HVAC reviews in Memphis, Tennessee

4.6 based on 2003 reviews Back to the listing
    5

    I highly recommend Abbey Road. Their communication process from beginning to end was very impressive, keeping me updated on arrival times, etc. Michael was knowledgeable, friendly, and efficient in his work. He is an expert. My fireplace looks fabulous and ready for winter! Thank you so much.

    5

    We used Abbey Road for one of our rental houses recently with our property management company. They were referred to us by one of our vendors and I will definitely be recommending them and using them again when the need arises. They were quick to respond and communicated throughout. Thanks!

    5

    This team was amazing—on time, super polite, and very professional. They took pictures before and after the work, which I really appreciated. I highly recommend this outstanding team!

    5

    We bought a house in Olive Branch knowing nothing about it, except it had 3 non-working fireplaces. Our realtor referred us to Abbey Road- I am so glad she did!!! Michael came out, and he’s not only professional and extremely knowledgeable- but he’s a very interesting person. He took care of all 3 fireplaces- then showed us exactly how they work (one has a thermostat which was beyond me), and I don’t know how he did it, but he got the glass looking amazing. We will definitely be using them from now on as our “fireplace guy”, and recommending him and Abbey Road to all our neighbors

    5

    I called and left a message for a chimney inspection for a gas fireplace that I've never used hours prior to inclement weather coming in. While all chimney inspectors are completely booked, Jonathan called me back, and over the phone talked me through some details of my fireplace and upon ending the call I know I am able to use my fireplace if I loose power in the storm. Just great business to return my call and give me 5 minutes of time when I know they are slammed and everyone is preparing for the weather.

    5

    Recently purchased our home, and one of the inspection findings was some deterioration in the mortar on the upper chimney. Abbey Road was recommended by the previous owner. They were able to come out within one day of me calling to schedule. Esteban and Chris did a great job, clearly explained the issues they found and the work they did. They were even able to recommend a mason for some other work I need dome elsewhere around our home. I'm very happy with the results and would definitely recommend them to others.

    5

    I had a great experience with Abbey Road Chimney Sweep. Leif came out to inspect my fireplace and ended up finding and repairing a gas leak that I wasn't aware of. He performed a very thorough cleaning and took the time to answer all of my questions. He also pointed out some future repairs I might need without any high-pressure sales tactics. I really appreciate the professionalism and highly recommend them!

    5

    Abbey Chimney Sweeps saved my day! I purchased a home with 3 non working fire places. Two were gas and one was a gas assisted log burning. I got a knowledgeable person on the phone and an accurate estimate to start. The technician arrived on time and I had received a text prior with a picture and a short bio. It was like I knew who was coming. Two were up and running and one needed a part ordered. Then a drone was flown over the home to get a bird’s eye view of the chimneys. That was a lifesaver. One of the approximately 15-year-old chimneys had deterioration around the top cover and water penetration was imminent. He offered several solutions and I went with applying an elastomeric selectant crown down to the drip ledge to prevent water entry. This brought a real piece of mind. All pricing was very reasonable; the final work came in under quote and all three fireplaces are running great. A true sign of quality work, in my opinion is how they take time to answer questions, explain how everything operates and are clean on the jobsite. They offer annual inspections and I highly recommend them!!

    5

    Alex with Abbey Road was truly a pleasure. He was knowledgeable and thorough. I appreciated that they got back to me in a timely manner to schedule my appointment. They followed up with text reminders and even sent me a picture of Alex so I knew who to expect along with some fun facts about him. Something no one else has ever done. It was definitely a great experience. And the best part was it only cost $150 for the service call. The previous company that came out told us that we needed $2k in repairs. Our chimney was fine, no issues and even the items that I questioned, he said there was no problems and wouldn't cause any damage. So glad we got that second opinion!

    5

    Extremely professional, kind, and thorough. Alex answered all of my questions and provided clear indications for recommended repairs. He was able to show me all of his findings and was so kind. Abbey Road also provided a message prior to his arrival that showed his photo so I knew who was coming to my house, which is an extra peace of mind. Its clear the culture of this company is great. Thank you!

    5

    We recently had our gas fireplace cleaned, serviced, and repaired, and we couldn't be more impressed with the quality of work and professionalism provided. From the moment Mr. Landon arrived, it was clear we were dealing with a true expert.

    He arrived on time, was courteous and respectful of our home, and explained everything clearly during the process. The cleaning was incredibly thorough, every component was inspected and meticulously taken care of, including the glass, burners, and logs. He also performed a full safety check to ensure there were no gas leaks and that the unit was running at peak efficiency. He also inspected the exterior and found an issue with small mud wasp at entrance of termination.

    During the inspection, he identified an issue with the pilot which was addressed and resolved. He had the needed repair resources on hand and completed the repair right away, saving us from potential problems down the line.

    Now, the fireplace looks brand new and works perfectly, no joke! The flame is stronger and more consistent, and we feel much safer knowing everything was serviced properly. W

    e really appreciated Mr. Landon's attention to detail, knowledge, and honest communication throughout the process.

    If you're looking for reliable, skilled, and friendly service for your gas fireplace, we highly recommend Abbey Road Chimney Sweep. Excellent work from start to finish!

    1

    Never showed for appointment. Took a full day off work and never got so much as a phone call saying that they wouldn't be there.

    5

    Had Evan come out for some work on my chimney; very professional and had everything completed within a few hours.

    5

    Needed some minor brick work done. Professional and a straight shooter. Gave a more than fair price and performed superb work. Highly recommend.

    5

    Knowledgeable and did a great job. Will continue using them in future!

    5

    They came out and looked at my chimney. VERY knowledgeable and nice people. Great prices. Best I’ve found so far. Highly recommend them!

    5

    Patrick came within 24 hours. He and Terrance were very attentive and careful. They worked very quickly and cleaned up. I was delighted with the whole experience.

    5

    Evan came out and did an inspection on my 42 year old prefab fireplace chimney and cap. Repairs are needed and he went through his findings with pictures and recommendations to get the system ready for use this season. Very experienced and knowledgeable and Dirty Deeds is a Family Business. Based on the interactions and thoroughness of the inspection I will certainly hire them to make the needed repairs to my cap and firebox. I’m really glad I called Dirty Deeds.

    5

    Our first chimney inspection/cleaning felt scare tactic and expensive so we asked around and called Dirty Deeds. They inspected and estimated significantly less than the prior company. We are burning fires without the excessive smoke we were having, no less a hazard, and super pleased with the work done. Super thankful for the finished product

    1

    I can't rate their work but they have a driver who is very aggressive and dangerous. He was driving way over the speed limit and honked at a car in front of him while waiting to turn right when the light was red. If you're going to drive crazy, don't put your name and phone number on your truck.

    5

    I don’t just hire companies. I do research on quoted prices, read reviews and meet with employers or employees. This company showed how dishonest other companies were by overcharging and overstating problems. Although work was done at the top of the chimney, I was shown photos, before and after and shown how I had been over quoted by other companies as much as 3 times the true cost. Dirty little chimney sweep is my new chimney sweep for multiple properties.