Plumbing reviews in Portland, Oregon

Russell & Sons Plumbing is truly outstanding! I was connected with them through my home warranty company after I noticed water around my hot water heater. The first plumbing company that came out told me the water heater needed to be replaced and quoted me an extra $1,000 outside my warranty. Later, Ruben from Russell & Sons Plumbing arrived to take a look. He quickly figured out that the water heater itself wasn’t leaking. Instead, the drain pipe was clogged, causing water from the AC unit to back up into the hot water heater pan. Ruben was very professional and clearly knew his stuff. Thanks to his careful inspection, he found the real issue right away and saved both me and my home warranty company a lot of money. If you need a plumber in Portland, I highly recommend their services—honest, skilled, and reliable!

If I could give Russell & Sons Plumbing 10 stars, I absolutely would! I've called them out twice for plumbing help and have been very happy both times. Their prices are very reasonable, and everyone I've dealt with has been friendly and professional. They were quick to respond to two urgent repairs for me—once when my water heater started leaking over the weekend and quickly turned into a bigger problem. I called early Monday morning, and Edward arrived with a warranty replacement just a few hours later. The fast response and excellent service really impressed me. Don't waste time looking elsewhere—this is the plumbing team to call!

We had a great experience with our recent sewer lateral repair in Portland. Ruben and the plumbing crew arrived right on time and worked hard to fix the broken pipe, which required digging deep in our front yard. After the repair was finished, the team came back early the next morning and made sure our yard looked as good as new—you can barely tell any digging was done! We really appreciate the professional and friendly service. Highly recommend these plumbers for anyone in need of sewer repairs or other plumbing help in Portland.

I recently switched over to a new plumbing company for all my home’s plumbing needs, and I couldn’t be happier with the service! I really appreciate how they keep in touch, sending alert messages before an appointment with the plumber’s photo and a little background about who will be coming to the house. It’s a great safety touch and made me feel comfortable. I had some problems that needed fixing, including having all my ductwork redone. Edward handled the job and his years of plumbing experience really showed. After that, I needed a toilet in the basement rebuilt. Josiah came out and did a fantastic job! He not only fixed the toilet, but also took care of a fill valve issue in the upstairs bathroom and made sure my water pressure was just right. All the plumbers I met from this company seemed happy with their work and very knowledgeable. Their positive attitude made the whole experience even better. I’m really glad I chose this team for my plumbing needs!

From my first call asking about a quote for a new hot water heater, Ruben was very responsive, professional, and friendly. He quickly sent me a digital estimate that same day. I also needed a kitchen faucet installed, and Ruben gave me a fair price, arrived right on schedule, and did excellent work. The space under my sink is pretty tight because of the garbage disposal, but Ruben had no trouble and finished everything perfectly. I’ll definitely reach out to them again for more plumbing work. It’s great to find a plumber who is reliable and true to their word. I highly recommend their services to anyone needing a trustworthy plumber.

We had a few plumbing problems at our place in Portland—a leaky bathtub faucet and an issue with the pressure regulator. The faucet repair needed a special part, but Ruben, the plumber from Russell & Sons Plumbing, tracked it down and handled the fix without any trouble. For the pressure regulator, we’d gotten higher quotes from other companies, but the price here was much better. Ruben also upgraded our main shutoff valve, so now it’s way easier to turn off the water if we ever need to. He was careful, explained what he was doing every step of the way, and made sure everything was working just right. We’re really happy with the service and would definitely recommend them for any plumbing needs.

the team was very helpful and kept me updated on when the plumber would arrive. ruben and josiah got to my house right on time and were both professional and easy to talk to. they quickly found the plumbing issue and fixed it without any hassle. the office staff was also understanding throughout the whole process. even though they couldn't work directly with my home warranty company, i understand why, since those companies can be tough to deal with. overall, i'm really happy with the service i received. i would definitely recommend this plumbing company to anyone looking for reliable and friendly plumbers.

From start to finish, our experience was outstanding. We initially called for what we thought was just a clog, but Ruben came out and used a video snake to check the pipes. It turned out we had about 80 feet of old, rotted pipeline running from our house to the septic tank. Ruben was very clear about the costs and let us know about any possible surprises that could come up during the work. We had to reschedule once because of heavy rain, but the team was very flexible and started the project promptly on a better day. The new pipeline was installed right on schedule, and they even added new access points for easier maintenance in the future. Ruben took the time to carefully test all our water fixtures, including the washing machine, dishwasher, and toilets—double and triple checking to make sure everything was working perfectly. After the job, their cleanup was so thorough that my family was really pleased. There is absolutely nothing negative to say; the whole project went smoothly and we felt at ease during the process. I highly recommend this plumbing service in Portland for any septic or drain issues. It was a pleasure working with such a professional and caring team.

Russell & Sons Plumbing provided excellent service when we faced a plumbing emergency with our toilets overflowing during the holidays. Josiah arrived quickly and was very professional and knowledgeable. Later, Ruben helped finish the job with great skill and care. The team was honest, efficient, and kept everything clean throughout the process. We rely on them for all our plumbing needs, and their quality work always gives us peace of mind. If you need a trustworthy, family-owned plumbing company that truly cares about its customers, this is the one to call. I highly recommend them for anyone looking for outstanding service and a positive experience!

We had our toilet installation done and they ensure everything was working perfectly before leaving.

Called these guys at 9:40am on a Sunday for an active leak at one our properties. Phone rep gave an appointment time of 1:30-3:30pm. At 3:45pm I get a call from the tenant saying no one has reached out. Upon calling they let me know that they will not be able to get to it today, but also will not be able to get to it on Monday.

I was given no update via email, nor voice message. For something as pressing as an active leak this is highly unprofessional. The full time employee who works this phone line said they do not event know what Premiere Portland Plumbers is as a company. Leading me to believe that this is just a SEO for Mr. Rooter. Very poor experience and a massive waste of time.

Called these guys up, and they pulled through same day. No stress, no delays, just got straight to work and fixed everything up. Only thing is, I was tryna check out their work online but no website? Might be a good move still. Either way, solid service

Right on schedule, the plumbers efficiently installed our new water tank, leaving us impressed with their professionalism and expertise.

After a surprise clog disrupted our morning, the plumber arrived swiftly, resolving the issue within an hour with professionalism and a friendly attitude. Highly recommend!

My kitchen sink was on the verge of chaos until a friendly plumber arrived promptly to save the day. Not only did he fix the garbage disposal in under an hour, but he also shared useful maintenance tips. His professionalism and efficiency turned a stressful situation into a smooth experience. Highly recommend!

Jack, Bill, and Todd are all knowledgeable and helpful and named in order of the amount of experience I've had with each. 100% success rate in getting my jobs done with these guys. Thank you for being willing to share your knowledge with your friendly attitudes. You have yourself a lifetime customer here. Thank you!

I was referred to A-Boy by another local business who didn’t have what I needed. They recommended A-Boy due to their large selection of less common adapters, etc... sure enough they had exactly what I needed and they were super helpful finding it. Customer service and product selection is first rate!

The service here is simply the best in all PDX for plumy & electrical needs. They have rewired @ 6 lamps for me in the past 2 months ... It feels great to have the lamps back in services. Locally owned & operated & great prices too!

The people here are super helpful. Nothing like having someone walk you through the repair of an 80 year old valve stem washer replacement and how to use rubber packing rope to replace a washer that is disintegrated to nothing. Great people and a great resource for DIYers.

A manbaby contractor had a tantrum and walked away from a job on our bathroom taking random proprietary parts and tools with him when he stormed off. Among the casualties - parts to the diverter for our brand new bathtub. I went everywhere. Home Depot, Lowes, Ace, ReStore, and Hippo Hardware. The latter turned me on to a few places. But they mentioned a place near them called A-Boy plumbing. He essentially said, "If they cannot figure it out, no one will." Once there I spoke with a woman named Audrey who was rumored to be the "Fixture Whisperer." A quick examination of the parts that I had, a search online, she disappeared to the "back" and returned with exactly what I needed with a price that could not be beat. I wish I had spoken to them before chasing my tail for several weeks.

Every experience I've had here has been excellent; they know the products; they know where they are located in the store. They always have helpful insight into how to use what you're buying, as well. Highly recommended for electrical; have not looked for plumbing things there but I imagine they are just as good.