HVAC reviews in Austin, Texas
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lucas first came out to our home in austin for our annual ac maintenance. we’d noticed our electric bill was higher than usual, and our air conditioning was running all the time but still not keeping the house cool, even at night. we thought there might be a problem with the ac system. we’ve had a few different companies check it over the years, but lucas was the first technician who really seemed to know what he was doing. he explained what could help our ac run better and gave us clear estimates. the scheduling process took a little bit of time, but i was probably just eager to get the house comfortable again, especially since it gets so hot in texas. they got us on the schedule, and kai and his helper came out to handle the ductwork in the attic. they explained every step and finished the job quickly. then clarence and his assistant replaced the condenser, and they did a solid job too. after the new ac was installed, we noticed some rooms were colder than others. clarence and his helper came back to balance the airflow and made sure the whole house cooled evenly. he explained everything clearly and did this work at no extra charge under our warranty. overall, the team did a fantastic job, and i’ll keep using their ac repair services in the future.
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I recently reached out to get my old furnace replaced, since it had been running for about 15 years. Clarence helped me find a newer, more efficient model and was able to install it the very next business day after it arrived. The removal of my old unit and the installation of the new furnace were done very carefully and professionally. Everything was completed right on time and within the budget we discussed. Clarence kept in touch with me throughout the process, always answering my calls and emails quickly. I was so happy with the service that I’m now planning to have him install a mini-split system for extra comfort in my porch here in Austin.
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from the first time we reached out for a proposal to the day our new furnace was fully installed, everyone we interacted with was friendly, professional, and polite. our comfort specialist, kai, did a great job answering all our furnace repair questions and making us feel comfortable with the process. the installation technician, lucas, was outstanding—he kept us informed every step of the way and made sure everything went smoothly. we really felt like we were in good hands and now our home in austin is warm and comfortable. the whole job was finished on time with no issues. if you need a furnace repair or replacement, i highly recommend reaching out to this team!
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We recently completed a 6-month renovation of our house in Austin, and I have to say, the AC repair and installation team was truly a lifesaver throughout the whole project. They put in a ducted Mitsubishi mini split AC system in our unique 1930s home, and the results were outstanding. Even with the recent heat wave here in Texas, this new AC system outperformed the central air in our other, newer house. The installation crew was very professional and always listened to our specific requests, making sure everything was done right. Special thanks to Lucas for his great work and attention to detail. We also needed some repairs on our hot water baseboard heating system. Clarence came by, quickly found the damaged valves, and fixed everything efficiently and professionally. He stayed after the repair to test the system and made sure it was running perfectly, which gave us peace of mind. On top of that, we had several plumbing jobs that needed to be done. Kai managed all of them, and his expertise really showed. He took the time to explain each step and made the whole process easy to understand. He was always friendly, professional, and very knowledgeable. Renovating this older home could have been really stressful, but having this team handle our AC repair and related projects made everything go smoothly. We're grateful for their support and highly recommend them for any air conditioning and heating work, especially in the Austin heat!
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From the moment I reached out for help with our heater, I felt confident I was in good hands. With Austin’s hot summers and our old, worn-out heater struggling to keep up, we knew it was time for a complete upgrade. During the estimate, Lucas was upfront about all our choices and didn’t try to upsell us on things we didn’t need. He patiently answered every question and explained what would be best for our home. On installation day, Lucas and his team arrived right on schedule and worked efficiently. Lucas also took the time to show us how to adjust our system for better comfort and energy savings throughout the year. We decided to spend a little more for a modern thermostat, which has been a great addition. Now, we can change the temperature from our phones, making it super convenient. Since the new heater was put in, our home has been comfortable, and we’ve already noticed lower energy bills. I definitely recommend this company for anyone in Austin needing heater repair or replacement—they really care about doing the job right!
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Recommend everyone house very professional.
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Huge improvement in our home's cooling after they cleaned the ducts.
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The team was on time, courteous, and extremely efficient.
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The improvement in air quality was immediate. My family can really tell the difference.
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This is the kind of service that builds long-term customers.
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Friendly, professional, and left the house spotless after servicing the ducts.
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Albert was on time, efficient and pleasant to work with
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Timely and efficient – I’ll be using them again for all AC maintenance.
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Professional team with great results. My entire home feels fresher and more comfortable.
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The technicians were respectful and wore shoe covers—small details matter!
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I had my vents "cleaned" yesterday. The technician arrived, hooked up a shop vac, tried to sell me additional services, and was done in 45 minutes or so. I have 2 A/C units, and I specifically asked if they cleaned each vent. The answer is clearly no because they looked inside of one air return, but did not look at or even clean anything. The pics he showed me were cell phone pics from the outside of my unit. This seems like a total scam to me. If you are cleaning air ducts, shouldn't you need to at the bare minimum seal off the air returns to get some pressure? What a waste of $600.
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The positive air ducts cleaning team arrived on time, were polite, and did an excellent job. Highly recommend their services!
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Very pleased with the service. The men were really kind and did a great job cleaning my ducts.
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I am very UNHAPPY with the svcs that I rec'd. They sent out a guy who has to go have a "conversation with leadership" when all I wanted was a duct cleaning. So he comes back to tell me that I "need to add a single dedicated duct from the unit to my son's room." This was supposedly a way to make the room cooler!! Well it WAS cooler but due to my lowering the thermostat temp down to 72°. So when I put it back to normal @76°, the room registers at 80° but the rest of the house is cool as a cucumber!! Makes me question "did they even do that $1000 job like the said they did?!!"
So I call them back out and they didn't show... they "said migrating to new system and my appt didn't come over with the rest of appts." Well likely storey...sounds like when ppl say they got a new phone and all their #s didn't transfer over!! So FADC can tell it to the next fool, because I'm NOT yall's fool!
So when "Chris" FINALLY shows up, he says I need dampers to close off the other vents!! So, MORE MONEY?!! Why the hail would I need that if you put in a single vent from the unit to my son's room?!!
I see that some ppl have had good experiences with this company, please don't be the UNLUCKY one like me and get the bad svc!! Costing me more money than if I'd just chosen a mainstream, REPUTABLE air duct svc company. Buyer beware, call these ppl at the expense of causing you & your family further uncomfortableness! Unfortunately, I don't have any photos...just take my word for it because I don't believe they put in the extra duct. Doesn't feel like it and I bet if I get someone else out here, I'll find out that they DID NOT do the work that I was charged for. -
They really care about their customers’ comfort. Fantastic service.
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On the phone they gave me an estimate of $99 for a dryer vent duct cleaning. Technician visited and quoted me for $900. Then said they would give me a discount and asked for $600. The technician said the issue was the "cap" and showed me a video of a clogged cap on the roof. I ended up going to home depot to buy the brush and did it myself for $30. The vent "cap" on my roof looked nothing like the video he showed me. They were taking me for a ride all along. Don't waste your time with these clowns.