HVAC reviews in Austin, Texas

fabulous experience! Top notch workers, great communucation.

Did an amazing job at their work. My parents are soo happy.

Do NOT hire 1st Choice Energy. They improperly designed and installed an HVAC system at my house that caused thousands of dollars in water damage including mold. The owner has denied all responsibility and his insurance doesn’t even cover mold claims. Now I am having to sue him since he doesn’t have proper insurance and he won’t pay for the damages. Do not hire an HVAC contractor unless they have mold coverage in their insurance.

Great company and a great team! a young man came to my door and told me i could get a free energy audit through Austin Energy's program and being very suspicious of door to door people i asked alot of questions and he answered them intelligently and thoroughly so i scheduled a time. Caleb there energy consultant came to my home and did a inspection of my home (going into my attic and checking my air ducts) them explained where i was loosing energy. He broke down the numbers on the amount of money i was loosing and had a list of solutions that i could study. Very impressed no pressure, felt like a education session about my home

Great customer service, very attentive and professional. Explained all services being done on my home before and after. Ms.Katy Wainwright is awesome. Thx 1st Choice Energy Ms.Roland

The team was highly professional! They were very punctual, meticulous in their approach to work , and what is also very important, very friendly and respectful! They completed the work perfectly! Highly appreciated and recommended!

I hired 1st Choice Energy to do a home efficiency upgrade and to install a new variable speed Trane heat pump. This was a big investment in my home, and I am very satisfied with the work and the service.

I am somewhat knowledgeable about building science and home efficiency. I chose 1st Choice because David and his team understand this stuff and how to apply it in central Texas. David spent a lot of time with me explaining the reasoning behind his recommendations.

During the efficiency work (ducting, blow-in insulation, sealing the home, window screens) and heat pump install, David was frequently on site to check in on how things were going. He was always a phone call away.

There were a few problems that sprang up after the work. A bad solenoid in the heat pump; a software glitch in the thermostat. David was all over it, making sure that they got resolved asap.

I highly recommend you consider 1st Choice Energy for any HVAC and home efficiency work because they are excellent at communication, including after the sale, and they do good work.

1st Choice Energy are the epitome of professionalism. The quality and efficiency of their work is stellar.

1st Choice Energy was one of the first companies I contacted from Austin Energy's list of Participating Contractors for the Home Performance with ENERGY STAR® Rebates & Incentives program. Let me tell you, they did an outstanding job explaining the program and setting expectations for the process. If Tim had the capacity to conduct an audit of my home, I'd hire him in an instant.

Tim, thanks again for answering all my questions and for the engaging conversation!

Katy did a fantastic job! Their customer service was amazing

Amazing respectful people, thank you so much for all the help you provided my parents with. My parents have only good things to say about the guys who came to help them.

I have nothing but positive things to say about Matt and 1st Choice Energy. Matt took over his father’s company he is an MBA and has a degree in mechanical engineering. He quickly came out and assessed our needs and gave us a bid. Their work is clearly representative of the people who run the company. I highly suggest them. Keep up the good work Matt!

The team was very courteous and professional. From the initial inspection to the installation and then the final inspection, they were prepared and very focused. I appreciated the prompt clean-up and the respect of being in someone's home. Special shout out to Katy! I highly recommend them!

They came, they saw, they improved my life! They installed insulation, weatherstripping, and smoke detectors. My house is cozier and safer.

I participated in the City of Austin Weatherization Program and 1st Choice Energy was the contractor assigned to insulate and weatherize my home. They blew insulation in my attic, put in new air ducts and vents. I can tell a huge difference. The team was courteous and respectful of my home. I highly recommend them for any weatherization or HVAC work. They are a small local business doing great work in the Austin area.

When my AC went out, during a freakish heat wave of course, I dealt with several HVAC companies of varying levels of competence, honesty, and profit-max orientation before I finally called 1st Choice Energy--and I wish they had been my First Choice. Not only did they replace my old HVAC with a more efficient unit, they worked in partnership with Austin Energy to upgrade and weatherize my entire house, getting rid of funky old ductwork, sealing everything up, and moving the furnace to a better location. Over the years, I’d gotten used to having a few cold rooms and too many warm ones, but I now have consistent, comfortable cool.

This took quite a bit of work on their part, but Matt and everyone on the crew made it easy to have them around. They were hard-working, respectful, friendly, even fun. And they did it all at a price that even this starving artist can afford. I cannot recommend them highly enough.

Skip those companies that spend their money on endless TV commercials, and call 1st Choice first.

First Choice was really helpful from the beginning through the whole process of weatherizing my house. They were thorough in going over the whole house and figuring out where energy could be saved. Then, they explained everything in a logical and understandable way. Katy, the operations manager, kept me informed and did a great job of scheduling and coordinating everything So the work was not at all disruptive. I figured the project would have good results, but I was surprised that the results were as noticeable as they were.

Great Work! 1st Choice installed a new AC at my home, they added insulation in my attic and replaced the attic air ducts that were leaking air. The crew was professional and cleaned up during and after the job. I found them to be very honest and professional and they kept me informed along the way.

1st Choice Energy is exceptional in their quality of work and professionalism. They were the company that I used when I participated in the City of Austin Weatherization program . The communication with them, the scheduling, the respect of your home to the end of cleaning up was outstanding service. Highly recommend contacting them for your next service, they will not dissapoint, professional in every aspect. I will most definitely use their service in the future. Excellent company that takes care of you. BA Teague

The team at 1st Choice Energy is top notch! They were very thorough, responsive, and took the time to answer all my questions. I found them through the City of Austin’s Home Energy Savings Program. They helped weatherize my home with a new AC install, insulation, and duct work. And they even helped me finance everything and get rebates! They made the process smooth and easy! I can’t recommend them enough!

I went through the Home Energy Savings Program through Austin Energy, and 1st Choice Energy made the entire process smooth and stress-free. Matt helped walk me through the city rebate process step by step, and I was able to get rebates for my new AC install, which saved me a ton of money!
They also handled my HVAC replacement, added new insulation, and did new duct work all financed through Velocity credit union, which made the upgrades super affordable. The weatherization they did has already made a noticeable difference in my comfort and energy bills.
The customer service was top notch from start to finish. The technicians were professional, timely, and took the time to explain everything they were doing in clear terms.
If you're considering improving your home's energy efficiency, I can highly recommend 1st Choice Energy.