Plumbing reviews in Warwick, Rhode Island

Recently I reached out to Supply New England in Warwick RI so I could have a kitchen design done by Christina B. I have been a contractor since the mid 80’s and have completed countless kitchen installations. Over the years, I have had multiple designers but none quite like Christina. She is incredibly knowledgeable and her designs always fit perfectly. She is pleasant and professional. If anyone is looking for an amazing design expert and a pleasant experience, I encourage you to pay Christina a visit. Additionally, all of the staff at the Warwick location at the contractor sales department are knowledgeable and pleasant. In the unlikely event that tech support is necessary, it’s a comforting feeling that Nancy in tech support will be pleasant, knowledgeable and there to help.

I reached out to supply New England for a client that closed on her new home. A third party appraiser was hired by her insurance company to view the interior and exterior of the home. Although her heating system had all the correct tags showing when it was installed and serviced, they dropped her insurance stating the system was over 25 years old. When I called, a gentleman named Buddy answered. I explained the situation and that I was looking for a receipt of when the system was purchased or any information he could supply to show when the system was manufactured. Buddy went above and beyond researching and kept communication open to update me on the findings.
This morning I received the information needed to satisfy the insurance company. The owner was over the moon!!
Buddy’s customer service was amazing from start to finish. In a time when good help is hard to find, you have a gem! He should be celebrated.
I will forever recommend your company to clients, friends, and relatives bc of Buddy.
Thank you!!!

I recently went to the Kitchen and Bath Gallery at Supply NE in Warwick to look at shower doors, shower heads, and bathroom faucets for my remodel. I had been to two or three other retailers before coming here. Marcia Dupree helped me and she was a rock star! She knew all of the technical details about the products that I was considering, as well as providing practical advice about durability and everyday use. I was frazzled when I entered the store, but by the time I left I had picked out everything I needed and felt confident in my choices. She even helped me pick out a vanity mirror. I don't know what I would have done without Marcia's technical expertise. With her guidance suddenly all of the right decisions were clear, and now I love everything about my new bathroom. Thank you so much!

Service is slow and not professional. 8 years ago they had there stuff together amd were a quality supplier . Now I'll go down the street to f.w Webb and pay a little more for better service and not wait all day for my order to be picked

Our renovations at our home are finally complete. So happy our builder sent us to Christina. She went above and beyond helping us with our kitchen and bathroom and seemed to know exactly what we were looking for. A pleasure to work with.
Candy and Jim S.

Great service reasonable price,
Thank you

Best plumbers I've ever worked with, bar none.
I couldn't recommend J. Joyce Plumbing and Heating more highly.

Extremely professional with compassion. The entire team gave me the impression; they treated me as if it was there own situation. Response time is within 24 hours or less. Thank you J Joyce plumbing & Heating.

I rate this company A+++. I called in the morning. They came around 2-4:30. Completed our DeDuck meter. Price extremely good. If you need a job done, call them. I will if needed again. They are local

During snowmaggedon 2026, I noticed a leak in my 13 year old electric water heater. I didn't know what to do, so I contacted my handy man who I 100% trust and he referred me to Jim. Jim and team contacted me that evening of the blizzard and I was able to explain my situation and send pictures, Jim said that he would contact me the next morning. Jim and crew came over after digging themselves out and within an hour, they removed and replaced my old water heater. Fast, professional and very courteous. Fair price for the work done. Thank you Jim and team!

J Joyce Plumbing and Heating did an incredible job on short notice. With a 30yr old boiler that they’ve serviced for years that they probably kept it going, eventually it went. Of course on the coldest night of the year. They came the next morning worked tirelessly to get our boiler going to no avail. They presented us with multiple options and fair pricing! And within a day the had the new boiler installed and running with a team of employees. I highly recommended them to all…

Looking for poor communication, unreliable service, and a shotty job that never gets fixed?

Used this company to plumb out a job for one of my customers.

Here’s what happened:

- They left cigarette butts all over the floor in my customers HOME…
- Pitched shower base the wrong way so water pools on the opposite side of the drain.
- Installed another shower horribly. Walls were not cut straight and he filled it with globs of silicone. Left it all dirty and there’s dirt mixed into the silicone permanently now.
- I had to pay $2700 for a new shower to be installed because it was ruined. They said they would reimburse me but have not. (They’ve also been ignoring my calls)
- Damaged the roof when installing vent pipes (I paid $2100 for roof repairs)
- 0 INSULATION USED on the pipes in the floor. Tried to say they don’t need it but it’s actually code to insulate. Me and my client had to insulate them ourselves.
- No clips used to hold up vent pipes from falling. All the weight was held up by the joints of the pipes. That stress is not good.
- Missed a clip on a drain pipe in the ceiling (also pitched wrong so the drain would’ve backed up every time used.) when the inspector asked them about it they blamed the homeowner saying someone must’ve removed it?! LOL really guys??
- Water leaked through the damaged roof and caused damage to ceiling insulation, and BRAND NEW plaster.
- I paid $1,450+ for new insulation and plaster repairs.

Shall I say more? That’s not even to mention the lack of communication between them as a company. The boss had no idea the project was even going on. The desk lady (the only bearable person in the whole company) had no idea about the project either. She didn’t even know what I was supposed to pay when I called.

The guys would be early, late, not show up, show up unannounced. 0 consistency, 0 respect for my and my customers time.

Now they owe me thousands of dollars, said they’d pay it back and have been ignoring my calls and texts for about 4 months.

STAY AWAY FROM J JOYCE PLUMBING!!!

Have used Jeff quite a few times. Fast service and very knowledgeable!

Fast, friendly, and efficient! You should stop reading reviews and call Jeff now 🙂

Always picks up the phone. I have used them multiple times. Always there when they say they will be there. Work is very professional. Highly recommended.

Very fast response time! Fast efficient and friendly. Will definitely be using them in the future!!! Thanks for the great service!

Good guy, locally owned and operated family business, fixed the issue promptly, recommended.

FAST response, very reasonably priced. A trusted contractor for years, highly recommended

Jeff was on time and fixed my drain issue. Friendly and professional.

J Berard plumbing - very professional, gets right down to work, reasonably priced! Highly recommended.

Install water deduct meter. Thank you for taking care of this service and the required permit through the town. The plumbing and installation was done fat and professionally. Great service!