HVAC reviews in Bensalem, Pennsylvania
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Only rated one star biz there was no lower rating. DO NOT GIVE THIS COMPANY YOUR MONEY!!! Was treated with complete disrespect and rudely dismissed. Don’t waste your time and money.
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On time. New what the problem was. Took care of it. Had no problems since.Professional, knowledgeable, and courteous. Would definitely use them again.
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TOP NOTCH, no wasted time good diagnosis. Saved me time and money on three separate service calls. I rate them a strong 5 *****
Tony Malandro -
Would recommend for any type of repair. I've always received prompt and courteous service at very good pricing. They are also very good at troubleshooting problems and recommending appropriate repairs.
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I had a DIY mistake that they helped me work out. Owner Charlie talked to me personally and was very nice and helpful. Extremely happy with their help, great customer service.
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they fixed my air conditioner last year i pain $1000 box an it was broke now so i just call them to look at it and they told me to wait until tomorrow this is bu-sheet. don't call them any more.
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CHF has been my "go to people" for most of my repairs for the 100+ properties I manage. They are dependable, knowledgeable and reliability.
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CHF Mechanical is a company I have been using for 2 years for all of my HVAC needs at my facility. I have gotten to know a lot of there mechanics and would recommend them to everyone. They are punctual, efficient and reasonable.
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CHF has been servicing my condo's heat pump for about 4 years now, and at a reasonable price. They are reasonable in scheduling appointments, and leave the place as the found it.
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Charlie and his crew are excellent! Responsive and he the job done. I always refer my clients to CHF and they are always thankful for the referral
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I'ved used Charlie and his folks several times for HVAC problems at my properties over the years. They respond rapidly and take the time to explain what's happening on the bigger jobs. They've always been competitive. I'm a fan.
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I have never written a review before but feel compelled to warn anyone who decides to use this company. We called them to repair our AC. They said they would come out, make a diagnosis and fix the problem. I would be charged for the diagnosis and the repair. They claimed it was a faulty board, changed it, insisted the AC was working, asked to be paid and left. It didn’t work. I kept calling them for a week, they did not respond. Then they said maybe the Nest switch needed to be changed and that I would have to pay for a new one, regardless of whether it solved the problem or not.
I chose to go with another company rather than keep paying them while they tried to guess what the problem was and charging me.
They are rude and aggressive and I felt threatened. Maybe they felt they could get away with this unprofessional behavior because we are an older couple -
Make CHF your GO-TO HVAC guys.
CHF installed my HVAC units a few summers ago - they quoted a very fair price and completed a no-issues installation, including getting a compressor on top of a roof without a crane. When I scheduled them to come out to check multiple units in my condominium association on the day after the election, no one called or showed up during the 9a-12p appointment window until a technician left me a voicemail closer to 1 PM while I was in a meeting. In a follow-up appointment, the owner's son came to the building and was as pleasant, informed, and professional as a homeowner could want. We talked about the costs and benefits of various air filter options and and he dissected a neighbor's unit choked with cat hair - that was bound to have problems this winter. I will continue to do business with CHF after friends in the Center City One condominium association recommended them a few summers ago.
You should make them your GO-TO HVAC guys as well. -
This company goes above and beyond on their service, they came out to my house to check on my gas heater, even though they didn’t have to, less than five minutes in, and they already knew what was wrong with it, they could’ve resolved my issue the next day, but they had to wait for the company that rents me the place to give the approved, The day that the company approved same day, they call me to establish what’s the best day to come in and fix it, The people on the office and they employees that come out to do the work are 1000% friendly, I vote for this company and 100 thumbs up
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CHF provides excellent service with experienced and courteous technicians. I called to establish a service contract for my HVAC system--they were here within the week, called when they were on the way, were punctual, extremely courteous and efficient. I will look to use them for any and all of the my mechanical service needs.
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I have used CHF's services for many years. They updated my old gas furnace, replaced my hot water heater and perform my annual system maintenance. Always on time, courteous and cost-effective!
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Chuck was on time, efficient & very pleasant.
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I was purchasing a house. After the inspection I had worked out with the sellers that they would agree to fix the HVAC system. They called this company. The company quoted quite a lower price than the home inspector said it would be to fix the system. I ended up splitting the bill with the seller and called the company to get more information on what had been done and see if I could work more with them in the future. They were nice enough but after moving in, I installed a new thermostat and the system was running cold when on heat. I called the company again since they had worked on the system only a few weeks prior. I told them the situation and asked if there was any way it could be resolved over the phone. If perhaps it was something with the thermostat. The person on the phone insisted that it was a transformer that blew and said I was out of their service area. If that’s so, I was confused as to why they had worked on the system for the previous owners. It was weird. They said they’d come out but if it was a transformer that blew, they’d have to charge me. Other than that, they had made it seem clear that they were doing a follow up on the work they had already done. No mention of payment and what I thought was reassurance that they’d just be checking their work. After all, if it could have been solved over the phone, they said they would have but insisted it was a transformer. The person came. No transformer had blown. He did a visual inspection of my system then looked at the settings on my thermostat. He said it was just one setting that needed to be changed. Definitely something that could have been done on the phone. They sent me a bill for $135. I was confused because they had said it was just a follow up appointment. There is just something shady about the whole thing. In addition to that, since they came to do that follow up, the system has continued to have issues so I called in another company. That company actually took the time to show me everything and explain everything with complete transparency. There was a hole in the ductwork they had done when the sellers had commissioned them for repairs. They had jury-rigged the coiling and it was really low on refrigerant. The other company said that it was too late in the season to refill it and would be best done in more dry, less frigid weather. All of this should have been taken care of by CHF. It wasn’t. They do spotty work and I can’t help but think the only reason they worked on my system in the first place was because the previous owners had a friend or something working there. If I was outside of their service area, instead of lying to me and using deceptive speech and business practices to charge me extra, what a good and honest company might have done is told me that it would be better to find a company in my area.
TLDR; These people are only in it for the money, they’ll fleece you if they can and they’ll do sub-par work while charging you top dollar. -
Horrible company... avoid at all costs. Technicians are not knowledgeable, they diagnose the problem, request deposit of 50%, and then disappear for months with no communication. I've being without air conditioner because of this company for the whole summer because I paid a hefty deposit already. Find someone else, don't waste your money.
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Usually don’t leave any review bad or otherwise. Just my experience, but the technicians are friendly but will rip you off if you don’t get a price before hand. You could see he came up with number on the spot. Later checked and was well beyond what the task he said he performed cost. Also, latest time using them when the AC was out, they showed up day after they said with no real call and the tech was good enough guy but he definitely fixed a problem knowing it wasn’t going to do anything and I needed a whole new machine. 500$ down the drain. Take the warning, if you don’t know much about Hvac call someone else and get costs ahead of time.
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Polite, professional, timely and reasonably priced. Don't pay more for uniforms, shiny trucks and fancy clipboards. They're good about accepting credit cards, emailing receipts and staying in touch with coupons and service announcements by email. Good company, feels like help from an experienced neighbor.