HVAC reviews in Clackamas, Oregon

Our sales person and the HVAC contractor that did the work were great. Everything else dealing with your company after taking our money was the worst customer service I've ever experienced. Could not get a call back from anyone and had to threaten to cancel the contract (a $600 fee at that point) to get the information on when our install date was set for and the contractor doing the work. The unit was initially ordered incorrectly. This was a Monday. We had to call them to find out the next step, was told the correct unit was ordered and that we'd get a call Tuesday verifying the return date. Tuesday, no call. Most of Wednesday, no call. Had to contact the contractor directly to find out when they were able to come back, since neither they nor I could get someone from your company to call us. Was asked on the initial post-sales call (the ONLY time we got a phone call when we were told would happen) what color trim we wanted on our new "cool featured" thermostat only to later find out we weren't actually getting one. Not a big deal on its own if it wasn't the last in a long line of screwups. Ended up cancelling the 5 year extended warranty in the end so I never have to deal with your company again. I would rather pay out of pocket for service than deal with you and whatever nightmare comes with trying to exercise the extended warranty, that's how unhappy we are with your service. I will not be recommending you to anyone I know. I will be actively telling them to never use you for anything and strongly encourage them to pass the word along to everyone they know.

Contracted for a new roof and other than some communication issues, all work was completed to our satisfaction. Price adjustments were made to our contract to reflect unused materials which was nice to see. Very transparent on all pricing and expectations. A freak rainstorm hit while the install team was working and they were quick to respond to a water intrusion and subsequent clean up, even went so far as to replace a roll of paper towels (not necessary but a nice gesture) used in the clean up. Seemed like a fair price, not the cheapest but not the most expensive, given the 50 year transferable warranty on the new roof.

Shawn was great and thorough while doing our 6 month service.

Brandon was very professional and thorough. He explained everything clearly. We want him back.

Appreciate the quality of work and maintenance with new furnace and cooling system. Technicians are very knowledgeable and helpful!

Kurt was excellent and extremely knowledgeable! Would recommend him anytime!!

Scott arrived on time and efficiently generated an estimate that met what my goals were

Terrance was on time, serviced my heat pump efficiently and was very polite. I really like Area Heating and Cooling!

Kurt did a great job for us. Thorough, not rushed.

Kurt was very good explaining everything. Great service!

The technician arrived on time and did a GREAT job! No hassles, no upselling, just great work at a fair price. I highly recommend Area Heating.

Brandon was great. He was here on time and got to work. He found the problem and fixed it in a short time. Keep up the great work. Thanks

Justin was really amazing. Efficient, easy to communicate and id totally only use him for future maintenance!

While we did not select Area Heating and Cooling as our HVAC provider, we did appreciate the effort and information provided by Dustin and the company. Thank you Area heating and cooling!

Service call for faulty furnace. Quickly diagnosed and fixed.

THANK YOU AREA HEATING AND COOLING WES CALLED AND CONFIRMED HIS ARRIVAL AND WHEN HE ARRIVED AND WENT TO WORK HE IMMEDIATELY FOUND AN ISSUE WITH THE UNIT AND CORRECTED IT FINISHED HIS DIAGNOSTIC TEST AND VERY CONFIDENT AND VERY FRIENDLY AND POLITE I TRUST HE KNOWS WHAT THE ISSUE WAS THAT ANOTHER COMPANY WAS NOT ABLE TO FIND DUE TO THE LACK OF EXPIERENCE WITH TRANE..THANK YOU WES FOR YOUR KNOWLEDGE AND HARD WORK HOPE WE DONT SEE YOU TILL MARCH.. I HIGHLY RECCOMEND GIVING THEM YOUR BUSINESS.. SINCERELY THE REHAKS BEAVERCREEK OREGON.

Kyle Johnson did a great job with the installation of our new Trane Heat Pump.
He is very courteous and demonstrated how to use the new thermostat.

On time, careful, thoughtful, and thorough. We have used this company fi three years and feel confident our system is being well cared for.

The servicemen accomplished perfectly when they installed the furnace and AC for the first time. A month later, another serviceman came to check out the works, they were nothing wrong.

Chris called ahead, was on time, friendly, answered all my questions, left the areas he worked in clean and orderly. He also made some suggestions for the future.

Mike gave us an honest assessment. I really appreciate his “just the facts” approach rather than trying to push us to buy additional products. Highly recommended.