Reviews of local pros in Johnston, Rhode Island
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The workers who came to my house were great, that's not really the issue. However, they did leave a gigantic hole in the wall, see the attached pictures. No heads up, no warning. I get plumbers are not also pros at refinishing walls but they did not make the expectations clear that I would need to fix this myself. I know if the owner of the company had work done on his house he wouldn't put up with that garbage so why treat customers the same way?
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DiRocco Plumbing is our new “go-to”!
During the first year living in our NP home, we had hired a local plumber that was recommended by oil boiler manufacturer. We spent thousands to keep the heat/hot water working (duct tape was involved) until last November when the system stopped responding.
That company wanted to tear everything out, repipe and couldn’t give us any timeframe of when they could even do the work.
We contacted Pat at DiRocco Plumbing for a second opinion. Scheduling an appointment was a breeze and he came to take a look right away. He had a different approach, and didn’t see any reason to make the project as big as the other plumber insisted.
Pat and his team switched us to an indirect boiler, removed the unnecessary water tank, and worked over the weekend to get our heat and hot water back on. They went above and beyond and we are so happy to have found them!
Since then we’ve had them back for other projects and we’re always delighted with the results.
If you’re looking for a highly skilled plumbing team, who is honest, professional and efficient, we recommend DiRocco Plumbing! -
Pat and his team did a great job. They came out and educated us on our boiler system and provides 3 options for a solution to solve the hot water issue. Once we decided they came out shortly after and fixed it and now I have perfectly running hot water. We are beyond grateful for DiRocco Services
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Replaced all pipes under kitchen sink, no more leaks. Installed new shutoff in the basement and replaced piece of leaking pipe leading to outdoor faucet. Replaced 2 outdoor faucets. Professional, on time, clean, reasonable pricing. Totally satisfied and highly recommend.
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I had DiRocco Plumbing Services install two new gas boilers. Pat and his team were great! They are very knowledgeable, courteous and answered all my questions! They arrived on time and the installation was done in less time than expected. Also, very competitive and fair pricing! I would definitely recommend this company!
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Hi, I had Dirocco plumbing do some work at my house. Very impressed. They were very neat Finish in a reasonable time. The prices were very reasonable. I think I finally found The Plumber that’s a keeper. Thank you.
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The guys at DiRocco are always great. They come when they say they will be there and get the work done. I’ve used them for several properties and have never had to ask them to come back for anything. Pat is great, easy to get in touch with and always responds quickly.
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DiRocco did a wonderful job cleaning my boiler system. Not only that, they fixed and tightened up any issues they seen. Very professional work and will work with them in the future.
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The young man who serviced our Navien Heating System on Friday, Nov 7th was prompt, courteous and efficient! He answered all our questions and explained what he did and why. He played with our dogs and said he’d see us next year! Good kid!
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Fantastic work - team was able to diagnose - order and install during the Blizzard of 26. Highest of recommendations for tankless water heaters or any plumbing needs.
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DiRocco has always provided excellent service. I have contacted them for regular boiler maintenance and for small plumbing repairs. They are always responsive, punctual and knowledgeable. I highly recommend!
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Called Pat DiRocco because one zone of my furnace was not working. He and his son came the same day and corrected the problem quickly and efficiently. The cost was very reasonable for a same day response. I’ve shared his name and number to friends and family. Thank you!
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I was told $130 to come out and see what was wrong.(boiler did not kick on had no heat). Long story short. Repair was going to cost 1600 ,.That I need a new boiler. Cost me $205 just to give me a diagnostic. The $130 is just to drive to the house addition $75 to tell me what was wrong. I told him that was not what I was told, he said that is what it is. STILL NO HEAT.
Called someone else for a second opinion. $99 to come out, and they take it off the cost of the repair. Yes I was told I will be needing a new boiler but Paid $285 with working boiler and heat.
Ask questions and get different quotes. Will not call them again. -
We converted our heat from oil to gas. Pat and his team did a great job for us! Once we scheduled our work they were efficient and skilled. The quote we were given from the beginning was the price we paid in the end.
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Consistency, honesty and do good work. Thats why I’ve been with DiRocco Plumbing for 11 years.
- someone else put in my Navien. Started having problems immediately, I found DiRocco Plumbing on Navien’s website. They fixed it and I’ve been with them ever since.
- they have provided maintenance, added a zone to my house, fixed my shower, the list goes on.
- can’t beat price:quality ratio
- all employees have been respectful of my home and are delightful. -
My boiler needed a repair on a super cold day. Pat came within the hour, and was kind, knowledgeable, professional, charged a reasonable price, and gave me good advice. I'd use his company again, highly recommend.
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DiRocco installed our Navien system. The person who came to service our system was great. Very knowledgeable, helpful and nice as could be. We will definitely keep using DiRocco for our ongoing maintenance. Thank you.
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Pat and his team replaced coil, redid some piping, replaced few other critical parts on my 23 year old tankless oil fired boiler. Very professional, clean work and so far everything is running great. Highly recommend!
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We needed our Hotwater heater replaced. We wanted to replace it with a tankless water heater. Pat was very responsive and quick to answer our questions. They came on the scheduled date, was very complete in their work and left the area clean and tidy. They explained everything before departing. I would hire them again.
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If I could give negative stars I would .also very dishonest.
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Really great service friendly really goes out of the way for you and I was there when you need them tries to help you save money