly and very helpful. NOW we have ice and it’s been months since our refrigerator made ice. We will MOST CERTAINLY recommend Mark and Mr Appliance to our family and friends. Thank you for your GREAT customer service.

Service was quick. Repairman was very nice.

Mark was great. He diagnosed the problem, acquired the necessary parts & did the repair on our washer as courteous and professionally as you could want. We will definitely use Mr. Appliance for any future needs.

David was very fast and courteous. The front office communicated very well. The overall service was prompt and enjoyable. If we we ever need an appliance serviced again, we will definitely be calling them.

Friend of a friend recommended for my refrigerator. Called for appointment and had scheduled within a week.

Was sent a text with two hour window for arrival and a pic of the tech.

Service was completed in 30 minutes and the tech was professional and knowledgeable.

Will hire again!

SCAMMERS! Mr. Appliance robbed me!
I needed an oven door lock replaced on my GE oven, and a door handle for my GE microwave. I already knew what was wrong and what needed to be replaced. It took a week and a half to get an appointment. Showed up with no parts. They got here, Todd and Josh, took a look at my serial numbers and told me they no longer make the parts they need. What scammers! Here’s where the scam comes in, they say it will be $120 for them to come out and that will be taken off of the parts and labor after the job is done. But then they say the parts are no longer available? Scams! Told me they could order my lock for my oven and it’s going to be close to $400. 😅 All of a sudden the part is available ? SCAMMERS! I myself had researched the parts before they got here and found both on Google for less than $50 each. They are that minimal parts. I told them both I could buy a new oven for that price and would not be accepting the work. They said they understood and said I owed them $120. $120 for what? They did nothing! They were here five minutes . They did not unscrew one screw, they did not unplug anything. Nothing! I paid them and felt robbed. Such scammers. I do not recommend this Company! Don’t get robbed like me!