Plumbing reviews in Portland, Oregon

When our hot water heater suddenly broke and caused a big mess in our basement in Portland, we called Russell & Sons Plumbing. Josiah arrived quickly, checked out the situation, gave us a clear estimate, and helped my daughter pick out a new water heater. Soon after, Ruben came by and took the time to explain what needed to be done, making sure we understood every step and felt comfortable. Edward and the rest of the crew did a fantastic job cleaning up and keeping the basement dry. When I offered to help, they kindly told me to go upstairs and take it easy. Everyone was friendly, knowledgeable, and professional from start to finish. We are truly grateful for their quick response, support, and excellent service.

i've relied on russell & sons plumbing for several years now for all kinds of plumbing work around my house. the fact that i've used them for so long really says a lot about their dependable and trustworthy service. whether it's a big job or something small, they've always handled it well and made things easy for me. recently, my old water heater finally stopped working. i called and spoke with josiah, and within a day, a new water heater was installed and working perfectly. the whole process was smooth and hassle-free. i highly recommend them for any plumbing needs—great service every time.

We recently had a new dishwasher delivered, but the installers couldn’t finish the job because the water shut-off valve under the sink was old and corroded. They told us they couldn’t replace plumbing parts, so we needed to call a plumber before they could hook up the dishwasher. A friend suggested we reach out to a local plumbing company. To our surprise, Josiah from the team arrived at our home in less than an hour and a half. He was polite, professional, and explained everything clearly. Josiah replaced the damaged valve quickly and made sure everything was working well for the new dishwasher. The cost was reasonable, and the quality of service was excellent. We are very happy with the work and will definitely call them for any future plumbing needs.

Josiah was professional and very polite. We called Russell & Sons Plumbing because we noticed water leaking around the base of our toilet. I tried to repair it myself since I’m pretty handy, but I accidentally broke the elbow pipe under the floor and needed a replacement. We called early in the morning and were told they could fit us in between late morning and early afternoon. Josiah called to let us know he was on his way, arrived promptly, listened carefully to our concerns, and explained what needed to be done. He offered a few different solutions, and after we decided on the best option, he got straight to work. The repair was finished quickly and done right. We’re really happy with the service and would definitely call them again for any plumbing needs.

Ruben arrived right on time and acted very professionally. After discussing the best options for my 14-year-old gas water heater, which was getting old and unreliable, I decided it was smarter to get a new one installed even though it cost a bit more. Josiah joined Ruben, and together they got started quickly. They finished putting in the new water heater in just a few hours and handled taking away the old one as well. The work was neat, efficient, and done with real care. I’m very happy with the results and would definitely recommend Russell & Sons Plumbing to anyone needing plumbing help in Portland.

I would give even more stars if I could! Edward and Josiah came out to help with my mom’s plumbing issues in Portland. Her septic tank hadn’t been serviced in decades, but they cleaned it out quickly and easily, and even discovered a hidden leak that she didn’t know about. She had some water backing up in the house, and they made sure everything was working perfectly before they left. They did such a professional job that we asked them to come out to our own place and take care of our septic system, which also hadn’t been cleaned in a really long time. They were able to fit us into their schedule right away and were super flexible when we needed to change the appointment at the last minute. Edward and Josiah explained everything they were doing and answered all our questions. They are friendly, knowledgeable plumbers who really care about their work. We’re actually a little disappointed we won’t need their help again for a few more years!

when we first moved into our house in portland, we called a plumbing company to help us clean out our septic tanks and grease trap. there was a lot of heavy work involved, especially clearing out stubborn roots from the system. at the time, i didn’t realize just how great the service was because moving brings so many things to take care of. looking back now, i can honestly say the work was excellent. ruben and josiah were the plumbers who helped us. they are the most friendly and patient professionals you could hope for. they really went above and beyond. they took the time to walk me through the whole plumbing setup, making sure i understood how everything in our home was connected. they even tracked down exactly where all the sinks and showers were draining, something we’d never figured out before (turns out, not everything was going into the main tank). thanks to them, we now know so much more about maintaining our septic system and our grease trap, which used to clog a lot. josiah explained how we could add a clean out to help keep things running smoothly. these plumbers are genuinely kind people, and their prices are fair. you really can’t put a price on the peace of mind and helpfulness they bring.

Absolutely the best plumber around! I can’t recommend them enough. This is a family-run plumbing business in Portland that’s been around for decades. Their work is always top-notch and the prices are very fair. Edward and his team are quick to respond, professional, and, most importantly, honest about what really needs to be done. They always give practical advice when we need to make decisions about repairs. Over the years, they've helped us with gas line installation, set up our gas stove, put in a tankless water heater, and most recently, cleared a clogged sewer pipe. Each time, the job was handled quickly—often completed on the same day. They always leave the area clean and take extra care in their work. If you want a reliable plumber in Portland, this is the team to call!

I recently had my old water heater replaced in my Portland home after it started leaking. I reached out to a local plumbing company first thing in the morning, and they were able to schedule a same-day appointment for me, even arriving before noon. Ruben and his crew showed up right on time, checked everything that needed to be done, and finished the job quickly and efficiently. Throughout the whole process, Ruben and his team were incredibly professional and courteous. They took great care to keep my home clean while installing the new water heater and hauling out the old one. The cost for the replacement was exactly what was quoted to me—no surprise fees or extra charges. I was really impressed by the excellent quality of their work and their friendly attitude. If you need any plumbing or water heater services in Portland, I highly recommend this company. It feels good to support a local small business, and I'm confident you'll be satisfied with their service.

Russell & Sons Plumbing recently helped me with a tricky boiler pipe leak. They sent out Josiah, who really knows his way around pipes and boilers. Josiah found the problem quickly and fixed it without any hassle. He kept me updated through the whole repair and was both friendly and very professional. The owner also made sure everything went smoothly and even helped out with the insurance process. I highly recommend giving them a call for any plumbing or heating work!

It seems like plumbing problems always pop up at the worst times, like holiday weekends. When our hot water heater went out late on a Friday, we thought we’d be stuck without hot water for days. But we were able to reach a plumber that night, and Josiah came out the very next day. He did excellent work, just as he promised over the phone, and the price was exactly what we discussed. Josiah clearly has years of plumbing experience—he explained everything about the job and even took the time to walk us through the plumbing in our home. I’m pretty careful about who I let work in my house, but Josiah was professional, knowledgeable, and made us feel comfortable. I’ll definitely keep this number handy for any future plumbing issues and won’t hesitate to call again. Highly recommend this service to anyone needing a reliable plumber!

i recently called in a plumber to take care of a slab leak at my house in portland, and the whole process went really well. edward, the technician who handled the repair, was very professional and really knew his plumbing stuff. he figured out the issue fast, walked me through what needed to be fixed, and made sure i understood everything. the work was done quickly and the repair looks great—edward definitely showed he knows how to get the job done right. i also liked that he paid close attention to every little detail and double-checked everything before finishing up. after he was done, he cleaned up all the mess and left my place just as clean as when he arrived. i highly recommend this plumbing company if you’re in portland and need any kind of plumbing help. their service is excellent and i will definitely call them again next time i need a plumber.

We had a really great experience with this plumbing company in Portland. We needed help with our older mobile home and kept changing our minds about what needed to be done, but the team was always patient and flexible with our requests. Even though we had to delay the water heater installation several times because of personal matters, they were very understanding and worked with our schedule. When it came time to finally do the job, Edward, Josiah, and Ruben did awesome work, especially since the water heater was in a really tight spot. Now we have a brand new water heater installed, and everything is working perfectly. Highly recommend their services!

I had a plumbing emergency when my water heater stopped working and needed to be replaced. It was Friday morning, and I really didn’t want to go through the weekend in Portland without any hot water. After calling a few other places and either not getting an answer or being told they were too busy, Russell & Sons Plumbing picked up the phone right away and sounded eager to help. They promised to send someone over after lunch, and Ruben showed up right on time. He and his team took care of the water heater installation in about two hours, making sure everything was working perfectly before they left. This was actually the second time I’ve used their plumbing services, and both experiences have been great. I’d recommend them to anyone who needs a good plumber in Portland.

we had a plumbing emergency on a saturday evening when we realized there was no hot water coming from our kitchen sink, and the hot water shut-off valve was leaking and spraying water everywhere in the basement. after calling around, russell & sons plumbing was the only company to get back to us quickly. ruben showed up within half an hour, figured out the problem right away, and got everything fixed fast. the service was efficient, the price was reasonable, and the whole process was smooth from start to finish. if you need a reliable plumber in a hurry, this is the team to call.

Russell & Sons Plumbing did a fantastic job installing the sewer and water lines at our new home. Ruben and his team arrived right on schedule each morning and kept working steadily until everything was finished. They made sure to keep me updated throughout the process, even sending photos so I could see how the work was coming along. Their quote was the most affordable out of all the plumbers we checked with. If you want reliable plumbers who do quality work at a fair price, I highly recommend using them.

After experiencing a flood on our first floor, we were referred to Russell & Sons Plumbing by a friend. Within just a few hours, Ruben from the team showed up and immediately began assessing our situation. He clearly explained the steps they would take to check for any water damage and made sure every area was inspected. Not long after, Josiah arrived and quickly identified the cause of our water backup. Thanks to his fast work, we were also able to get our septic drained that same day. Both Ruben and Josiah were professional, friendly, and made sure everything was handled smoothly from start to finish. I would definitely recommend this company to anyone in Portland needing plumbing help!

I had a fantastic experience with this plumbing company. When we had water backing up in the house just a few days before a big holiday, their team responded quickly to our emergency call. Ruben came out in the evening and worked late into the night to help us out. The next morning, Edward and his crew arrived early and got straight to work, using their know-how to find a huge amount of tree roots in our main sewer line. They explained our options clearly and made sure we understood everything. Edward, who supervised the job, went the extra mile to get everything fixed before our holiday gathering. He even coordinated with the city to clear roots both on and off our property. Thanks to his effort, we ended up saving a lot of money and got a much better deal than expected. Throughout the whole process, the team was respectful, professional, and truly cared about getting our plumbing back in shape. Thanks to them, our holiday plans went smoothly. I highly recommend this company to anyone needing plumbing help—they definitely deserve five stars!

After moving into my new place, I started noticing some sewer problems. I had a couple of other plumbing companies come by, but none of them really explained what was going on or offered much help. When Ruben and Josiah from this plumbing company arrived, they were very friendly, knowledgeable, and honest about everything. They took the time to walk me through the issues, provided clear options, and set up a plan for fixing the problem. Thanks to them, I finally feel confident about my plumbing and know what steps to take next. I highly recommend this team and will definitely call them for any plumbing needs in the future!

after my call, ruben came out to help with my plumbing issue. he was friendly, worked quickly, and explained everything clearly. my old water heater needed to be replaced, so a new one was ordered right away. when the new tankless water heater arrived, ruben showed up on time in portland and handled the installation with no trouble. he made sure everything worked perfectly, cleaned up all the packaging, and left the area spotless. i’m very happy with the service from russell & sons plumbing and would definitely recommend them to anyone needing a reliable plumber.

We always rely on this team for all our plumbing needs in Portland! They are quick to respond, professional, and dependable every time. Recently, we had Ruben come out to one of our rental properties, and he did an excellent job. Even though we couldn’t be there in person, Ruben called to let us know when he was on his way, and after he finished, he explained everything clearly over the phone. He also checked both bathtubs to make sure they were draining properly, even though we had only asked about one. We really appreciate the extra care and attention—gave us real peace of mind!