Appliance Repair reviews in Austin, Texas

What a fantastic experience with Smart Services and Sales! After reaching out late afternoon for scheduling (which was super easy!), Zach arrived promptly first thing the next morning. He quickly diagnosed the problem with my dryer, replaced the part and was finished in less than an hour! I highly recommend!

Great friendly staff fixed helped install my new JenAir double oven. Highly recommend!

Zach was absolutely fantastic, diagnosed and fixed the problem right away!

Zack was polite and quick. Knew the issue and handled it perfectly.

If you are looking for great service and repair, this is the place!
Very fast response, great estimates and price and prompt repair! I had my oven glass repaired in no time!
Please support this excellent family business! I know that they will be my to go for repairs from now on!

Smart Services responded quickly and fixed our oven issues in no time. Zach, our technician, was fantastic—prompt, communicative, and highly knowledgeable. He explained each step of the process and efficiently repaired both our top and bottom ovens. Great service all around!

Very professional and quick. Great service.

great experience with Zach!! awesome guy and flawless work

Great experience. Arrives immediately and addresses the problem timely. You must use them.

Zach arrived early in the time window given, he was polite, fast and fixed my issue with the oven!

Zac was great! Communicated well, got the job done exceptionally fast & was very informative. Would recommend him to others for sure!

Very fast and efficient service! Great communication and arrived in a timely manner.

The gentleman worked very diligently with my seal on the dishwasher. He’s very polite and efficient in his work.

I used Smart Services to repair my refrigerator and I’m very happy with their work. The price was fair, the service was excellent, and the people were friendly and professional. Highly recommend them for any appliance repair

Nico and Kamran did a great job moving and installing our washer and dryer. Very fast and professional, would definitely recommend!

Fantastic, competent service! I highly recommend this company for all appliance service. I’ve used them for fridge and washer issues. All fixed effectively.

Zaur is awesome! He saved us the hassle of dealing with the warranty company who scheduled us a week out. A week without a dryer is not reasonable. Zaur came the next day and got everything fixed very quickly. Highly recommend!

Fast and professional appliance repair. The problem was diagnosed quickly and fixed on the same visit. Very polite and knowledgeable technician. Great value for the price!

Great professions service! The guys were able to come out and fix my dishwasher the same day! thanks

They diagnosed our refrigerator issue very quickly and serviced it efficiently as soon as the part was available. Quick and clean!

Beware Hidden/Unauthorized Fees!!

I had them come down to perform diagnostic service only, which I was told was $69, on my washing machine which had been showing an error code. When the technician came (Zac I think his name was) we turned the machine on and it actually got through a cycle with no error code. I left him alone with the machine a few minutes and when I came back the machine was still working fine. Afterwards I was billed for $141 and when I asked why they said because Zac did some work. What work? He said he turned the screw on one of the legs one turn and was charging me $70 for labor. I never authorized him to perform additional "work", especially at that price!
Management was belligerent and unsympathetic to this overcharge.

The technician then called me to 'explain' the logic of charging without asking permission first. Hilariously (?), he offered to come 'undo' the repair of turning the screw on the bottom of the machine by 1-1.5 turns. I thought this was a sardonic jab, but looking at the response from the business below there were actually serious ???! I would now question the mental sanity of the management of this business.