HVAC reviews in Austin, Texas

For more than 7 years, we've been loyal customers for our air conditioning, gas furnace, and plumbing needs. In this time, we've had our old A/C - furnace unit serviced, our water heater replaced, and some minor plumbing issues fixed. Our trust and respect for the services provided was solidified, but the real test came when our old A/C unit failed during an extreme heatwave. We were incredibly impressed with the quick response to our service request. From the polite receptionists who handled our frantic call, to our regular technician, Jay, who came to assess the situation, we felt reassured by their prompt response. Upon discovering we needed a new unit, a comfort specialist visited our home the same day to discuss our options. This specialist quickly secured the necessary A/C & furnace units, and kept us well informed throughout the process to ensure a swift installation. The installation team continued this excellent service by promptly and accurately installing our new A/C - furnace unit with utmost cleanliness. This experience demonstrated the qualities we've come to value as loyal customers. It showed us that the entire organization operates with a culture of trust, expertise, communication, dependability, and reliability. We highly recommend that anyone in need of furnace repairs or related services, check out this excellent service provider.

While I was away from Austin, my furnace stopped working. I was able to get someone out right away to check the unit. They tried a part to see if it would fix the problem, and when it didn’t, they explained that it would cost as much or more to repair than to replace. They installed a new furnace the very next day, and everything has been running smoothly since. This is actually the second time they have helped me out with an HVAC emergency like this at two different houses. Their pricing is fair and their service is always fast, so I highly recommend them for any HVAC work. I also want to mention that Todd was great to work with—very knowledgeable, professional, and friendly. I’ll definitely call them first for any future HVAC needs.

We used to have a 4 ton heat pump trying to handle heating and cooling for our whole 2 story house, but the upstairs was always too cold in winter and too hot in summer. When the old heat pump developed a big leak and was out of warranty, fixing it was going to cost a lot. So, instead of putting more money into that system, i decided to upgrade our hvac setup. We split the upstairs and downstairs into two zones and went with two brand new lennox systems. I called ComfortFlow Heating & Air Conditioning and a few others for estimates. Evan came out to give us a quote. he was very friendly and professional. After looking at all the offers, ComfortFlow's price was over $1,000 less than the next lowest, and we were getting better SEER rated equipment. Even better, after we decided to go with them, Evan let us know he found a way to save us almost $800 more by changing the setup a bit. That made the total $1,800 less than any other bid. Evan really went the extra mile. While we waited for the install, which was about three weeks, he arranged a free service check for our old unit and topped off the fluids to help us stay comfortable until the new system was in. Once install day came, everything went great and now our upstairs is warm and comfortable. We’re very happy with the new hvac system!

Technicians from ComfortFlow Heating & Air Conditioning, namely Jay and Evan, arrived to set up a heat pump and an additional unit in my attic recently. I was thoroughly impressed with Jay and Evan's work! Despite encountering a few initial hitches regarding the size of the attic access, they remained unruffled, assuring me that it was nothing to fret about, and they would resolve it - which they did. Their professionalism was exceptional and they were quite personable too! Investments like these are significant, and it's incredibly reassuring when you can rely on such competent individuals. I realized early on that Jay and Evan were reliable technicians! I have another heat pump scheduled for installation downstairs soon. I would definitely love to have Jay and Evan for the job again! Additionally, Todd arrived to carry out a professional cleaning of the ductwork. He performed superbly. He was extremely meticulous and systematic, delivering high-quality work! I highly commend the team from ComfortFlow Heating & Air Conditioning! A big thank you to the guys!

Evan did a fantastic job identifying a problem with our heat pump's cooling mode. ComfortFlow Heating & Air Conditioning provided a rapid, following-day response, showcasing their superior customer service. The technicians, including Evan, Todd, and Jay, were approachable and professional. They delivered top-notch work, answering all my inquiries and offering useful information. They were adaptable and worked diligently to rectify a condensation trap issue caused by the original installation company. We had a heat pump installed by them in Austin and are extremely satisfied with the outcome. They were friendly, skilled, punctual, and the job was done exceedingly well. Their pricing was outstanding, and they were reactive to my questions. I will keep using them for all our ac repair needs.

such a great company! the technicians evan and jay always take their time to explain what they find with the ac unit and really listen to what i need. they showed me how to keep my old air conditioner working well with regular maintenance. when i added a new room to my house in austin, comfortflow heating & air conditioning handled all the ac repair and installation work. they worked well with the architect and other workers, which helped make my open concept plan happen. the technicians also showed me how to use and set up my new smart thermostat. they are honest, friendly, and their prices are fair!

i had a great experience with comfortflow heating & air conditioning for my home’s hvac system. before, none of the techs who came out could figure out what was wrong with my air conditioner. but when todd arrived, he checked both outside and inside units, did a thorough diagnostic, and quickly found out the condenser was the problem. he explained everything clearly and gave me several options for repair or replacement, all at fair prices. once i chose the option that worked for me, todd made sure the installation happened that same day. he really went out of his way to help, especially since we have a newborn at home and needed the ac working fast in this texas heat. the price and service were both excellent, and the quality of his work was impressive. everything was clean when he finished—no mess left behind at all. i definitely recommend this company for any hvac repairs or new installations. the service is top-notch, super professional and friendly. it’s hard to find this level of care and attention these days. absolutely a 5-star experience!

I highly recommend this AC repair company. From the moment I called, Evan gave me a free estimate and explained everything I needed because our old air conditioning unit was over 20 years old. He let us know they would be installing a new condenser, cooling coil, humidifier, and doing some minor duct work. I actually learned a lot during the process. Jay and a helper arrived right on time for our appointment. They were professional, tidy, and made sure to clean up after the work was done. They also showed me how and when to change the filters, installed a new thermostat, and taught me how to use it. By the end of the day, everything was finished and we were enjoying the cool air. If anyone asks me about AC or furnace problems, I will definitely recommend this company. 5 stars!

The team at ComfortFlow Heating & Air Conditioning repaired my heater and did an excellent job. Everyone was friendly, helpful, and easy to talk to. They handled a tough situation when fixing the heating system in my older mobile home, where space was tight. Todd even built a new door to cover the unit, which looks great and fits the room perfectly. My heater works better now and my energy bills have gone down. I’m very satisfied with the service!

After years of dealing with our old a/c system, we finally decided to get it replaced with a new high efficiency air conditioning unit. evan was awesome at breaking down all our options and explaining every step of the process. his team was really friendly and professional the whole time, especially when it came to the installation. i was honestly impressed with how much they knew about ac repair and how quickly they worked. they managed to remove the old unit and get the new one running in just about a day and a half, which was great considering how hot it gets here in Austin. before leaving, they walked me through all the important features and details of the new system, making sure i understood how everything worked. they also made sure to leave the area spotless. i'm super happy with how everything turned out and would definitely recommend them to anyone needing ac repair or installation.

I had an AC repair company come out to my home in Austin to check out my air conditioner. The technician, Evan, diagnosed the problem and found that the capacitor wasn’t holding a full charge and recommended replacing it. He clearly explained the issue and followed up quickly with an email detailing the costs. Evan also checked both the thermostat and the units inside and outside. He gave the system a boost so it could run temporarily and explained that, while the capacitor might work for now, a new compressor might be needed soon. I appreciated that he was upfront about the pricing and only charged a reasonable trip fee for his visit. The service was fast and professional, and he made sure my AC was working before he left. I will definitely call them again for any future AC repairs!

I recently had my furnace repaired in Austin and couldn't be happier with the experience. From the moment I called, Jay and the team were very professional and knew exactly what they were doing. They carefully checked my furnace, explained what needed to be fixed, and answered all my questions with patience. The repair was done quickly and correctly, and they also gave me helpful advice on how to keep my furnace running smoothly and my home's air clean. I really appreciated their attention to detail and the tips for keeping my system in good shape. The customer service was excellent—everyone was friendly, showed up on time, and treated my home with respect. They made sure I was completely satisfied before they left. Now my furnace works perfectly, and the air in my house feels much better. I highly recommend their furnace repair services to anyone needing HVAC help in Austin.

Had my furnace repaired after it started leaking from the attic unit. I called ComfortFlow Heating & Air Conditioning for a second opinion, and jay came out several times to make sure everything was checked and fixed right. they took the time to go over the whole furnace, making sure there were no more issues. jay was very honest and didn't try to sell me anything extra. he explained that if the leak came back after all the repairs, we might have to look at replacing the whole system, but he wanted to be sure first. some important things I learned: first, it's smart to invest in the best furnace you can afford upfront, because it really saves money in the long run. second, a good installer is just as important as the unit itself. I learned this the hard way, but hopefully this helps someone else. later, when my downstairs furnace stopped working after many years, I called them again. jay diagnosed the problem quickly and gave me clear options for repair or replacement. he gave me a few quotes for different brands and explained the pros and cons of each, but never pushed me toward any specific one. the installers arrived on time, worked carefully, and cleaned up everything when they finished. they even anchored my older outdoor unit, which wasn't part of the job—just great customer service. the prices were fair and I could tell they really care about their customers. they even offer a 10-year written labor warranty if you get regular service, which is a big plus. I highly recommend them for any furnace repair or hvac work—it's hard to find honest and reliable people like this.

Our heater stopped working at the worst possible time—almost midnight. Normally, this would be a real headache, especially since it was the weekend and cold outside. But with ComfortFlow Heating & Air Conditioning available 24/7, we didn’t have to worry. We reached out after getting home late from the hospital, and in less than 30 minutes, we already had our heater repair scheduled for early the next morning. They let us know the time frame and which technician would be coming. Our technician, Todd, messaged us to say he’d call when he was on his way. He let us know when he was about ten minutes from our place in Austin and arrived even before the earliest part of our appointment window. Todd got right to work and quickly figured out a tricky problem with our heater. As someone who used to work in HVAC, I was very impressed with his knowledge and how he kept us updated every step of the way. The heater repair was finished fast, with no pushy sales or extra charges. We keep coming back to ComfortFlow Heating & Air Conditioning because they give great, honest service and really know what they’re doing. If you ever need heater repair you can trust, give them a call—they go above and beyond every time!

I've been a customer of ComfortFlow Heating & Air Conditioning for several years now. Their team, including Evan, Jay, and Todd, are always polite and punctual. Initially, they did a great job repairing my old furnace and air conditioner. When the time came for replacements, the services were offered at a fair price and executed professionally. This morning, I found myself without hot water. I immediately contacted them and discovered they also handle water heater installations. Within 20 minutes, they arrived at my Austin home and began their work. Furthermore, their office staff are professional and amiable. I wouldn't hesitate to recommend their furnace repair and related services to anyone.

I had a fantastic experience with my AC repair! When my air conditioning unit started giving me error codes and wouldn't cool my home, I didn't know who to call at first. After some searching, I found a great team in Austin. I had gone several days without cool air because another company couldn't figure out the problem, but then I spoke with Todd, who was super helpful and always friendly on the phone. I was worried because I had to leave town soon and didn't want my family stuck in the heat, but Todd worked hard to fit me in for a quick repair. Jay, the technician, was also wonderful—very knowledgeable about AC systems, fixed everything fast, and even made me laugh while he worked. I highly recommend this team for AC repair—definitely a 10 out of 10!

My parents’ HVAC system was very old and had a big leak. With Austin’s hot weather, their home got super humid and uncomfortable during the day. I reached out to ComfortFlow Heating & Air Conditioning, and getting in touch with them was easy. When I explained our situation, Jay was really understanding and showed a lot of care for our emergency. I appreciated how quickly he responded and that they could come out the next day. They arrived ready for the big job, brought everything needed, and paid attention to every detail. Jay even stayed late to make sure the AC and heating system was installed correctly and that everything worked perfectly. He also explained what was going on during every step of the process, which made us feel confident about the work. After this great experience, I will definitely call them again for any HVAC needs and highly recommend their service to anyone in Austin.

After dealing with a failing AC system and damaged ductwork in my crawlspace, I realized I needed a brand new air conditioning setup, this time installed in the attic. I reached out to several AC repair companies in Austin, but most of them disappeared after giving me a quote, probably because the job was a bit complicated. Thankfully, Todd from the team came through and designed a perfect solution that fit my home and needs. Todd and the whole crew were extremely professional, patient, and paid attention to every detail from start to finish. They were even excited to see the new system working, and you could tell they really cared about the quality of their work. Living in Austin, having reliable AC is a must, and I appreciated how responsive and thorough they were during the entire installation. Even though another local company gave me a quote, the price was almost the same, but the service here was miles better. Overall, I’m extremely satisfied with my experience and would recommend this AC repair company to anyone in Austin who needs help with their air conditioning.

This year, I had several heater problems at both my office and home, including a few furnace breakdowns and the removal of an old gas furnace and a minisplit system. Evan, Jay, Todd, and the whole team were excellent throughout the process. Even when we had some challenging spaces to work in or concerns about costs, they handled everything professionally and with care. The team always provided quick responses and made sure to prioritize us whenever we lost heat, which was a relief, especially in the Texas heat. They gave me a fair price on all the repairs and replacements, and their customer service was top-notch. I really appreciate their honesty and dedication to doing quality work.

I recently had my AC repaired by ComfortFlow Heating & Air Conditioning and the experience was excellent. Evan was very friendly, knowledgeable, and explained everything I needed for my system in detail. The staff in the office were also helpful and professional. Evan gave me a clear and fair quote for the repair. I highly recommend this company for anyone needing AC repair. When it was time for the installation, Todd and Jay were the technicians who came out. They were professional, polite, and made sure to explain each step while they installed the new condenser, thermostat, and evaporator coil. They really took the time to make sure I understood what was happening, and even found a way to save me a lot of money by not needing to install a new line set. Everyone I worked with showed real care for my needs and provided top-notch service at a good price. This was the best experience I’ve had with AC repair and I will definitely use them again in the future. Highly recommended!

Evan really helped us out with our furnace repair! We had another company work on our furnace for several days, but they couldn’t fix it and said we needed a whole new unit. After waiting a long time without heat, we called Evan. He showed up the same day and had our heat back on in just a couple of hours. The other company said replacement parts weren’t available for our furnace, but Evan was able to find the right part quickly and got everything working. He was professional, fast, and we could tell he was honest. We’re very happy with the service and highly recommend them for furnace repairs!