Plumbing reviews across the US

I had a plumbing and heating emergency. I called Paquette Plumbing and they immediately sent a technician. This was so much appreciated because it was 4:30 p.m.! They secured the area and addressed both issues the following day. Upon arrival, I was reassured that he wouldn't leave until I had hot water and heat. He was professional, courteous and explained what went wrong and how he fixed the problems. Great customer service is hard to come by these days; however, Paquette Plumbing not only met, but exceeded my expectations. Highly recommend Paquette Plumbing.

Paquette plumbing installed two heating/hot water wall units, and both units had problems with the venting of the exhaust pipes. Met with Nick the owner of the company, and he acknowledged the faulty installations, and said they could be corrected. However, after three additional phone calls to the office and an email, no one ever call back or reply to my email. According to the installation manual, the exhaust pipe needs 24 inches of clearance below the soffit for hot air to escape, or through the roof. Paquette vented the exhaust pipe right at the soffit, and it caused hot air to drift back into the attic, and hot air condensing into water/ice during cold days. Also, this exhaust pipe supposed to pitch slightly upward for the air to escape and drain the condensed water into the pump located inside the house, however, the pipe was installed pitching slightly downward and caused condensed water to drain outside of the house, alongside of the exterior wall. This faulty installation is causing ice accumulation outside of doorstep, icicles hanging under the gutter, and icicles under the deck and above the first-floor deck ceilings. The first-floor exhaust vent was noticed by Nick, and said it needs to penetrate through the facial board away from the deck. After nearly two months chasing, I lost hope that Paquette plumbing will do the right thing to correct this issue. Now that we're in cold winter time, I have to deal with a pile of ice outside of my doorstep.

Worst experience we have ever had. I would look any where else for a plumber unless you like being overcharged. Where to begin, we had them install 2 hot water heaters and complete some boiler work. Very unprofessional. They spent the majority of time on their phones watching you tube videos and making phone calls. Took 2 days to do a one day job. Their own tech told me it should have been a one day job when he came back out to verify valves at our request. Luckily I had someone else take a look. One of the valves they left closed would have caused the boiler to run dry and ruin it. Of course they wouldn’t care since it would be more work and money for them. We had a bunch more jobs we wanted done but now will take our business elsewhere. Fast forward to winter time when the boiler was turned back on it didn’t work. So we called them since they should have made it right. They did the work after all. Nope they charged us another $1000 to not fix the issue and tell us to call gas company that it was some gas valve. So I did call suburban and guess what it wasn’t the gas valve like they said it was the regulator which suburban replaced for free. Never again. I would run the other way with this company. All they care about is money not doing the right thing.

Only because negative stars isn't an option.

They improperly installed a heating/air conditioning system ignoring the manufacturers installation requirements voiding all warranties. Several call-backs over many months corrected absolutely nothing . They soldered pipes that were required to be braised. They installed incompatible components. They incorrectly programmed thermostats. They located equipment in an unsuitable area, again violating manufacturers requirements. They violated codes, ignored standard practices of the trade, and did not complete all the work quoted and required. They price gouge and false advertise. Corrective action will cost more than the initial (overpriced) installation. Litigation with exposure to treble damages and loss of license is pending. I will update.

The absolute best. Tim and his entire team are so professional and reliable. I wouldn't consider anyone else but Mountain Plumbing.

Have worked with Mountain Plumbing & Heating for several jobs now after buying our home 1.5 years ago - very friendly / hard working staff and great service!

No surprises with this company. Always on time. Very responsive. Im very confident to call them for any kind of plumbing issues. Technicians are very kind and helpful! Would highly recommend this company to all property owners.

Called about a problem that I had with my sewage line and they were able to get it fixed quickly. Josh was courteous, knowledgeable, and professional. I was very impressed with their service and would recommend mountain plumbing to others!

Josh was also our technician, and we had the same experience as Spencer Ciarcola. I don't need to call other plumbers in the future :)

Dave was awesome, he fixed our faucet easily! The guy with him was helpful too. Thanks Melisa for getting them here very quickly.

I happened to run into Mountain Plumbing in the hardware store an hour before tackling a DIY project. The man was kind enough to give the advice to make the job very simple. Not your average review here, but heck, I would like to thank them. 5 star advice

M&M Plumbing saved my bacon when the heat went out at my office, and it was a 4° day in January. I have also used M&M to install heat pumps in my house, as well as replace a hot water heater at my office. The work has been excellent, the people are friendly and trustworthy, and I fully and completely recommend them. They are your goto plumber and heating experts.

Called several times. No response or call back from business and no email located for company.

The only reason I gave him 1 star is I can't give any lower. Never returned calls last year and again last week after trying twice this past week. He is the contractor that installed it.

My septic backed up because my sewer pipe was frozen underground. The boys at WPH got in there and got their hands dirty to get me cleared out within hours of calling. Excellent work, service, and transparency. Would recommend.

Jake and Troy did lovely work on my heat pump!!

Great service!

Clay and his team were timely, fair priced, professional and did a great job getting us back to hot water. Thank you Walker Plumbing & Heating!

I called 2 weeks ago and set up an appointment for last Thursday - called morning of to confirm because it takes me 2 hours to get to the property - I drove there and no one showed up - called multiple times that day and since, and sent email - no one even bothered to reply.

Walker Plumbing installed a heat pump for us in 2024. It failed in early 2025, and they were quick to respond with warranty work. Since then however they have not answered the phone or returned calls as promised on message machine. Crickets. Still in business?

Called them on a Monday and left voice mail. They called me back the next morning and took all my info for the job. By Friday no response. I called and left a voice mail. By Wednesday still no response. Called again and left a voice mail. No response. Sent an email the following day. No respons and never heard from them again. If you don't need the work at least tell me so I can find someone else. Simply ghosted me.