HVAC reviews in Gresham, Oregon

4.8 based on 567 reviews Back to the listing
    5

    Comfort Connections is the best! We had trouble with our AC and couldn’t figure out why it wasn’t working. Daniel was able to figure out why our AC wasn’t working and was able to fix the issue for us. Both Steven and Daniel were friendly and explained the issue to me as they worked so I knew what was going on. I highly recommend this company.

    5

    Comfort Connections installed my system about 8 years ago. They did a great job and any time I have had an issue, they have been incredibly responsive and helpful even in the midst of an ice storm. They go the extra mile to care for their clients and I cannot recommend them enough

    4

    4 stars due to price only. The tech was great, listened to what I knew and had done to try to get it going, quickly diagnosed the problem. He dug deep in a service vehicle that isn't his normal rig and found the part, installed it and it fired right up. My only complaint is that for a pretty short service visit, the work and one condenser cost $175 over the $150 service call charge. I know prices are obscene now, but I'm not getting used to it.

    5

    I took estimates from 4 other vendors for a furnace. Comfort Connection gave me a quote much lower than his competitors and was able to install it promptly the next day only taking 3 hours. He stands by his product. I was very grateful to find Comfort Connection as I signed with a company that gave me a bid $1500 higher but then they could not install as agreed a week later. I had previously been without heat for a week so was not happy. However, I am very happy to recommend Comfort Connection.

    5

    Could not recommend Steven and his team enough for the phenomenal service they provided. Steven was knowledgeable and thorough when he walked through his recommendations and took the time and attention to detail in his proposal. He was very personable and professional and it really showed he cared about his customers and the work they can provide at an honest price.

    Austin and Cody did a fantastic job installing my furnace, expanding the duct work and putting in a replacement coil. Austin went the extra mile making sure all the ducting attached to my room to get decent air flow (first time in 5 years in this house). Cody also did his due diligence to make sure to remove recently installed replacement parts before the old furnace got hauled off. They both did a fantastic job getting the work done quickly (less than 24 hours after our initial call) since my furnace had a crack in the heat exchange and I needed heat ASAP.

    Professional, honest, responsive, knowledgeable and a team that takes pride in their work. I am incredibly happy with my replacement furnace and highly recommend these guys to anyone. Thank you!

    5

    I had Comfort Connection install a ductless heating and cooling system in my house. They helped me choose the right style and brand of unit for my needs, quoted a super-competitive price and had the whole unit up and running in a day. Absolutely top class service, the whole crew was extremely polite, professional and easy to communicate with.

    5

    Steven and his crew did a great job installing my AC and Furnace a few years back, and even revisited the project twice now (once due to low refrigerant) and again to diagnose some freezing coils (air filter/duct issue).

    Steven is quick to figure out what the best solution is for your situation, and he and his crew are good at diagnosing issues.

    They were all extremely helpful and were able to help onsite as quickly as the next day when I needed help, which I didn't expect since HVAC is in high demand in my area.

    Would highly recommend them!

    5

    When it came time to upgrade from an oil furnace to a high-efficiency gas furnace, we contacted three businesses for bids. One of those businesses was Comfort Connection. The owner, Steven Conner, came out to our house not once but twice in advance of giving us an estimate. Ours was a complicated job (relocating the furnace, adding duct work, installing a separate unit upstairs to heat and cool a largely-uninsulated area) and he wanted to make sure he had a complete understanding of the job. His attention to detail was impressive; it really felt to me like he was treating this job as if he were working on his own home. Even with all the time he invested AND recommending a higher-capacity unit for the upstairs, Steven’s bid was a good deal less than the other two bids we received. We went with Comfort Connection. The excellent service and attention to detail continued once Steven and his team began work on our house. Everyone was polite and professional, and Steven was very hands-on throughout the process. They also did a great job of cleaning up after themselves. We are very happy we went with Comfort Connection.

    5

    A fantastic experience! Steven was kind and friendly, he showed up to our appointment on time, walked with me around the building where I wanted to add heating/cooling, and asked lots of questions. He then sent me a proposal the next day - one of the other contractors took 10 days to get a proposal to me. Steven's proposal was clear and well thought out and was the lowest cost for the project. The installers showed up on time, were neat and tidy with their work and did an excellent job installing the heat pump, 2 mini splits, and the required electrical. Afterward, as I've had questions Steven has been responsive and helpful. I could not be happier with the outcome of this project, and I'm glad I chose Comfort Connection.

    5

    The main reason that I called CC was that my house has been feeling like it had lots of cold spots. Daniel did a useful assessment of the air flow in my house. He suggested adjusting the air flow pressure and did so. He also suggested that part of my duct work in the basement that comes from the furnace was was too narrow for the current furnace since it was built for an oil-based heating system. I may in future change that portion of the deck work that he was referring to, but for now we're hoping that the solution of increasing the flow of heat to the rooms will be effective.

    5

    Steven and Austin did an outstanding job for me last summer. My heat pump went kaput and after getting several estimates that seemed very high ($12,000 plus) I got a recommendation from a friend and Steven came right out, gave me an estimate that was thousands lower, explained the heat pump vs a/c option and then Austin installed my new heat pump. I was very happy camper and when an issue came up later that had nothing to do with heat pump, Austin checked it out. Admittedly there were some mixed communications but all ended well. Highly recommend.

    5

    I spoke to Steven about my electrical needs and he was so easy and friendly. Turned out he and his wife lived in Hawaii too and we just had this great conversation about where we lived on Oahu and restaurants and by the. time we were done I was just about to invite him and his wife for dinner, LOL.

    His son Justin came out to put in a new wall outlet for my electric fireplace, and a dedicated outlet in my craft room so I'd stop tripping the breaker every time I turned the iron on. He talked to me first about my options for placement and explained how he would be doing everything before starting. Having dealt with many contractors, plumbers and electricians who promised good work and didn't deliver, Comfort Connection was a pleasant surprise.

    I told him my furnace was pretty old and would need to be replaced and he didn't even try to sell me on doing it right away. He just said when I was ready to give them a call.

    I was leaving for an appointment and asked if he could close the garage door when he left and apologized because it wasn't working and we had to do it manually. When I got home my partner told me Justin had fixed it!!!! WHAT??? Who does that? He didn't even charge us.

    Comfort Connection will be my go to for all my electrical and plumbing needs.

    5

    We had a great experience with all the folks at Comfort Connection. Brian, Scott and Tina responded promptly to our need for a service call and repair of our furnace during our recent cold snap. We recommend them highly!

    5

    I have had the opportunity to work with Steven and his staff at Comfort Connection for several years now, relating to different issues. Everyone has always been responsive, resourceful and professional. That, along with extremely competitive pricing, makes Comfort Connection the best AC/Heating contractor I have ever worked with.

    5

    Thank you, Scott for checking my three-year-old furnace and for giving me guidance on the mini split you guys installed in my cottage. Very, very helpful and cost-effective as well. I love working with Comfort Connections staff and technicians.

    5

    This is the most experienced crew of HVAC people I've ever encountered. I'm not going to name names here (except Steven who is the owner of the company), but here's what happened at our house in Welches: A tech showed up to check out our 2009 Bryant heat pump, and the thing sounded like a train wreck when the tech tried to restart it. Replacing the compressor in that outdoor unit wasn't an option. Steven recommended replacing everything with Mitsubishi Hyper-Heat mini splits. The crew installed 3 Mitsubishi outdoor units and 6 indoor in just two days. Then, they came back to remove all of the old system a few days later. Another thing: I am really impressed with how these guys try to minimize the "gutters" that you run mini-split line-sets through. This is a very talented crew, and I highly recommend them!

    5

    THIS COMPANY IS THE BEST! I've used Comfort Connection for my last 3 homes for full HVAC renovation. Steve the owner is amazing, incredibly smart, easy to work with, and I've always felt like I can fully trust him and his team. They do EXCELLENT WORK. Steve was able to strategically and creatively get HVAC ducting through our last house remodel in our home built in 1909. I highly recommend them and they are the only company I work with when it comes to Furnace/AC and HVAC.

    5

    Great HVAC service! They showed up on time and did a great job repairing my HVAC unit. Very knowledgeable and super straight forward. Highly recommend Comfort Connections!

    5

    I put out a call for bids on an HVAC install on Angi, and Comfort Connection was the first one to respond, and Steven came out the next day to have a look at the existing system and put some quotes together. When I was adamant about wanting an all-electric heat pump system, Steven put some quotes together for Mitsubishi Hyper Heat systems, and ultimately came in thousands of dollars cheaper than any of the other quotes I got. I emailed Steven with a few questions on the very cusp of business hours (I was also juggling caring for a six-week-old), and he called me minutes later to talk through the options and allay any concerns—truly above and beyond what I was expecting.

    When it was time for the actual install, I expected to need to wait weeks-to-months, but Comfort Connection had availability the next week—they ended up installing the heat pump and air handler over two days, including some fiddly electrical and line routing work in the attic. Everyone involved in the installation was courteous and professional, and we've been enjoying rock-solid, worry-free performance ever since.

    5

    Well, if I would need any work to be done with furnace or water heater, I would call Comfort Connection. They saved my Christmas, installing new furnace. From first conversation to completing the order it was less than 24 hours!! And it was on December 24!!!! I am very thankful to all crew for such a great work!

    5

    I would highly recommend Austin, Daniel and this entire company. Everybody we have worked with has been great! They have been extremely professional, friendly, and prompt. They patiently answered all of our questions, gave us the most reasonable quote, and booked and completed our service right away. I can’t say enough good things about them.