Appliance Repair reviews in Pittsburgh, Pennsylvania

4.9 based on 370 reviews Back to the listing
    5

    Scheduling was easy and Bek arrived right on time. He quickly diagnosed the problem with our refrigerator damper and also identified two slightly damaged door seals. Bek provided multiple repair quotes and there was no pressure to repair. The damper definitely needed replaced and we decided to change door seals as well. Bek ordered the parts and arrived on time the scheduled repair day. He was very respectful of our home and wore booty covers over his shoes on both visits. He worked neatly and efficiently and had our refrigerator working like new in less than one hour. Bek, who is very knowledgeable, provided honest and friendly service. Thank you Bek...

    5

    Bek is the man! He repaired my oven and freezer in one visit. Not only did he do a great job repairing them, but he also talked me through everything that was going on. I’m fascinated by mechanics so it was cool to have him explain to me the exact issues and how he was fixing them. Highly recommend his company!

    5

    Our experience with ReStart was nothing short of excellent. From start to finish, Bek was absolutely fantastic—friendly, professional, and incredibly responsive. He communicated clearly throughout the entire process, showed up on time, and made sure every issue was fixed properly and efficiently. It was a refreshing change, especially considering the frustrating experiences we’ve had in the past with other appliance repair companies who didn’t deliver on their promises. ReStart not only met our expectations—they exceeded them. We genuinely appreciated the quality of their service and the peace of mind that came with knowing the job was done right. We wouldn’t hesitate to recommend ReStart to anyone looking for trustworthy and skilled appliance repair.

    5

    Bek showed up promptly and thoroughly communicated the issue along with his recommendation for repair, which were reasonably priced. Originally, he was estimating 3 days for the replacement parts to arrive. I was pleasantly surprised to get a text from him the next day, informing me he had the parts on hand and could be at my house within 1 hour. I would recommend this place & their service to anyone!

    5

    Bek was fantastic! He showed up early, was friendly and professional, and had our washing machine fixed in just 20 minutes. He quickly diagnosed the issue, replaced the part, and was on his way—no fuss, no mess. Efficient, courteous, and clearly knows his stuff. Highly recommend!

    5

    Bek was amazing. He was so polite and wonderful. He only charged a small amount to fix my WHOLE dishwasher from the 1960s. He was professional, nice, and the got the job done quickly and effieciently and even cleaned after my dishwasher flooded everywhere. As you can see from the picture my dishwasher is draining finally! Amazing service. I will only be using restart appliances from here on out!

    5

    Called to have someone come out and look at our washer & dryer. Easy communication to schedule someone coming out to take a look. Bek, the technician, came promptly and was knowledgeable. Extremely fair pricing. Will be using them again for any future appliance needs.

    5

    My dryer recently broke and after having horrible experiences with insurance companies I decided to look for a repair service instead. This business is incredible!! I called at 10am and they had someone at my house the same day by noon!! Beck was my service technician and he was fantastic!! He went above and beyond by not just fixing the broken part but also cleaning out the dryer. He even gave me some advice on how to best care for my new washer. I'll definitely be using this business again and specifically asking for Beck!!

    5

    Fantastic service! Hands down the best appliance service tech in Pittsburgh. Bek initially came in the morning to diagnose a faulty water pump. Just a few hours later, he returned with the part and the work was done within an hour! Highly recommend for anyone needed appliance service.

    5

    I am so impressed at how amazing my experience was with Maria and Bek! They were extremely kind and the work that was done on my property was incredible! The entire job was finished in a professional and timely manner, and I am so happy I decided to choose them. I would highly recommend reaching out to them and Restart Appliance for any appliance needs that you may have!

    5

    Beck is the best! He was fast, clear and made sure I understood how to prevent the issue in the future. They solved my issue in less than 24 hours! Will call them again for future issues.

    2

    Called to have them fix a dishwasher. Difficult to understand the service man. He made a diagnosis, but wasn't convincing. I purchased the part he recommended and installed on my own. Still had the problem. I researched youtube, changed a different part and it works. Sadly this company was a waste of my money :(

    5

    I called and received an appointment within 48 hours (my request). Bek was amazing. Such a kind soul. He explained what he feared was wrong with my dryer and gave me his best advice for a course of action. I felt he was completely honest with me and I will definitely use his service in the future if needed. He even loved my German Shepherd Prince!

    5

    The technician came and repaired our dishwasher. The work was done very professionally and quickly. We are very satisfied with his service.

    5

    I would like to share my personal experience with this company. I know the owner personally, and he is truly responsible, attentive, and dedicated to his work.

    He is always improving his skills, communicates clearly, and makes sure every detail is discussed with the client before starting any repair.

    I recently met with him and received a very helpful consultation about my appliance. He was professional, kind, and took time to explain everything in a way that felt honest and supportive.

    If you have any questions or need appliance repair, I highly recommend reaching out directly. You will get not only great technical service, but also respectful and thoughtful personal interaction.

    This is a small business that works with heart, and it really shows. Thank you for your service!

    5

    I had a great experience with Restart Appliance Repair.
    Bek was very professional, polite, and knowledgeable. He arrived on time, quickly diagnosed the problem, explained everything clearly, and fixed the appliance efficiently. The service was honest, fast, and reasonably priced. It’s rare to find such reliable and respectful service these days. I’m very happy with the result and will definitely recommend this company to friends and family. Thank you, Bek!

    5

    I must say I am very impressed, not sure about the other reviews? Hmmm?

    We noticed our LG refrigerator started
    “acting up/no cooling” quite possibly one week ago when we had a surge in power, The refrigerator is within a three-year warranty we purchased from Home Depot less than three years ago, purchased that right after a family member was in the hospital and we couldn’t locate the records for the warranty. Since the receipts are not collated on my credit card and Home Depot will not process the request over the phone I had to go back-and-forth to Home Depot multiple times and they said their credit card purchase for warranty did not go back to 2017... At which point they said I would have to contact corporate:(

    Later that day, I called the The Appliance Servicecenter last night, I found them on Lg‘s website, they are listed as a perfered certified repair center for Lg, left them a message and I was called first thing in the morning at 8am. The repair technician called us 20 minutes before he arrived to give us a heads up. After looking at numerous YouTube videos I had an idea that it may be the compressor, very bad reviews, the technician Mike confirm this information, he took photographs of the model number/serial number made a copy of my receipts And behind the scenes he and Debbie started the process of contacting Lg with all this information in hopes that they would cover me without a warranty. Normally this process takes five days+, but they contacted Lg immediately That same day & located the compressor,Instead of waiting five days to order, and now they are scheduled to come tomorrow morning to install the compressor. While this was going on I was still trying to fight Home Depot to find The warranty that was lost in their cloud! Debbie must have mental telepathy; she called me ASAP and told me not to worry about Home Depot’s warranty! Sigh of reliefx10...
    I have since recommended them to a neighbor and I will continue this post once they fix the refrigerator tomorrow they also said that Lg was going to give me an additional five year warranty! We were seriously considering buying a new refrigerator after purchasing this one for over $2000.

    This company is very much a small family company that is based on relationships and problem-solving they are a true diamond in the Ruff.I will update this post accordingly
    after they install the condenser tomorrow.

    Debbie and our technician Mike are incredible people!

    Dr. Rob

    5

    This Service technician is wonderful ! He worked nonstop . He took time to explain the cause and completed problem solving of trouble; he took time to repair the problem ( oven) and explained what to expect next . Excellent service , professionalism, plus personal attention, knowledge annd experience with product and consumer. He actually cared about fixing my oven and electric range . I can’t say enough good things about this visit .

    5

    I have been a customer of Appliance Service Center for 20+ years. Always prompt, thorough and honest. Very professional

    5

    Technician called before and was on time. He was able to detect the issue of why the clothes washer was leaking water. He advised that repair would be temporary and should buy a new washer. Also recommended buying the washer over Memorial Day weekend when Big Box Stores will have low prices. Very helpful!!

    1

    Assigned technician and office staff were appropriate, pleasant to deal with, and responsive. Some snafus with scheduling site visits, but nothing out of the ordinary for such companies. This complaint is posted to note the lack of professionalism and respect exhibited by the owner of the company. Upon learning after second home visit from the technician that this potential repair would involve disassembly of a unit due to a former custom installation, the owner immediately called us and shouted into the phone that he was refunding our service call payment because "This is more trouble than it's worth!" and that "I am walking away from this job!" Curtly stated that "you aren't paying" for the part that had been ordered but not installed, without being given the opportunity to even ask if that part could be paid for so that we could approach another company to do the repair. Owner spoke rapidly and with great irritation. While we certainly recognize that the complicated nature of this repair was not something this company wished to assume, we did nothing to merit a dismissive and rude response except, apparently, have a complicated repair situation. Cannot recommend this company.