HVAC reviews in Norristown, Pennsylvania
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Justin is the man! Thanks for your help!
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Excellent customer service. Very knowledgeable and professional.
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Excellent service, replaced rooftop units at restaurant
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Justin was great at my bi yearly check up! Highly recommend getting the yearly service.
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Had Horizon out on Monday for an issue. They fixed one thing that I knew needed fixing but then mentioned another thing that they claimed was wrong and quoted me $975. No actual use of diagnostic tools, just based on what they were hearing. Wanted a Second opinion and had Alpha 1 scheduled for Friday but we woke up Wed morning with a inoperable furnace. Texted Mike and he had the office juggle some things and Justin came out. He did an actual diagnostic. A few hours later he determines that it was a much less expensive fix and we have heat again. Thank you that kind of attention to detail, even though it clearly takes more time.
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Mike and Owen from Alpha1 were super helpful. With their expertise I better understand my system and we have the proactive maintenance in place to maximize the life of a unit over 15 yrs old. The relationship and knowledge of the system gives piece of mind if something were to happen down the road I know who to call and I know they can help. Thank you!
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What a great experience working with this company! Everything was handled very professionally, with care and urgency - it’s hard to express how much I appreciate that. We’re back up & running, and now I have a GO-TO HVAC company. Thank you Alpha 1!
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I'm very impressed with the service I recieved from Alpha 1 HVAC! They were professional, responsive, and knowledgeable. They explained what they found, answered all of my questions, and provided options, not a pushy sales pitch. When it comes time to replace my AC, they'll be my first and only call. Thank you, Alpha 1!
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We are warm again! Justin was so professional and helpful. He got our furnace back in working condition in a matter of hours without charging an arm and a leg. Such a lifesaver.
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Justin did a good job assessing our A/C system and providing a solution to increase air flow to our addition where most of our daytime hours are spent. Our new thermostat allows us to select which area of our home controls the air temperature during different times of the day. The diagnosis and installation were done within a reasonable time. Justin left our home in good condition but first showed us where to find the thermostat's app for instructions and remote access. He also demonstrated how to program it. Finally, we were reminded we can call the office for assistance with the product. That's great service! Marion and Mike Schaeffer, Eagleville PA
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I can't thank Alpha 1 HVAC enough for their exceptional service! With three teenagers and an elderly mother living in our home, the recent heat wave had us all struggling! Alpha 1 HVAC came to the rescue and fixed our air conditioner promptly and professionally. Their technicians were not only skilled but also very considerate of our family's needs, ensuring minimal disruption during the repair. Now, thanks to them, we can all enjoy a cool and comfortable home again. Highly recommend Alpha 1 HVAC for their reliability and expertise!
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I would highly recommend Alpha 1 Heating &Cooling. They bought in two portable air conditioners that kept us very comfortable while the work was being done. They were very polite and informative about our new unit.
Any questions were promptly answered. Again I would highly recommend their work. -
The heating and cooling service was excellent! The technician was competent, respectful and thorough. He did a complete diagnostic service then identified and solved the problem! Best HVAC service we ever had and will continue to use Alpha 1 for all our HVAC needs!
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I had a fantastic experience with Alpha 1 HVAC! Their technicians were punctual, thorough, and took the time to explain everything to me in detail. I appreciated their professionalism and expertise. Highly recommend their services!
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Alpha 1 is absolutely fantastic! Best experience we have had with a heating and air conditioning company so far and we have used several over a 20 year period! Mike and Justin from Alpha 1 came out today to do some general maintenance. After relaying some concerns they did a thorough check and spent 5 hours working extremely hard to help rectify the issue. They were both super friendly and extremely patient with all of our concerns and questions. Jack who called to work out our payment was also fantastic. They way they all handled themselves with patience and hard work is the way all businesses should strive to be. Thanks Alpha 1!
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Super professional, knowledgeable, prompt and reasonable. 5 stars!!
September update! Justin came for fall service and checked the furnace and system in great detail! The office called me to remind me it was time for my semi-annual service. Justin was fantastic, as has been my overall experience with Alpha1! -
I have an older home with a boiler & radiators. The service tech, Justin P, was very knowledgeable and helped very much. My boiler was installed in December of 2001, So I will be taking his advice and joining the service plan.
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Very friendly and professional service with a great deal for first-time diagnosis. Justin came out to diagnose an issue with my boiler and was in no hurry to leave until he had a good idea of what was going on and gave me actionable advice should the issue arise again.
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Wow, what great service! We had been working with another company trying to get some urgent repairs made and was just so frustrated, Alpha 1 has been outstanding, they actually answer the phone, the repair tech and the communication throughout the whole process was phenomenal, and best of all the repairs finally got done. These guys have their act together.
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The team at Alpha 1 has always done a great job for our clients. They provide expert advice without trying to sell you on something that you don't need like some of the other big HVAC companies out there. If you are looking for a HVAC company that will not only give expert level service while not telling you that you need unnecessary replacement of things than look no further.
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Exceptional Service and Professionalism!
Alpha 1 Heating and Cooling came through for us in a big way! Our rooftop HVAC unit at our Medical Facility in Wyncote had been giving us trouble since it was installed by another company, and their team responded quickly and professionally. From the moment I called and scheduled our appointment with Marianne, it was clear we were in good hands. They diagnosed the issue efficiently, explained everything clearly, and had us back up and running in no time. Our technicians, Justin and Colin, were knowledgeable, courteous, and respectful of our work environment.
In a field where reliability is everything, Alpha 1 truly stands out. I highly recommend them to any business looking for fast, honest, and expert HVAC service. Thank you again for your outstanding support—we’ll definitely be calling you in the future!