Appliance Repair reviews in Sioux Falls, South Dakota

4.5 based on 228 reviews Back to the listing
    5

    Sadly, my washer is destined for the graveyard. Trey tried his best, but the transmission couldn't go another spin. He was very professional and explained things thoroughly. First time customer, I will use them again, and would recommend them to others.

    3

    Called to have my dryer fixed the knob came off and I was transferred to angie I was was given the estimate of ,$399 just to look at it I told them I did not wane it coated in gold but do I could dry my clothes

    1

    Rip-off alert. First day "using their services" , I took off work and their tech never showed up. Then the next day they came out to fix my nearly new washer. Tech said it was a switch but he didn't carry it on his van. When he returned a different day, the switch wasn't the fix, but now it's the motor. After asking for a more experienced tech, the guy came out and said that the previous tech must have removed a wire, because it was just hanging off the motor, but it was the control that is bad, and then just left. Shortly after, I called the owner. He said he was on his way to install the new board. I asked how much it was since we're nearing a new washer cost with the runaround his company gave me. He said "oh I don't know. Let me get out there and take a look ".
    I wasn't home and couldn't be, but really needed my washer fixed. Expecting a call with a price for the board before he installed it, he just put the board in and left. AND THAT STILL DIDNT FIX IT!
    The techs are just part pushers. They install components without getting updated customer approval. Stay far far far away.

    5

    Sami exceed our expectations! He provided exceptional service when my washer needed fixing. Dani was punctual, professional, and very knowledgeable. He diagnosed the issue quickly and had it running like new in no time. I'm thoroughly impressed with his efficiency and expertise. Highly recommend for their top-notch appliance repair service. I would highly recommend this business to all and any close friends! Exceptional Job!

    5

    Cody was top notch. He had a great feel for what was most likely the problem. All is good now.

    5

    Shani was my refrigerator repair guy. So polite and took the time to answer all my questions...and then provided some education on the repair.

    5

    Everyone was super courteous! From reception to the on sight technicians. Had us up and running as soon as they had the part:

    5

    Had a great experience. The initial call after submitting my request for an appointment was very friendly and accommodating. Communication was great to inform me of the time for the appointment and technician arrived on time. Technician (Sani) was able to diagnose and fix the problem (which was much larger than anticipated) at a very low cost. He went above and beyond expectations, stayed longer than anticipated, and made sure everything was taken care of and put back to the way it was before he arrived and cleaned up after. I would definitely call Sani again!

    5

    Great service. Called back within a few moments of contacting them. Sani the tech was very respectful and professional when he came to fix our dryer. Great all around experience.

    1

    Not such a positive experience. Paid the $125 service call to have our dryer checked. The service tech tried turning on the dryer..said”yep it’s the motor”. Quoted us $800 to repair. Never took a screw out. Second opinion…the motor is fine. There was a piece of clothing stuck in the vent motor. Victor at Spin Cycle fixed it for less than $100 and NO
    Follow up on our bad experience..Mr. Appliance called to apologize for our bad experience. Refunded our service call fee.
    Did not correct the situation..but they made it right.
    Thank you

    5

    The two men that came out to service our ice maker, were very professional and polite. Great experience.

    4

    Our washer wasn’t working properly due to a piece missing on the lid lock. I called and got same day service. He was quick to install.

    5

    I had a positive experience. The gentleman was professional and did a good job. I appreciated the fact that he showed me how lint can build up inside the dryer unit. He answered all of my questions and gave me some useful tips. I've had the guys out before on our other appliances. I've always been pleased. They are my go to guys for when something unexpected comes up on our appliances. I recommend them for sure.

    5

    Iman was my technician. He is very polite respectful and prepared. He had the knowledge to repair my dryer and he brought all the parts specific to my dryer.

    5

    We had Sani stop by for a service call for our fridge and wanted to make sure we posted a review for him. He was extremely professional, positive, and kind. I would recommend him to anyone for his efficiency and kindness specifically. Cannot say enough nice things about his service. I rarely write business reviews, but our experience with Sani warranted a 5-star review. Thank you! - Jordan and Whitney

    5

    Sani did an awesome job fixing our dryer. Very fast and efficient. My garbage disposal had stopped working right before he got there and he even fixed that too! Thank you Mr. Appliance and especially Sani!

    5

    Cody was great! He explained everything. Definitely call him again.

    5

    Great experience.... these guys are quick and professional. Saved me a lot of money from having to buy brand new.

    5

    Staff are friendly and knowledgeable, willing to come back out when I still had issues, got my issue squared away!

    5

    Mr. appliance came to fix my ice dispenser on my refrigerator. My technician was very courteous.Showed up on time and did a good job. Ihad some problems with the billing which the Mr appliance staff resolved for me in a satisfactory way. i will use them again.
    Just as a precaution I will get a quote before any work begins to avoid any billing issues.

    5

    Needed washer fixed immediately, from the receptionist who scheduled my appointment within the next hour to Cody who did the repair, it was seamless and professional. Cody was very personable and knowledgeable and quickly zeroed in on the problem and got it fixed for me. I will call them again.