Appliance Repair reviews in Portland, Oregon

They were out the next day and didn't charge extra for coming out on a Saturday. I was surprised at how cheap it was. He fixed our freezer for hundreds less than we expected. He also taught us how to fix the issue if it happens again. Thank you for everything!

Very professional, on time and did a follow up visit to make sure everything was running smoothly. I've never had an appliance repair do a follow up visit! Great service.

This was one of the worst experiences I have ever had with a company. Pro Solution came to diagnose my problem and had to order a part, which was going to take a couple of weeks. After it was suppose to be here and I hadn't heard from them I called to see if the part was in. It was there and I was told they tried to call me, but I didn't respond (IT WAS BECAUSE THEY CALLED THE WRONG NUMBER), although they had the correct number to call initially to schedule the diagnosis appointment. He came to install the part and left saying it may leak a little because he had the dishwasher on its side. I ran a cycle and found it was leaking all over the kitchen (enough to soak 3 beach towels). I called Pro Solutions and told them they needed to come back out and fix it. He did come a few hours later and said it was fixed. Upon his leaving we found a hose just laying inside not connected and the water wasn't heating or drying the dishes. Plus, the technician from Pro Solutions couldn't speak enough English so that we could understand him. I called my home warranty and requested another company to come out. The new company came out and found the diagnostic button had not been reset. They are now concerned about the motor even being re-installed correctly. I CAN'T BELIEVE THIS HAPPENED--so unprofessional.

Fabulous service! Couldn't be better. Excellent! The repairman was knowledgeable and very competent.

These guys are amazing! They really know what they are doing and they have the best attitude and Customer Service that I have ever encounter with any repair service!!

Wonderful company to work with. Fixed our wine cellar in a timely manner. Vladimir went above and beyond in getting our job done quickly and thoroughly. Reasonable prices for the services rendered. Would absolutely work with this company again.

Always very prompt and polite, fast and efficient service. Tim has been our delivery and service technician, he always very kindly answers all of my questions.

I recently had my refrigerator serviced by ProSolution in Portland. The technician arrived on time, performed a full inspection, cleaned the condenser coils, and checked all systems. They explained how to maintain the refrigerator to keep it running efficiently and extend its lifespan. After the service, the fridge runs quieter and cools faster. Professional, friendly, and reliable — I highly recommend ProSolution to everyone in Portland!

They were scheduled for two different appointments for the oven and dishwasher, but nobody came for the first one. But the guy who fixed my oven easily looked at the dishwasher, showed me how to get rid of mold. We’ll see if that solves the problems.

Prompt, efficient and very professional organization. They quickly diagnosed and fixed the problem with my Cafe stovetop and oven. I highly recommend!!!

I had an excellent experience with ProSolution Appliance Repair (Portland, Oregon) when my oven stopped working. The technician arrived on time, quickly diagnosed the issue, and explained the repair process in detail so I knew exactly what to expect. The repair was done efficiently and with great care — now my oven works like brand new. I really appreciated the professionalism, honesty, and the helpful tips they gave me on how to maintain my oven to avoid future problems. It’s clear that ProSolution values their customers and takes pride in providing high-quality service. I highly recommend ProSolution Appliance Repair in Portland, Oregon to anyone in need of reliable appliance repair!

Vlad was very helpful and professional. He was able to repair my 32 year old microwave!

Our technician was very through. He welcomed my observation, communicated his findings. He was very polite and took care maintaining a clean work space. I was charged exactly what price was quoted. No surprises.
ProSolution is on my go to list for appliance repair.

Tim was so nice and helpful! He went above & beyond to show us the problem with our washer. He suggested replacing the appliance instead of fixing it, and we appreciate his honesty. Tim also took extra time to teach us how to clean the refrigerator filter and the dishwasher filter.

We had our refrigerator repaired by ProSolution in Portland, and the service was excellent. The technician arrived on time, quickly diagnosed the issue, and explained everything in detail. The repair was done efficiently, and now our fridge is working perfectly. Professional, reliable, and friendly – highly recommend ProSolution!

Through no fault of their own, replacement part was defective. Got new part and fixed quickly. Repair man was friendly, courteous and kept area clean.

Vadim was awesome and very helpful! Pricing was even better than I had expected as well. They fixed our dryer within 24 hours of when I reached out. Very content with the services

Friendly and knowledgeable service by Vladimir L. He’s still learning English and used google translate if he didn’t know a word which I appreciated. I would recommend him.
On the business side - It would be helpful to include in the estimate sent to us to add a sentence reaffirming that the initial house call cost would be subtracted from the final cost.

Tim was the service rep. He was right on time and did a very thorough diagnostic evaluation of our problem, just what we needed. He was very open about advising us that due to our appliance age, investing in a couple of expensive parts wouldn't guarantee long term reliability of other system components and the most logical choice is to get a new refrigerator. That opinion actually did save us in the long run. Tim is a nice guy and seemed very knowledgeable. We recommend them for diagnostic opinions.

The repairman looked at the oven & assessed its problems then gave me an honest answer about cost to repair or replace. He was very thorough & took time to explain our issues.

We love this company, they have extended the life of both our washer and drier. Reliable, prompt and professional