HVAC reviews in Memphis, Tennessee

Quick, Punctual, and professional. And Soraya is amazing and such a kind soul!

Soraya Smith is very helpful and is always in a good mood! She also has a good sense of humor

Great customer service.

I had an early deliver at this location gentleman on the forklift was very helpful and respectful offloaded me fast no waste of time in and out .

We have used Carrier for several decades and have always trusted the brand. Unfortunately, over the last year and a half to two years, the level of service has significantly declined. Wait times have become excessive, and the attention to customer service feels virtually nonexistent. It’s disappointing to see the customer experience diminish so quickly after so many years of reliability. I hope there is a serious evaluation of how service standards have slipped and that meaningful improvements are made.

Excellent service great job. I highly recommend Watkins Complete Maintenance.

My heat was not working properly as it is getting colder outside. I called Mr. Jerome regarding my issue and he was very helpful and did all he could to make sure my heat was back working properly! He is not overpriced and I was reassured that I can call him if anything else was to occur. Thanks again for your service!

Mr. Watkins was great! I needed my whole HVAC system replaced, and it did it with no issues. I was very pleased with the results and Mr. Watkins is also very affordable. I highly recommend!

First off I would like to say 5 stars aren’t even enough. My air went out on me and my family at 5am and my house has stairs so it was extreme uncomfortable. I had a business card I received from Mr. Jerome from him fixing one of my friend’s A/C’s. I called him and surprisingly he was awake. I explained to him my issue and he came right over. It took him not even 10 minutes to have my house blowing snowballs literally. He was very affordable and most of all respectful! I highly recommend!

Great owners, growing business

Owners have no clue what the techs are doing, Service manager hasn't got a clue what his job is, company is very unorganized.

Great company and great costumer service
They are the top of the line industrial plumbing and HVAC company in Memphis

Great people to work with on both new construction and service.

Landmark checks my systems twice a year (AC & Heating). They are professional and do a great job. They are always responsive when I call.

The repair man showed me how to use the new thermostat he installed and was great at the service. He even tolerated being jumped on by my big dog! Great guy and company!!

After a particularly disappointing experience with customer service issues, I received a call from Stephanie. She apologized for the problem and understood my frustration. She also understood that a curtesy call to customers to inform of delays would be appreciated and appropriate.

I got my new A/C & heating unit from Landmark (Lawrence). Landmark is awesome. Everyone of the techs that come to my house are very nice and respectful. I am very happy with Landmark.

We have used Landmark for decades and have always been totally satisfied with their service and the professionalism of their employees -- on time -- courteous -- and very efficient and thorough in maintaining our HVAC systems.

Landmark Heating and Air have proved themselves to be a reliable company. Our technicians have always arrived on time and completed the work with professionalism.

They have been maintaining our Lenox systems since we purchased our home 4 years ago. They are always professional from the time they arrive until they leave. Very happy with Landmark.

The technician was very polite and well mannered and kind. He was prompt and did what needed to be done efficiently. Your company truly cares about your customers. Thank you very much.