Plumbing reviews across the US

Bi Youan was amazing. He was very honest and clear in the job estimate. Very knowledgeable and patient in explaining what work needed to be done. Highly recommend

Ryan and arselo were very pleasant. I explained my water heater problem to them and they were able to address the problem immediately. They were also very helpful in sharing information that could assist me in the future in keeping my water heater running properly

The guys from Roto-Rooter (Oscar & Aitor) were fantastic to work with! They thoroughly explained the issue with our tankless water heater and presented us with the various solutions available to us including costs and time-frames! Once we decided to proceed with the work they turned up on time, completed the work in a very timely manner and left our garage neat & tidy! They communicated concisely and clearly throughout the entire process from initial enquiry to final completion! I would have no issue recommending their services to any of our friends and we would definitely use Roto-Rooter again!

The plumber Jose Cebrian was professional, courteous, and took the time to clearly explain what was happening with our Niagara toilet tank and why replacement was the best option. During the job, a couple of unexpected plumbing issues came up, and he addressed and fixed them thoroughly. He made sure everything was properly sealed and functioning correctly before finishing. I appreciated his patience, communication, and willingness to make sure the job was done right. Overall, a very positive experience.

Ignacio did an excellent job repairing a link. He arrived promptly and worked quickly to fix the problem at a fair price. Very happy.

Youan Bi was so kind and fixed the problem quickly, he was repsctful of my space and mindful of keeping it clean while doing the job. He made sure the issue was fixed when no other plumber could! Incredibly professional. Very thankful!

Ignacio from Roto-Rooter repaired our home faucet leak & his service was wonderful & fast. I am overall pleased & happy with his work. I will definitely use his services again if in the future we would need repairs & will be recommending him to others as well.

Had my best ever experience with an emergency home repair. HIGHLY recommend Roto Rooter Plumbing if you have an emergency clog.

As someone who has been lied to repeatedly during building inspections or plan reviews by contractors while working for two different cities, my trust was at an all time low with contractors and subs. Oscar and his trainee repaired our sewer backup and my trust. They explained everything: the problems, the potential problems, what they were doing, what the limitations might be. They were on top of everything and more. Nice, courteous, communicative, and thorough. 14/10 would use again.

I've used this company several times. They are fast at arriving and are great at what they do. I was having an issue with drainage in my kitchen sink and my washing machine. Turns out it was my main sewage pipeline that needed to drained. Bi was very friendly and it took a couple of hours but he was able to successfully unclog it all. He was concerned that there might be an issue with the pipe but hopefully we can get it sorted out. For now my issue is resolved. It was a little pricy but such is life, it needed to be done to prevent even more issues. Great plumbing company!

I have recently been working on updating my bathroom at my home. I painted the shower/tub myself and was happy with the results. I wanted to also update the fixtures as they were old and there was a slight drip coming from the tub spout which was slowly getting worse. I had used Roto-Rooter a few years ago to replace my water heater and they did a great job so I decided to contact them again to help me with this project. The technician, Ignacio, arrived within the time frame as promised by the customer service representative. After assessing the situation, Ignacio explained what was needed and answered all of my questions. He was very patient, courteous, and professional. When the job was finished, Ignacio went over some helpful additional information which I greatly appreciated. Ignacio’s work was excellent and his knowledge of the older setup that we have in place was impressive. He did a great job cleaning up the work area afterwards and showed great respect for my home which I appreciated. Everything now is working great and looks fantastic. I think Roto-Rooter is a great company and I highly recommend them for any plumbing needs you may have.

The price was very reasonable too!

Im a plumber this is one of my go to places to get most of my supplies for my calls.

Excellent Service

Great products and people

Good customer service

family business that treat customers like family

Quick efficient friendly customer service

They have all your plumbing needs.

As always very helpful, answered any questions that I had.

Worst experience I ever had. Lazy as fu.... waste of time !

Great place to find all your plumbing needs!!! 👍

Waste of time... Employees don't care about anything, you'll wait for hours before you get any help...