Reviews of local pros in Johnston, Rhode Island

Have been using Continental for several years across two houses and have been very happy with the quality of work at the pricing. Communication is good, and the techs are always polite and courteous.

I've done business with Continental on several occasions over the past 10 years. Back in 2015, they replaced a wall mounted heater/air conditioner and then serviced said unit on a few occasions, only recently to replace the PCB board on said Fujitsu unit. I then tasked them to replace the second wall mounted unit on another part of my house.

On ALL occasions, work was done professionally and accurately. Price was within reason as well. Would definitely keep doing business with them

Purchased an older home that had no AC and had them install new systems for both the first and 2nd level living space. they were clean, on-time and got it installed before the summer started. This is my second home that was done by them. system is extremely quite and efficient. I called them back twice because I didn't think the system was working right because it was so quite.

Couldn't be happier with the services we received. We have an old house with some not easy to work around configurations and the guys all did an amazing job working with us. Friendly when they arrived and worked really hard to make sure it was done quickly. The only complaint is that I wish I would have called them sooner as they are somewhat busy right now. But thats a testament to how great they are at what they do.
For context we talked with at least 3 other HVAC companies who all tried to talk us into installing a unit that was end of life and who were inconsistent in their responses. Continental really were the easiest to work with out of all the companies we called.

My grandmother has gone over a week without heat in the coldest temperatures we have had on record. They keep trying to fix a furnace that’s 6 months old that’s under warranty and haven’t been successful. They told her to go buy a space heater and not to leave the house, not to mention the condescending tone they used with her telling her to have her daughter go get a space heater at the store. I asked for a call back and never received it.

Richard isn’t just a sleezy salesman that is only concerned with making money. He actually cares about what he does and takes pride in his work and business. He installed a new furnace and it worked great last night. His cousin Pat from DiRocco Plumbing also installed the tankless water heater shown in the picture. Overall, great experience with both guys.

Excelente

Timely experts

COX

Fantastic, highly recommend !

Horrible Service. I rate it 5 stars only for you all to read this review.
So many other companies are out there with real positive reviews.
I should of researched before doing business with them.

We had the best summer last year since they installed the air conditioning unit they were in and out efficient pleasant and we already started using it this year I would recommend them to anybody .Robert Pisaturo

Buyer Beware! After 4 days trying to get my heating unit to work called another service. Iron Man Mike came out on Friday night fixed the unit within the hour. Thank God! Because All heating was coming the next day to install a new burner that I did not need.

The seems to be the worst service money can buy. If you google them first before you buy, then you will see why. How are they still in business? Oh yea... it seems that they charge clients for the name brand parts but in reality put in parts "made in china".

Sincere advice, look else ware.
Customer service is not good. Looks like the person taking the appointments has no control of the contractor that is on the move and had the audacity to say service is completed when the contractor was not here. Management needs to step up.

Michelle Coppolino is a friend of theirs. Their website was never hacked. They own the net and I own the com that shows how corrupt this business is. They were recently sued for putting in cheaper parts as well as stealing my logo and not paying me for my service. You can read the truth on the Com and then decide on the facts. Sadly they do not like people telling the truth about their shady business tactics. Happy New Year

I would give him 0 stars but google didnt let me...This is one unpleasant fellow . He is actually in bussiness cause he has a contract with a housing devolpment. That is the only reason. Had problems with my ac unit and he was practically accusing me of damaging the ceiling. He likes to roll his eyes at people. And is very disrespectful to people. Since he has a contract and knows he is gonna get paid he knows he can be unpleasant to people and not get fired. If i owned my own house and had problems with my ac/heat system and read ALL THESE BAD REVIEWS i wouldnt call him. He doesnt care about his clients he just wants to get paid...

Worst place ever! Drilled holes on bathroom wall and tiled floor to install new baseboard then realized it was in wrong location!. Should be near or under the window. So had major repairs to do.. When doing kitchen install drilled onto kitchen tile by accident. So more damage.. Then installed all heating baseboards onto my baseboard trim and not directly onto my wall.. So all the heating baseboards were couple inches away from my walls and not against.. After many complaints, they left halfway thru the job wanting to quit but I already financed the job thru national grids loan program. ( we were converting oil to gas) It was a big hassle to hire someone else..they took over a month to return and finish the job leaving us with heat in 1 room in whole house. Luckily it was oct..not too cold. When came back to finish and correct all the issues they hired a different outside contractor to do all the corrections. Clearly they didn't know what they were doing..So much damage and hack work.. The owner came quote the job really cheap then he sends hvac students to come do the job! I found this out cause I was wondering why some workers would have to leave halfway thru the day or arrive later in the day.. I was told that they had to go to class..lol. These kids weren't even certified! I could type more horror issues about what took place in my house but I don't wanna spend all afternoon typing! I'm surprised this place is still in buisness! They did my job a while back and still having nightmares..BEWARE!!! Don't always go with the cheapest quote.. After this whole mess was over I had to pay several thousand to repair all the damage they caused.. Once my heat was finally working and looked decent, I wanted them GONE! Wish I could post negative stars!

Watch out! After shopping different companies for my elderly mother, I ordered and was invoiced a particular brand. He installed a different brand. I actually didn’t know this until later when one of his employees asked “who installed this piece of $&@?* I tried to be nice. But quite simply, in the end he wants to charge me for removal of the wrong unit and won’t give me my money back. I’m filing a small claims suit against him today. There is more I could post but he’s just not worth it.

I called 11 companies in Rhode Island to see if they could come out and see my outdoor unit. Half the companies were booked for a couple of days, the other half took my number and offered to call back. Only one company called back. Luckily I called All Seasons Heating and A/C. I spoke to a very pleasant lady who offered to dispatch someone to assist me today. The technician fixed the problem within 10 minutes and we received a very reasonable bill for the work provided. I had fears of a new unit being required and instead it was a condenser.

There are a number of people on this thread who gave 5stars so that their review would be read. The rating of this company is over inflated because of that.

This company was recommended to me by BradfordWhite who has taken over a contract for GE Parts on a GE manufactured water heater. The water heater has a recall on it due to a known sensor issue that does not affect the function of the unit, only causes the unit to beep as if the filter needs to be replaced. Bradford sent me additional parts just in case and All Seasons was supposed to come out, diagnose the problem and install only the needed parts. The repair man knew the issue, actually said to me "typically they only send this" pointing to what i think was the sensor. Said "ill be done in an hour".. 1.5hrs later i went to check up and he had the entire unit taken apart and was replacing non broken parts. 5.5hrs later he was still working on the unit, at $110/hour. Had i known that this was going to be the case I would have never done the repair. Once finished he gave me a discount ($400) and told me i had to pay on the spot, which stupidly I did. After he left the unit turned on and sounded like I have a car running in my basement. I called back to get them to come take a look, 3 weeks and 2 missed appointments later (which i had to call and remind them they were supposed to be coming) the repair man told me that the motor he installed (which wasn't broken to begin with) is not functioning properly and he would have to get the replacement part from Bradford White and re-install and charge me again.

UPDATE: Guy eventually made it right after persistent pestering by me. Not going to update the stars but I will update this as it was resolved at no additional cost to me.