HVAC reviews in Springfield, Oregon

4.6 based on 248 reviews Back to the listing
    5

    Zachary was thorough in troubling shooting our free standing QuadraFire gas stove in Livingroom. He is conscientious and pleasant in his demeanor. He'll have to return as a part had to be ordered from a supplier.

    5

    I needed to get my gas shut-off for my fireplace replaced. It was located inside the wall. The technician was onsite on time and did a great job. He explained the process and left the jobsite clean. I asked about other services Marshall's provides and found out that they are extensive. Friendly and professional!

    5

    Very fast response time. Dressed professionally, knowledgable of his profession. Explained everything he was doing and let me know all information i needed. Would highly recommend!!

    5

    Danny was prompt amd very sincere, kind and helpful. He took the time to explain things to me about my remote, how it worked, the best placement and what may have caused it to malfunction. He took the tine to do the maintenance thar was scheduled for Nov 12th as well, saving me time and money, which is so appreciated these days. He was efficient amd very nice. He's welcome back in my home as I trust him expressly. Thank yoy Marshall for hiring qualified and kind staff and thank yoy Famny fir being understanding and kind and going the extra mile!

    5

    Such wonderful service. Phone receptionist is great. She repeats everything to be sure we're always on the same page. Repairmen are detailed and make us feel confident in their work. We wouldn't go any where else with our needs. Thank you, Marshalls.

    5

    Jake was awesome. On time, courteous, respectful and asked about coming in and what was best for our convenience and very friendly. Answered a bunch of questions politely. Very thorough and experienced. Definitely would use Marshall's service again.

    5

    We are so pleased with our service from Marshall's. Danny was helpful and professional. I needed some information regarding our thermostat. He was happy to answer. Two things I need from a company: competence and trust. Marshall's is both. Unlike other companies they do not offer 'gimmick' rates to get in the door.

    5

    The technician that came was polite and respectful. He did the diagnostics on our heat pump and found a few issues. He gave his honest opinion on what our next steps would be. I would recommend Marshall’s Specialty Service.

    5

    Marshall's has an excellent team assembled and I received first rate customer service when I recently hired them to replace my thermostat and perform repairs on my HVAC unit. Eden and Katie were both courteous and helpful with getting my repairs noted and scheduled. My conversation and experience with Kevin to ensure that the proper repairs were completed showed me the quality of leadership at Marshall's and made me feel confident that I had made the right service choice. And Donovan provided excellent service when performing the repairs. He is highly skilled and knowledgeable, arrived on time and worked efficiently. I recommend this local business and their team.

    5

    Fast response. Knowledgeable staff. Good communication. Install was as scheduled with excellent product. Full heat pump and air handler replacement only took one day. Billing and financing was super easy having good options. My only regret was not getting it done sooner.

    5

    Had trouble with A/C one very hot evening. Called for an appointment in the morning and Kent came out shortly after my call (seriously, the SAME day!!) Instead of telling me I needed a new A/C and furnace, he fixed it. WHO does that?! Not one of those other companies you are googling today…
    I appreciate the honesty and integrity of this company. I will definitely use them again, for repairs or a new unit when the time comes.

    4

    Nice and friendly! We had an appt at 12 and they showed up before 11. I don't really mind, but I wished they could have let me know they were coming early before showing up. But besides that, they were great and good pricing too.

    5

    Scheduling was quick and easy. Service was professional and fast! KWA makes it easy to to business with them.

    5

    We had a misunderstanding with scheduling and they were quick to fix the issue. Their technician James was great, and got our A/C repaired in the middle of this heat wave. The ladies in the office are always helpful and friendly. We will definitely be using them again in the future.

    5

    very friendly, skilled and professional. We always use Kent Witham. Trustworthy and honest. Great people.

    5

    I recieved excellent same day service for my heat pump at a great price. They are respectful, friendly, compassionate, and knowledgeable. Options were provided that fit my budget and my concerns were addressed. They are now my go to service provider!

    5

    Withams air...well if you want it done right these are your people 👌 they saved our unit when all others wanted to replace..because of that I'll recommend withams air ..especially if you want or need a second option. Satisfied customers.from the smith family. 2 years later still fabulous

    5

    Kent Witham has always been very prompt on their replies and I trust them completely even when I’m not able to be at the house when they arrive.
    Consistently they repair the issue within a day or two.
    I highly recommend them!

    5

    Very polite and courteous fixed the unit fast and even took his shoes off each time he came in the house. . Thank you so much

    5

    Yesterday during the heat advisory, my heat pump quit working it wasn’t producing cool air. So I called Kent Witham in hopes of getting it fixed. They ask me if 2:30 would be OK and of course I agreed. James showed up right on time and in a matter of minutes had my house cool again this is the second time I’ve used this company and I will definitely continue to do so great job to everyone involved.

    5

    I have been so impressed by this company. They’re very responsive. The employees and subcontractors that have been at my house were all thoughtful, professional amazing human beings. They provide high-quality services and they understand the importance of having working AC. You can always judge a company by the happiness of the employees. And everyone that I’ve met seem to truly enjoy their work and like working for this company. Thank you to everyone at Kent Witham, especially James who cleaned the mini splits at the house I just purchased. They were soooo gross! *** Have your mini splits professionally cleaned every year!***