Home Services reviews in Portland, Oregon

Our Persian rug had not been cleaned in quite a few years. Renaissance picked it up, combed it, combed it and combed it, washed it and let it dry and washed it AGAIN. When it was returned to us it was bright, soft and beautiful--and they charged less than the original estimate because it was a little smaller than I had told them! Fabulous job!

My silk rug looked beautifully new and fresh. It had been my mother's rug and I had no idea how crisp the colors were and that the background and fringe were creamy white.
This is the second rug I have brought to Renaissance and both have been easy, good experiences for me and the rugs.

Randy and staff have been cleaning our rugs for 20 plus years and have always done a fabulous job. Repaired a large handwoven Persian rug with some moth damage beautifully. Also have been able to mend rugs that a puppy has chewed. Very knowledgeable staff and very service oriented. They are a pleasure to interact with.

For years I have been taking my collectible rugs to he best known cleaner in the city. But not any more. After a first experience at Renaissance, I am fully committed to their careful technique, respect for the integrity of the weaver's art and the use of authentic material used in carpet repair. I was embarrassed to learn that the machine selvedge done on my 100 year old Ersari could have been properly done with correct techniques, was an instant lesson. I received a complete tour of the facility and an introduction to professional rug care. For both cleaning and repair we plan to entrust our rugs to the skillful staff at the Renaissance Rug firm.

Randy is very knowledgeable and did his best to restore an Afghan rug and charged a very reasonable price. I wholeheartedly recommend Renaissance Rug. Best place to take your carpets.

Renaissance Rug Cleaning is wonderful. For over 20 years I have collected Oriental rugs, primarily antique tribal rugs. This year Renaissance Rug Cleaning has provided me with over 15 rug pads and cleaned and repaired a fragile antique tribal rug. The repair and cleaning was top rate. The rug pads are also top rate but the cleaning and repair of my favorite antique tribal rug is why I am writing this recommendation.

I've been a customer of Renaissance Rug Cleaning for many years. I trust them to take care of my rugs. I've recently been back to get my rugs cleaned after dealing with frequent urination on my rugs by my two dogs. My efforts to clean it up only seem to make it worse and the smell was unbearable. Whenever people came over I apologized for the urine smell. After being cleaned by Renaissance Rug Cleaning, my rugs and my house no longer smell like dog pee and I feel confident inviting people over again.

I have been holding their business card in my wallet for years. Now that I'm moving I thought this would be a perfect time to get my rugs cleaned. They did a great job. My experience, here in Portland, is getting a quick response from a business and they were very responsive. They picked my rugs up, and dropped them off for $40. What a great deal, I don't own a car so Uber would have been more. Great Service! Thank you.

Our labrador decided that our area rug would make a tasty meal and chewed at least nine areas of our decorative 8 X 11 rug. When Renaissance returned the rug to us, it was impossible to find the ares that had been repaired. They did an excellent job. Sadly, they declined an offer to take our dog. I highly recommend Renaissance Rug for damaged rugs. They made our rug like new.

I have had several semi-antique handmade rugs cleaned here, and the rugs come back in great condition, showing their true colors again. I've also had a couple repaired, and the repair work is a great match to the original rug. The people are very knowledgeable, and take great care and pride in their work.

The people and service at Renaissance are great. Straightforward, honest, kind, helpful. They provide good, solid service and work; are generous with information and suggestions not only about cleaning and maintenance but about the specific rugs themselves; and are never pushy. My estate-sale purchased rugs look great, I now know their origin and age, and I'm a happy customer.

These guys are really terrific. They're actually a find. Been using them for years on our nice hand knotted and machine knotted rugs. Renaissance is knowledgeable, conscientious, and best of all provide a great service of professional hand cleaned rugs. Their goal is an actual cleaned rug! They'll run it again if it's not completely clean. They deep clean. Really old school stuff. Trust me, I've had other top pro rug cleaning services in Portland and in Seattlek in past years. Their cleaning just don't last very long- They're not cleaning the rugs as deeply or as thoroughly. Renaissance would be a 5 out of 5. The other services are about a 3 out of 5.
These guys work hard, honest hours- local family run business. Highly recommended.

We had an emergency with a massive stain on our rug. We called another rug cleaning company that we had used for over 20 years and they were less than helpful. First, they really could not give us any suggestions of what to do at home and second, they were totally unavailable to pick up the rug for a week.

We found about Renaissance and called them. They were wonderful. We received instructions on what to do on an urgent basis (it worked) and then they picked up the rug that day.

The delivery folk were wonderful. The cleaning was superb. They were able to clean the wool and silk rugs so it looked new.

Well we now know who to call!

We have had numerous antique carpets cleaned by Renaissance over the last several months - some very delicate - and all have come out completely revitalized, refreshed and beautiful. Randy and the team at Renaissance are extremely knowledgeable about fine carpets, their dyes, how they are constructed, and how to clean and care for them. They are adept at repairs as well, spotting existing problems and identifying potential trouble spots that need preventative attention. They clearly care about their work - and every carpet that comes into their store. We enjoy visiting them and discussing carpets and their origins, and viewing some of the fine pieces in Randy's collection. Renaissance is an excellent family-run business with a personal touch. We highly recommend them!

My rugs (and sweaters) were eaten today months—even those stored in cedar closets and chests. I was fortunate to learn about Renaissance Rug Cleaning. I took my treasured hand tied tribal rugs to them, and not only received great cleanings, but an education about month habits and how to try to avoid future damage to rugs and sweaters. The knowledgeable and friendly staff provide excellent service. I highly recommended this company.

We have been so pleased with all the services from Renaissance Rug Cleaning. We live in Washougal, WA and have some oriental rugs of a large size that are too difficult for us to move, transport and reset after cleaning. Renaissance is willing for a very nominal fee to delivery the rug after cleaning and place in the room where it has come.

We also have used them to repair two rugs that belonged to my grandmother so much be over a hundred years old. They did on both of these rugs a beautiful job: one needed work on binding and the other needed some thin, weak areas rewoven.

You will not be disappointed with their work or service ---- very pleasant family people with which to deal.

Really, this is the place to take your fine rugs. Those handwoven ones you treasure. The natural dyes that you worry will be damaged anywhere else. Those special knots or fine fringe.
Renaissance Rug Cleaning is the best. Their hand washing techniques respect the integrity of the rugs that were made to be so beautiful.
I have taken my lovely Turkish rug, woven in a yurt from local natural dyes, to be cleaned twice in about 8 years. Both times they did an excellent job.
The staff will measure carefully, look deeply for any issues, identify your rug with great accuracy, and do minor repairs included in the wash price. (I assume they do more extensive repairs for customers, but I have not needed that) Their pricing is fair and their process careful and thorough. The website shows their washing and drying techniques.
If you value the artistry and cultural/historical beauty of your area rugs, you will take them here. They do a wide range of types of rugs, (synthetic dyes too, I think) and it's an education to drop off or pick up your rug to see what else others are bringing in. They also pick up from your home, if you need that.
A great company. I have no worries taking my rug there. Am exceedingly pleased with the outcome.

I had an alarming mishap with a rug--a cut on the edge of a fine Tibetan rug. I was referred to Renaissance by a trusted rug expert in Eugene, and called, frantic for help. They asked for photos of the damage, affirmed what the damage was, and how they could help. The long and short of it--I showed up in Portland with the rug, and Renaissance actually repaired it while I waited. Amazing service, and a flawless, invisible repair. I was floored by the price--less than I could have imagined. Wonderful people. They showed me around their facility, where they clean fine rugs, and I'm so impressed. I won't use anyone else for my rugs, and I recommend Renaissance to clients. Highest recommendation.

I can't recommend Renaissance highly enough. I had a large cream rug with a small stain. Naturally, I made the stain much, much worse trying to clean it myself. A combination of vinegar and baking soda left a huge yellow patch, that looked to me like a chemical burn. I was so upset thinking I permanently damaged my beautiful new rug. I took it to Renaissance and they worked on it for two weeks and removed the stain completely. I am blown away by their work! Their prices are reasonable, they are super kind and responsive, and the quality of their work is unmatched. They also gave me detailed instructions on how to treat a stain at home next time (i.e. NOT baking soda and vinegar).

Amazing job cleaning my rug! The colors are so vibrant and beautiful once again. The best place to have your rug cleaned and cared for. I love that there is the option for them to come pick up and drop off the rug as well.

They were very kind and knowledgeable, and they did a fabulous job cleaning our rug. It looks brand new. Will definitely be returning.