HVAC reviews in Austin, Texas

4.7 based on 6279 reviews Back to the listing
    5

    Bogdan has serviced my AC unit twice now, and he was professional, friendly, and communicative both times. I was very impressed with his quick availability; both times I called he was able to arrive and check the unit that day. Prices have been very fair. I will definitely be recommending Kassa Kool to all friends and family in Austin.

    5

    Bogdan at Kassa Kool installed a mini-split system for our house that had some particular needs. The whole process was professionally and meticulously done from start to finish to follow-up. He was courteous and timely in all communications and as well as in providing a detailed estimate for a very reasonable cost.

    5

    We hired Kassa Kool to repair our 21 year old heat pump The call was made late in the day and the owner came over within 30 minutes and stayed outside in the bitter cold darkness until he diagnosed the problem We were so surprised and grateful! We got many positive recommendations from our neighbors about Kassa Kool and I am now a loyal customer

    5

    I have a service contract with Bogdan for my HVAC system. Bogdan is always punctual and very thorough in his checking and testing the system and his diagnosis and recommendations for improved efficiency. He explains any concerns and potential problems and possible solutions to avoid costly future repairs.

    5

    KASSA KOOL - Stopped by today for a "routine" Summer Inspection. Bogden is relentless when it comes to Inspections! He found the condenser had ~maybe~ enough life to make it thru the summer, so we replaced it. Bogden let us keep the old one as a backup. I've said every time Bogden visits --> NO ONE has taken care of our system & personalized it to fit our comfort levels better than KASSA KOOL.Trust Kassa Cool 1 time & you'll never go back to the "silly, shallow service calls" you get from others.

    5

    Bogdan and Kassa Kool redesigned a system that backed up and leaked lots of water on several separate occasions from various places in the system. He visited once, then went away to do some specific research.

    Upon return, he added multiple sensors to trigger shutoff at various points as well as some copper strips (part of the research). The repair/install did not take too long. Before he finished, he demonstrated the whole system working for me to show me that each sensor functioned as expected. The work also looked very clean.

    Since his repair, I gladly can report I have not had any overflowing of condensate or flooding from any point in my system. It was nice to work with a professional who was prompt, detailed, fair, communicated well, and went above and beyond expectations.

    5

    Bogdan provided excellent expert service to our leaking HVAC unit, including advice on what we needed to take care of proactively to prevent further issues. He also gave us information on what was needed right this second, and what could wait.

    5

    Bogdan with Kassa Kool was recommended to me by several others in my condo complex. We used him for a summer tune up on our HVAC. After using his services on our condo, I found him to be very friendly, priced fairly, communicative, knowledgeable and most importantly, honest. After that visit, I was so impressed, I used him again for 2 other condos I have. He gives it to you straight and doesn't inflate the work that needs to be done. Very trustworthy, would recommend!

    5

    We called Bogdan on a Saturday night for our heat pump. It started to sleet so wasn't sure but he came over right away. He is responsive and knowledgeable. If anyone needs HVAC repair, call Kassa Kool for the best results!

    5

    Bogdan is a life saver! He was able to clear the drain lines for my AC unit and make excellent recommendations to prevent this from happening again. I never feel like he’s trying to sell me on things I don’t need; he really cares about his work and the engineering behind a well tuned HVAC system. Highly recommend him!!

    5

    Bogdan was very easy to work with. He was very responsive and punctual. He accurately diagnosed the problem and repaired the system to my satisfaction in a timely way. He was transparent, courteous, and friendly. He went out of his way to explain what the issue was and what options we had to fix it.
    I want to recommend Kassa Kool to all my neighbors

    5

    Bogdan from Kassa Kool recently repaired my HVAC system and did an outstanding job. He quickly identified the root cause of the problem and proposed a cost-efficient solution. Bogdan is by far the most knowledgeable AC technician who has worked on my system. He demonstrates strong work ethics, is honest, fair in pricing, and ensures the job is done correctly. After completing the repair, he followed up to confirm the system was running well and even made additional adjustments to improve efficiency and ensure even cooling throughout the house. Bogdan truly went above and beyond—I highly recommend his services.

    5

    Bogdan from Kassa Kool came by to help with our air conditioning repair. He was INCREDIBLE! It was a reasonable price, and I love that he provided my husband and I with multiple different options (giving prices for each option and explaining how each option would work going forward). He also was prompt and very communicative!

    We had such an enjoyable experience and are so thankful we used this company!

    10/10 would recommend!!

    5

    We just transferred the HVAC maintenance to Kassa Kool and we can tell right away that this company does it right.
    They uncovered a significant dangerous issue with our gas furnace and some installation issues with the system itself. They do computerized testing, explain it so that we can understand, and their attention to detail as well as prices, are great. They were able to fix it the same day too.
    Strongly recommend their services for any HVAC repair work, HVAC maintenance or second opinion.

    5

    Our HVAC system has found a friend.

    We depend on our HVAC system throughout the year but it seems to have issues at the worst times and I have been frustrated by maintenance companies sending out different people each time with wildly different proposals. They all seemed to be trying to sell different bogus things. We decided to go with Kassa Kool and Bogdan to feel more comfortable.

    We are really glad we did. Before I had a chance to sign up for maintenance, our system stopped working (when we had a house full of company on a Saturday). I called Bogdan and he came right over. He got the system working again. He investigated the most common reasons for our problem but ruled them all out. There was one other possible reason which was a blower motor that sometimes wouldn’t start and I decided to monitor it. Sure enough it had a problem a few days later. He told me how to avoid the problem while waiting to get a new blower motor. He got the motor for free under warranty and installed it.

    He also did all the work that I was planning to have done on our HVAC system which included maintenance and upgrade of our Air Purification system. He is great at explaining the various possibilities and options. No bogus sales pitches either. Prices seem very reasonable. Seamlessly supported warranty even though installed by another company.

    I feel very comfortable with our HVAC system for the months ahead. It is great to have someone that we can depend on.

    5

    My heat pump chose the coldest day of the year to quit producing emergency heat (excellent timing 🙄). Kassa Kool responded immediately, gave me a clear and honest diagnosis, and walked me through my options without any pressure. Parts were ordered, repairs were completed quickly, and, miracle of miracles, I had heat again.

    They also spotted a minor, low-cost improvement that boosted both safety and reliability. Professional, efficient, and refreshingly drama-free… unlike my heat pump. Highly recommend.

    5

    Bogdan at Kassa Kool provides excellent service for HVAC maintenance. He is thorough, knowledgeable and reliable. I especially appreciate that he explains what is urgent and necessary versus what is “nice to have” and can wait until the budget allows. Thank you Kassa Kool for keeping my system in its best condition!

    5

    I cannot recommend Kassa Kool LLc enough! My air conditioning system went out, and Bogdan was absolutely incredible.

    Lightning-Fast Response: He responded to my call and was able to come out to diagnose and fix the issue within minutes of me reaching out. That level of promptness is truly exceptional.

    Outstanding Follow-up: What truly set him apart was his dedication to service. He came back late at night after I got home from work to explain the repair and to personally check on the system, ensuring everything was running perfectly.

    Knowledgeable and Professional: He quickly and accurately identified the root cause and proposed a cost-efficient solution

    If you need an HVAC professional in the Austin area who is responsive, highly knowledgeable, and genuinely cares about the customer, Kassa Kool is the one to call.

    5

    KASSA Kool installed a new HVAC system in less than a day. Their highly-trained, professional team replaced a 20+ year old system, installed the new system, and left the job site spotless.
    We are very satisfied with Kassa Kool and owner Bogdan Oancea. He responded quickly during the ice event last month and made a repair immediately. He did this in the dark and in the ice. We decided after discussing it with Bogdan that it was time for a new system so he helped us specify the Carrier system that we decided on. We trusted his expertise and knowledge in all things HVAC and electrical when making the recommendation. We highly recommend Kassa Kool.

    5

    Crystal was awesome! Fixed our AC quick and reasonably priced!

    5

    "What a great experience with Grande Air Solutions from start to finish. I called with an issue, and the Kassidy who answered the phone was so kind and helpful, walking me through the process and getting a technician out to us quickly. The technician arrived as scheduled and was an absolute pro. He explained everything he was doing and fixed our A/C perfectly. It’s rare to find a company with such excellent customer service across the board. They’ve earned a customer for life."