HVAC reviews in Pittsburgh, Pennsylvania

Would highly recommend. I had a new furnace installed at a decent cost, and professionally done. Their staff is also outstanding, and honest.

Thanks Guys!!

Great company to call when your AC is down just when the weather is heating up! Great prices, great techs and locally owned. Had our AC back on in no time. It doesn’t get any better!

We have never used a duct cleaning service before and after calling around to several companies, we were discouraged with the level of customer service just when talking to other companies on the phone. I am so glad we called Jordan at this company.

Robs been with the company for a long time, I have always received excellent service from him and Company. Never have any problems calling and getting service in a quick turnaround time.

I used Thompson heating for years. Trustworthy and very knowledgeable. Excellent service, always on time.
Nice to work with.

Called for a problem I was having. They got someone out as soon as possible. Seem like good people, both the woman that I talked to on the phone and the guy who came were very nice and helpful. Will call them again any time I need any heating or cooling service.

Called Ted Thompson at 8:00 AM and they were here by 11:00 AM. A/C stopped blowing cold air, Rob quickly diagnosed the issue and got us all set up and working again. 100% satisfied and so glad I found a local company that I will call anytime I’m having issues.

cannot recommend this company enough. They are helpful, kind, punctual, and so on. very reasonably priced and I would definitely call them again if I am ever in need of Furnace help.

I bought a home that this company installed a system at in 2015. The owner left me the receipt for warranty purposes. I am a HVAC contractor as my profession. The price of the install was good the manufacture of the equipment Amana is ok but the install it’s self was sloppy.

Things I have had to fix so far.
* Complete install of humidifier, wires were never connected and humidifier wasn’t mounted securely.
* Glue intake piping. ( Piping fell apart at the furnace)
*Back fall in the wrong direction on exhaust piping at furnace creating condensation belly in PVC piping.
* Condenser is out of level on exterior and set on dirt with no pad.
* Refrigerant charge based of sub cooling was off an had to be adjusted.

These items should not have to be completed/repaired or redone of a system installed within 5 years. A homeowner without a background in the HVAC industry would not have the knowledge to know if this stuff is completed correctly.

I understand that the owner may not be completing these installs and he/she may have employees that do this. I am suggesting the owner completes a quality control check list when ever the install is complete for the sake of their reputation as an HVAC contractor.

I upgraded my 1 star to a 3 star because:

Though i have made the repairs, the owner did respond with concerns and requesting further information. Shows character of business willing to investigate and rectify issues.

We received excellent service from this company. Rob, our technician, was on time, professional, and efficient. Prices were reasonable as well. I wouldn’t hesitate to use them again or refer them to friends and family.

I'm a new homeowner, and admittedly nowhere close to knowledgable about HVAC. However, we just turned on our heating for the first time since moving in, and noticed an odd sound every 15 minutes or so. I found Ted Thompson and gave them a call, they had someone over right away, and let me know exactly what the issue was (it was not an actual issue, I was just overly concerned 😅). Will definitely be giving them a call whenever I have a real issue!

A professional job on a brand new heating installation from start to finish. I highly recommend them and friends who I referred were very pleased with their service. Their technicians are very knowledgeable and spend the time to explain everything. I am not one to write google reviews but this family owned business is worthy of my first google review ever.

I've used TT in the past for everything from installations, to repairs, to routine service. My furnace was installed by them 8 years ago, and this year a part failed. They were quick to get someone out here, the price for labor and replacement was more than fair, and the customer service was great.

Used them for 25+ years for heatig; always. Great and courteous service.

Had our chimney cleaned today by this company near my place in (LOCATION). Dryer Vent Cleaning Service PA were on time, friendly, and professional. Showed us before and after pictures, explained everything they were doing, and were very careful leaving everything clean. Would recommend to anyone with a wood burning fireplace, and will call them again next time.

Can't say enough good things about Ted Thompson. They did a great job installing a central air conditioner. They were prompt, professional, and friendly. I will be sure to recommend them to friends and family!

My furnace was not working. It was 58 degrees in my house. I called Thompson around 11:30 am. They had a service person here by 1 pm. Proficient!!
Furnace is working and price was extremely reasonable.

This company did an outstanding emergency furnace installation for me. They are responsive, fast and so easy to work with. Customer service is excellent, this company wants to take care of their customers! They were recommended by two of my friends, and I’m happy with my decision to contact them.

5/5 stars. Being a first time home owner, they take the time to explain what happened and answer any questions. They have fair pricing and quality work. I can't recommended them enough. I called early in the morning and within an hour a technician was here to help get my heat back up and running.

I had an excellent experience with Ted Thompson heating and cooling. The quote was very reasonable (best out of 4) and Tammy and her crew did an amazing job. Thank you! And will be using them again to do a A/C install this summer!

I requested Thompson HVAC on two separate occasions - fall 2024 and May 2025 . On both occasions my issue was mis diagnosed -Compressor was bad blowing fuses and technician not once but twice replaced the fuses and put Freon on the system when in reality the compressor was bad blowing fuses after a short time of running and was leaking refrigerant
If technician would have diagnosed it correctly in 2024 the unit would have under warranty - 5 years
So after spending 435 dollars with Thompson I called another HVAC company and found the issue
The response time was good but the mis diagnostics cost me a new unit
I am appreciative of the owners reaction below to my issue
The check for the two mis diagnosed services was received along with a personal note -fyi