HVAC reviews in Memphis, Tennessee

A1 business

They are fast fast fast

Helpful.

Fast and easygoing

Great staff.

Great company to work with

Good customer service!

Great place to do hvac business.

they close too early

Cool place. Lots of hot new hvac stuff!

If you need parts for Carrier,Payne, TempStar, or any ICP product, this is your place

Well i am employed here sooooo.... really really great service!

Truck gate around back. Kinda tight but very easy. Quick unload

Didn’t have a common tool/device that is Commonly used… Not only the guy behind the counter did not know what a gas manometer was, nor how to spell it.

Carrier has great customer service for the heating and air technician. They offer several classes that keep you up to date on new hvac equipment that they sale.

They don't answer their phones or return calls even though they say they will. Was #1 in line on my call for 45 minutes, couldn't wait any longer so the next time the automated asked if I wanted to get a call from them I accepted. Never got the call to this day.

Great staff and friendly service

Would have been a 5 star if grumpy John Daniel hadn't thrown a tantrum. 4 stars cause he was still cool about still getting us unloaded but was upset cause we didn't schedule an appointment. So much that he damn near dropped one of the a/c units off the back of the truck. Never been anywhere that wasn't greatful about getting a delivery earlier than scheduled

Soraya was very helpful in getting the parts we needed. Great customer service!

Like pulling teeth trying to get info from their parts counter people. They don't want to pay the good people what they are worth so always a new person who has no idea what their doing, and it sometimes takes hours to get through to someone on the phone.

First off they never answer the phone. More importantly the warranty process is complete bs. I am a contractor and you have to fill out endless paperwork online to get a simple warranty part approved unless you want to pay this store an extortion fee of $100 to have them do a warranty claim for you. Every other hvac dealer handles the warranty. Carrier would rather leave people without heat or air instead of standing behind their garbage product.