HVAC reviews in Clackamas, Oregon

Kurt came out shortly after my call. It's a long holiday weekend, so I was grateful he was available. He quickly diagnosed the problem and showed us how we could manage our furnace until they can get the part in that is needed. Quick and patient and professional!

I had problems with temperature difference between upstairs and downstairs. Scott came over and explained what the causes were and what was needed to correct the problem. Technicians Kyle and Mathew installed the furnace and zoning valves and now everything works great. They were thorough in explaining and showing me the work they did and how to use the new equipment

Scott is very experienced and came over prepared (he brought a ladder to go into the attic to inspect my furnace and connectors) He did a thorough job evaluating my current system and recommending options on where to place the condenser and he even took pictures so I could show me HOA to get approval. He was very transparent with pricing and everything. 5 stars. Way better than everyone else who came over. His product are also top of the line which means his prices are inline w his products but you’ll be able to sleep at night knowing you got a quality product.

So far so good. The zoning and correct furnace seems to have done the trick. No more temperature difference between upstairs and downstairs. Kyle showed me what work was done and explained how to use the thermostats. Good job, Area Heating did better job than Anderson Heating who installed the old furnace and did not put the filters in correctly 👍

Kurt did a very thorough inspection and maintenance on my HVAC system. I’ve been with area heating and cooling for about seven years now. I believe he is the most qualified out of the other 12 technicians that have serviced our system. He is very Professional and knowledgeable on Trane systems.

The tech was on time and went to work to clean and evaluate our heating system. (I had turned off and winterized our AC unit) Our system was in good order. He was able to answer several questions I had in clear answers. I'll be using them in the future.

Great service. Friendly, thorough and fully explained the results. Very easy to work with and answered all my questions. Glad I caught their sale/promotion!

First of all, I love the text we received, announcing and introducing who was going to be showing up. Secondly, upon meeting Scott, who wouldn't like him, so great hire there! Lastly, he was as knowledgeable as he was friendly and outgoing, giving us great insight as to the intricacies of the HVAC world.

Thank you for having him on your Team!

Rick & Karen C.

Kert is great with customer service and support for the heatpump furnace and ac equipment.
His personal interactions with us as customers was outstanding.
We could not have asked for a better experience.
Thank you...

Branden from Area serviced our furnace and was excellent. He explained the current issues clearly and offered helpful guidance on what to expect and plan for down the road. Very knowledgeable, professional, and trustworthy. Highly recommend.

All of the above. I was very happy with the professionalism. The carrier product is excellent. I was recommended to get the quieter unit for air conditioning and sitting out back I don't even hear it except for maybe a light hum. I also had a fan put in my gas fireplace and I am really happy with that. I have recommended comfort solutions to other neighbors and friends.

07/26/2019

I came home yesterday to a warm house, and warm air coming out of my registers on an 88° day.

I called one HVAC company and they wouldn't come out until the 30th.

I called Comfort Solutions, who installed my furnace seven years ago, and they had a solution for me the very next day!

Dorian is very professional in his customer relations, and very proficient and efficient in his diagnostic and repair work.

Thanks, Curtis

Comfort Solutions installed A/C in our home and we are extremely happy! Work was done efficiently and cost was very reasonable. Would definitely use this company again!

Our air-conditioned quit working on the weekend before July 4th. I took a chance and left a message on their office phone. Brian called me on Monday July 3 and was able to schedule Cory for July 4th. Cory was very knowledgeable, professional, and personable. I also had the pleasure of service from this company in 2016 when my furnance quit at a former home. I was going through a divorce. To satisfy my x-husband's Brian went above a beyond with written explanations as to why the furnance

I bought and had installed two heat pumps when we had our addition done. The newer of the heat pumps had a problem from day one that could not be resolved by the company that installed the heat pump nor by any company after that; until, I found Comfort Solutions. I told the owner Brian Adams about the fact that when the weather would get very cold the heat pump's circuit would pop and need to be reset. Without ever seeing the heat pump, Brian told me what the problem was. He ordered the part and the part was installed and I have not had the problem since then. He is soo very very good and what he does. He knows and loves his work and it shows. I wished he had been the company that installed our heat pumps back when our remodel took place but he will always be the company to maintain our equipment and when the time comes that we need to replace our equipment I will gladly use Comfort Solutions.

Since Comfort Solutions installed our furnace/heat pump, we called on them for service when our furnace wasn’t working. It went out during the ice storm initially, and we chalked up the terrible response time and bad service attitude to them being inundated with service calls. Nope!!!!! That’s just how they roll!!! Fortunately during the ice storm, our furnace started working again, but we experienced the same failure recently. My husband called Comfort Solutions and set up a service call for the next day. He was told they would call 30 minutes before they arrived. Without a phone call, they showed up (the tech told my husband he called our home phone and left a message. WE DON’T HAVE A HOME PHONE!!!!). The problem was diagnosed and it required a part that was not “in stock”. My husband was told that the office person would call and let us know when the part arrived to schedule service. This was Wednesday afternoon. Friday afternoon we still hadn’t heard anything and we’re facing the prospect of being without heat for the entire weekend. We called Comfort Solutions and got a call center in Texas. My husband left a cordial message. After 2 hours and no return phone call, I called (I’m the bad cop) and explained the situation and that we were VERY upset. About an hour later the tech called from home (his child was in the background) and said, “Well it’ll have to wait until Monday now” and that the office person had “left a message to schedule service on our home phone”. AGAIN, we have no home phone!!!!!! Grrrrrrrrrrr . . . Finally Monday morning the office person called my husband’s phone and set up service for later that afternoon. The part was installed and we now have heat.

Such HORRIBLE customer service. Apparently they are used to dealing with people with no heat. The tech also told me on the phone, “well at least it’s not freezing out!” Yeah, fortunately it’s only 59 degrees in my house instead of 34!! Never ever again.

This company provided a complete v/s heat pump and air handling unit for 20% less than that quoted from another PGE-recommended company, for exactly the same deliverables. Quick and professional response during all aspects of our interactions with them. After over 3 months of winter, we love the system - quiet, easy to use, very comfortable (always on target). We're also very pleased with the savings on our utility bill.

Comfort Solutions is my go to company to service and maintain our
home heat pump and furnace. Always very professional and on time
and always go over what they found, what they did and what if anything needs to be taken care of or kept an eye on. Highly Recommended

I found Comfort Solutions extremely professional, their installers and service are top notch. Our installer, Marshall and Jake, came to our home on time, took extra care when walking through our house, cleaned up and even thanked us for doing business with them. I'm thrilled to have a new ductless system in my home, my husband was thrilled with the rebates, thank you Brian Adams for the info, and all together we are happy campers now.

We had to replace the A/C because the compressor locked up, had decided to replace both the A/C and the furnace because they were both over 15 yrs old. Greg Marshall came out and looked over the situation and made a couple of recommendations. Now let me tell you, he was very professional and knew his stuff. But here’s the deal... HE NEVER TRIED TO OVERSELL! He told me what I needed and why. When I called him later asking about a more powerful ( more expensive) system his reaction was priceless! He simply asked “why?” Explained to me why the system he suggested was the best. I was super impressed. We signed the contract and set up an install date. ( last Friday)
The install guys were impressive! They had clearance issues and overall a hard situation to deal with, but that didn’t slow them for a second. They listened to how I wanted the system to be installed and they did an amazing job getting it done. Theses guys are rockstars. Seriously.
So yesterday I noticed a noise I was unfamiliar with coming from the outside unit. Gave the office a call and wouldn’t you know, they had the install guys out here in a couple of hours. Turns out there was simply a panel that had come loose and was vibrating. They snugged it up and all was well.
Best experience I’ve ever had with ANY company, let alone a heating and cooling company.
These guys have a customer for life.

I’m very pleased with the service I received on my heater from Comfort Solutions, and my technician, Mason. The unit is working well, my questions were answered, and I have one less thing to worry about with my home. I will certainly be calling them with any future repairs or maintenance.