HVAC reviews in Portland, Oregon

Our tech was on time, friendly, did the work in a reasonable amount of time, showed me some ways to adjust the system for better performance.

The installation was done in the time I was told and everything was explained to me. The installers were courteous and cleaned up all the areas they were in. I have used this company for years and have always been pleased with the service.

Hayden was an excellent tech and explained what was involved in cooling checklists. Thanks to service manager Justin for a quick response. Glad to be a Specialty customer.

The technicians are always courteous, knowledgeable, and answer all of my questions. Getting my HVAC serviced on a semi-annual basis provides great peace of mind, knowing that it will function the way it should, especially in extreme conditions.

Always have exceptional service from Specialty Heating. Technician was Jake M., he is always friendly and very knowledgeable. Highly recommend!

Tony did a nice job. I have had him service my heating and cooling equipment before. He was answered my questions, left the area clean and as it was before he arrived, and was informative and friendly. He is certainly a good technician and I would be happy to have him service my system in the future.

Service technician was courteous and professional, and explained everything that he checked out for the winter maintenance of our system.

Jake was Awsome. Our Air is working great.
Specialty heating & cooling has been great. We've had them do maintenance work done and complete install of a furnace and water heater. Their professional, efficient and did a great job and when something needed to be fixed.They were right back on it making things right. 👍

My husband and I had recently moved into a new house and were aware that the furnace and AC needed to be replaced pronto. I had set up my third bid with Eric at Specialty Heating. In a dramatic fashion as he was about to arrive, I suddenly smelled a severe burning smell throughout the house and was alone at the time with my two dogs, was panicking with no clue what to do. Serendipitously, Eric arrived and was able to turn off the furnace and gas and I believe he saved my life. I was very impressed with his knowledge, recommendations and congenial personality and he was able to schedule me quickly with the installation crew. They did an excellent job and we are extremely pleased with our new Carrier furnace and thermostat that is incredibly quiet and easy to operate. We have not tried the AC yet but believe the experience will be very positive. I highly recommend Specialty Heating and Air Conditioning to meet all your needs in a highly professional manner.

Veronica was on time and got straight to work. She did a routine maintenance inspection and explained what she was doing. She was very knowledgeable and pleasant.

Had a fantastic experience from start to finish with Specialty. We had a fairly simple project, installing an AC unit. Nick was very helpful in providing the quote, sat down and walked me through everything which I really appreciated. And then Veronica, and her partner Robb, did a fantastic job doing the install. I really appreciated their work and they also explained a few things about our furnace. Veronica in particular showed a real attention to detail, and her workmanship was stellar. Will definitely be calling Specialty to do maintenance and future work!

Specialty heating is the gold standard for HVAC companies. As a consumer I’ve used them for decades. As a long time realtor I always refer them to my clients because I can count on ethical service and repairs.

Jason is always terrific, he’s extremely knowledgeable and knows how to translate what he’s saying into understandable Language for us non-HVAC guys. He’s a great asset to your company

The serviceman called and he arrived when he said. He knew what to check and repaired it. He also told me a couple of things that I could do to help it function better.
I was very satisfide with the service.

Specialty Heating and Cooling has been my team for about 10 years now. Always great service, including honest attempts to repair at reasonable charges without excess fear pressure to buy new systems...when I do need new, it will be with them

Service was to give a bid for furnace and ac. Eric was knowledgeable, took time to answer my questions, and gave me an estimate on the spot. I haven’t yet purchased, but Specialty is a good choice.

The service technician was professional and prompt. He communicated clearly what he was testing and why. He also gave me tips on how to optimize our HVAC systems.

Veronica did a very good job of maintenance to our system. Thorough and in a reasonable amount of time. Thank you Veronica!

Josh was very helpful. It was a terrible night to be out and he provided great directions and stayed after work so I could navigate horrible traffic and a downpour to pick up the filter I needed.

Jesse listened to my needs and generated a few proposals around them. Then he went to great lengths to help me understand the nuance of each proposal, and to fine tune it to perfection. The installation crew was fantastic, swift, and extremely professional. Exemplary service from start to finish.

We recently tried to coordinate a maintenance service through Specialty Heating and had an incredibly disappointing experience. After submitting a service request, we were given a contact number that was unreachable, so we called the main number listed on their website. The representative who answered, JUSTIN, abruptly disconnected the call after I introduced myself. When I called back and explained the issue, he responded with, “Okay, I don't know what you're referring to. It sounds like you're trying to scam us,” and immediately hung up again.

This interaction was not only unhelpful but also shockingly unprofessional and disrespectful. What makes this more frustrating is that we've recently worked with this company on a project worth nearly $30k and have always communicated clearly and professionally. To be treated this way over a simple service confirmation and billing question is truly disappointing.