HVAC reviews in Austin, Texas

I reached out for dryer vent cleaning services as ours was completely inoperable. Jacob, our technician, was on time and very professional. He even called beforehand to let me know he was on his way which was nice. Jacob was incredibly thorough, he answered all of my questions, explained what he was doing and why, as well as made simple suggestions to help with future maintenance. Great, quick, same day service. Highly recommend! Thank you, Jacob!

My son have bad asthma the duct got so bad in my home I had to call someone. I call Allstar Air duct they came. Fast and cleaned all the duct in my home. They did a excellent job. The way my air duct looked better and now I swear it's like it's brand new. I thank God that came when they did. Because other places was so high and had wait list. This place is for you if you want the job did right.

Allstar Air Duct Cleaners did an outstanding job at our home in the Rob Roy area of West Lake Hills. Very professional, duct vent clean mold bacteria on the coils done properly, and great attention to detail. You can tell they’re experienced with higher end homes in this area. We’ll definitely use them again.

I live in Tarrytown, Austin, and used Allstar Air Duct Cleaning after noticing dust and mold and allergy issues. The technician was professional, respectful, and showed before and after results. Very happy with the service and would recommend them to anyone near West Lake Hills or central Austin need hvac air duct vent cleaning. Thank you so much guys

The team at AC Pros is fantastic! I work for a residential real estate company, and we had some last minute HVAC issues with our sellers that had to get resolved quickly. I was so impressed with everyone there on the team, as they quickly jumped in, moved stuff around that wasn't as time sensitive, and got the job done just in time for us to still close! Rachel and Noah in the office are so great to work with, and really work hard to get you answers and updates. Not to mention, they always have a pleasant and positive attitude, even when we felt stressed and rushed. They put us at ease. It is so nice to get text updates with a photo about your technician and their arrival time. Justin was great at getting everything in working order, also with a positive attitude. No matter how many times we had to call him out to the property, he was always there! Very reliable, and he does great work. I highly recommend the team at AC Pros to get the job done fast, quality work at a great price! THANK YOU!

Update: Doug came today to troubleshoot a shower fixture issue and presented two options, recommending the one that saved me the most money, which was great! He also had time to fix the issue while he was here. This is the second time I have used AC Pros and will use them again and recommend them when asked.

Ethan and Michael provided and installed the clip for my shower diverter valve and were professional, quick, and courteous. I would hire them again.

Our AC unit failed about a month ago, and after getting several bids, we decided to go with AC Pros. They've done jobs for us before, so we knew we could count on the quality of their work. They presented us with multiple options, and we ended up going with their top-end Goodman Invertor Unit. We could not be more pleased with the new system. So incredibly quiet and effective!

I have been using AC Pros for a few years now. The first time was on a recommendation from a neighbor when I was able to get a day-of appointment with Ryan B. to fix my HVAC who was great. Later on when I had another issue, Michael A. was very professional, informative, made me feel very comfortable and walked me through the repairs and options in ways I could easily understand it.

I have since gotten an annual maintenance plan that comes with water heater maintenance. Doug P. who serviced my water heater was amazing, and also was professional, informative, and patient. None of the technicians ever tried to upsell or take advantage of me. They would give me advice on maintenance, things to monitor and look out for between services as well as provide quotes on options for future service that I could look into and decide later on. I can't recommend them enough.

I've stayed loyal to AC Pros for many years now. The reason is really the great crew who have serviced both my HVAC and water heater. In every case, they diagnosed and explained the issues, giving me various options with their suggestions on which they or other homeowners have done. I never feel like I'm being upsold or taken advantage of, which is extremely important to me. This week (Jan 2026), Doug and Preston came to install a new water heater and they were on time, done within the time they estimated, and gave me information about scheduling maintenance. They were friendly and professional and can't recommend them enough.

I am so happy I found AC Pros Air Conditioning & Plumbing for my small business. The company was so professional and fast in their response. Ethan came out to give an estimate and was so helpful to answer all of my questions. He went above and beyond. He was very knowledgeable and took the time to explain the unit at my commercial space. I will be using this company for my home as well.

Mark was the most impressive AC tech who has ever come out to service our unit. He was professional, courteous, and highly informative. Mark gave our AC system a very thorough check and provided photographs of all current system reading so we will be able to see how the system changes over time. He has clearly been in the industry a long time as he was able to share both general and specific information on our 2 units (very new and VERY old) including telling us how to identify stress in each unit before it becomes a full blown problem. On top of all that, he replaced all the AC vents filters, a first for us and a clear benefit as we are too short to reach 2 of them without a ladder. ASK for MARK to be your technician, he is truly gold.

The team at AC Pros has been great! They scheduled my maintenance check for our new unit and were on top of everything! The customer service is outstanding. Ryan Birdsong was on time and very professional. Thank you!

We've used them for multiple commercial spaces that we have. Lisa is great to work with and communication is fantastic especially in an industry known for not even returning calls.

I cannot say enough about Mark and AC Pros. Mark has serviced my HVAC system several times. Personally, Mark is friendly, polite, respectful and a good communicator. Technically, he is thorough and knowledgeable. It is obvious through my interactions with him that he takes great pride in his work and feels a responsibility to the homeowner. I feel confident Mark and AC Pros will be there for me if I ever have an issue or just a question.

Recently, I had a leaky toilet and needed help right away. AC Pros came to my rescue; Douglas Peterson came and fixed the problem without any water damage. He is always professional, courteous and knows exactly what to do. I have used AC Pros for years, and I will always call them when I need help.

We've been a Gold Star member for the past two years, and the team at AC Pros has always treated us like valued customers. They are very responsive and honest, and go above and beyond to fix any problems that arise.

I am so glad that I was referred to AC Pros for my HVAC repairs. Ryan, Ethan, Preston and Lisa were all amazing to work with. They explained the issues, recommended repairs needed & why, and completed the work within a reasonable time frame. Thank you AC Pros!

I had my water heater yearly maintenance done this week. AC Pros offer maintenance packages and I feel good about my HVAC and Plumbing being in the best condition all the time. Doug, has been maintaining my water heater for years. He’s respectful, thorough, friendly and always ready to address your concerns without making you feel dumb for asking silly questions. Thank You Doug and Noah!

Doug was great! He helped us remove an old outdoor shower in the middle of a cold winter day. Would highly recommend them for all your plumbing and hvac needs. We also got our mini splits installed by them and they did a great job.

These folks have done multiple AC replacements and fixes over the five years we've lived in Austin. They've always been super prompt, responsive, transparent, and helpful. Basically always onsite within 24 hours, and able to install replacement units within a day or two of that. I expect we'll be calling them for many years to come!

I am a mobile boat mechanic and small business owner myself. When the 5yr old air conditioning system went out at my house, I knew I could eventually figure it out being that I work on marine air conditioning systems and all air conditioning systems operate on the same principals but being busy at work, I decided to let a company familiar with home AC systems handle it for me out of sheer time and convenience.

The tech who came out to my house told me that my system needed a new capacitor. My initial though was, "OK that seams reasonable, how much?" The reply was $417 and then he tried to give me some speal about it being a performance "Turbo Capacitor." Turbo is just the name of the model line of their preferred manufacturers capacitors. Aside from the name, there is absolutely nothing "turbo" about it. These are universal capacitors which is likely why they use them.

The owner of the company (Noah) contacted me after reading my initial review and asked me to revise it stating that it was an unfair review. We had a serious 2way discussion exchanging mobile service business models, parts markups, travel time, and labor time.

The conversation ended with me feeling not quite as bad as I initially did, but still extremely disappointed in this company.

A direct replacement capacitor for my particular ac unit is $15 when bought online. Their 5yr warranty universal capacitor is $417 installed (a 10 minute repair) You will have to be the judge on whether it is worth it or not.

They have an amazing process and service. From how quick they are to schedule appointments to how they communicate who will come to do the job. I've used them several times and so far was extremely satisfied!
Recently I had Michael Anderson fix my issue with the AC, and Doug Peterson for plumbing - both were knowledgeable, friendly and resolved all issues very quickly. Thank you both for a great service! Would definitely recommend!
Update from 2023: This year had Ryan Birdsong service my unit, and he was knowledgeable and friendly, so far I've been very impressed with all their technicians!