HVAC reviews in Austin, Texas

i had a really good experience when my heater broke down. i called for help, and they sent clarence out the very next morning. clarence quickly figured out what was wrong with my furnace, found the part it needed, picked it up, and had it installed in no time. i’ve dealt with other heating repair companies before that took too long or tried to charge me for things i didn’t need, but this time it was fast and affordable. in texas, where you want your heater working right when you need it, it’s a relief to find a company that’s honest and gets the job done without any hassle. i’ll definitely call them again if i have any more heater problems.

I called in the morning because my AC was blowing warm air and spoke with the coordinator, who was very friendly. She scheduled me for an early appointment the next day and mentioned they might be able to come even sooner. Later that afternoon, I was pleasantly surprised to get a call letting me know a technician was available to come right over. Lucas, the technician, arrived quickly and was extremely professional, explaining all the possible issues with my HVAC system. After running diagnostics and checking the pressure, he discovered a Freon leak and said he could repair it right away. I was very happy with the outstanding customer service and Lucas’s knowledge.

Lucas was here for my regular heater maintenance and was incredibly friendly, prompt, and efficient. I appreciate your assistance this morning! After my condenser unit broke down, I decided to replace my entire heating system, considering that my furnace was more than 30 years old. I chose to make a complete switch to 410a. Kai and Clarence, the technicians handling the project, did an excellent job even on a very hot day and inside a sweltering house. They showed up exactly when they said they would and finished the entire project on the same day. A huge thank you goes out to them and the entire team for accommodating me that same week and preventing us from enduring any more days with temperatures exceeding 90 degrees in the house. I would definitely recommend their services for your heater repair needs!

When I was looking to repair my AC in Austin, I got an estimate from Clarence at Unified Heating & Air Conditioning. I had already talked to a couple of other places, so I was overloaded with information. Clarence suggested a heat pump instead of a regular AC unit. At first, I didn’t pay much attention since it seemed more expensive, but after some research and with his help, I realized that the heat pump and high-efficiency furnace were the best choice in the long run. With 0% financing, rebates, and incentives, I was able to get the new system installed without breaking the bank, and I still got to enjoy my planned vacation, which was a huge plus! The installation was on time and very tidy. Everything worked perfectly, except at first my new router and the smart thermostat wouldn’t connect. Clarence was very patient and helpful, working with customer service and trying different solutions until we got it fixed. The AC still worked during this time—I just couldn’t use the app on my phone to control it. What stood out the most was Clarence’s positive attitude and commitment to solving the problem. That’s when you really see the quality of service. They even covered the cost of extra hardware I needed and gave me credit for future service calls, without me even asking. Now, after using the system for a while, everything runs smoothly. I really like how the heat pump keeps things cool and dehumidified during those hot summer days. It took a little getting used to, but I always felt supported.

Unified Heating & Air Conditioning came out recently after a tree branch damaged my heat pump. Clarence checked it out and let me know it could be repaired instead of replaced. I also wanted a new thermostat since I wasn’t happy with my Nest. The appointment was scheduled for today, and the technician arrived right on time. In just about two hours, my heat pump was rebuilt and a new thermostat was installed. The final bill matched the original estimate exactly. Everyone I dealt with—from the friendly person who scheduled my appointment to Clarence and the other technician—was polite, knowledgeable, and efficient. My home is comfortable again, and I’ll definitely use their HVAC services in the future!

i'm really happy with the service, professionalism, and fair pricing from unified heating & air conditioning. my heater stopped working during a chilly day, so i called another company first, but their repair price seemed way too high. after talking with a few folks, everyone told me to call unified heating & air conditioning instead. lucas came out, gave me a much better deal—almost a thousand dollars less—and even offered a higher quality replacement part. the repair was finished fast, and lucas took time to clearly explain what was wrong and how he fixed it. everything went smoothly and i appreciate their honest approach.

a while back, i called after hearing about their work installing a bunch of new heaters in a big building. my heater at home had stopped working right, so i reached out to get it checked out. i'm not sure exactly how fast they got there, but the technician, lucas, put some sealant in my heater and added what it needed, and it worked great for years after that. recently, it wasn't heating quite as well, so i called again in the morning, and they were able to fit me in the same day. lucas came out and got my heater running like new, and now my house feels comfortable again. i'm happy with the service every time—quick response, fair pricing, and a friendly, knowledgeable tech. i would definitely recommend them for any heater repair needs.

excellent service and super friendly staff! here’s what happened: for a couple of years, we had a membership with another company, but their techs always said there was nothing wrong with our ac system. the fixes never lasted, and every summer we had the same issue—no cool air in this texas heat. we finally tried a different ac repair company, and that's when things changed. lucas came out, quickly found that our ac wasn’t wired right, and some wires weren't even connected to the thermostat. a few parts needed replacement too, but once that was done, our ac worked perfectly! now we have cool air all day and night, which is a relief in this hot weather. i highly recommend them for any ac repair needs!

lucas and kai came out to my house to look at my heater. lucas was the main technician and kai was learning on the job. both of them were really friendly, polite, and did their work in a professional way. lucas knew a lot about heaters and was very careful while checking everything. he found the issue quickly and got my heater working again in no time. my unit was put in by another company before, and i think they didn’t set it up right because the fan belt wasn’t adjusted well. lucas fixed the belt and made sure the heater was running better than ever, with stronger and warmer airflow. they also checked the thermostat and made sure the outdoor unit was working right too. lucas explained all the steps to me in simple language and answered every question i had. i called in my service request in the evening, and they came out the next day, which was fast. before they left, they checked the thermostat one more time and made sure everything was working great and safe. the person who called to set up my appointment was also very nice and helpful. i highly recommend this company for anyone who needs heater or hvac repair in texas.

i want to share how grateful i am for the outstanding furnace repair service from unified heating & air conditioning. lucas did an amazing job inspecting and repairing my furnace at my home in austin. the attention to detail was clear from start to finish. the team carefully checked the whole system, cleaned and sealed the vents, and replaced worn-out parts that were making my heating less effective. lucas also checked all the electrical connections and tested the furnace thoroughly before finishing the job. since the repair, my furnace has been running smoothly and my house feels much more comfortable. the difference in performance is noticeable, and i appreciate the dedication and skill shown during the repair. i highly recommend this company for anyone in austin needing reliable furnace repair and maintenance.

I've had help several times with my heater repairs, from fixing a mistake I made while installing a thermostat to getting a full cleaning of my heating system. The prices are always fair and the service is excellent. I recently moved and tried installing another thermostat using what I learned before, but still ran into problems. I sent an email early one morning, and about half an hour later, Clarence called me and walked me through the right settings. Now my heater works perfectly. Clarence is the best when it comes to heater repairs and really cares about helping people.

On two different occasions, my furnace stopped working completely. I called Unified Heating & Air Conditioning, and within two hours, Clarence arrived to check out the issue. In about an hour, he had it fixed and got everything running again using parts he already had. The prices were fair, and the technicians really know what they’re doing, which is why I’ll keep coming back. While he was here, Clarence also looked over the rest of my furnace equipment and gave me some helpful maintenance tips. Really appreciate the expert service!

After looking at several options for our heater repair and upgrade, it was clear from the beginning that this company was the best fit for us. From the first call, Lucas was very helpful and guided us through each step of the process. Clarence helped us understand the proposal, and Kai took care of the scheduling and permits with ease. The installation team was professional, friendly, and really knew their stuff. They respected our home and paid close attention to every detail. Our new heating system looks and works perfectly. The whole crew made sure we were happy with everything before finishing up. This company truly goes above and beyond, and our experience with them was fantastic!

I'm not a professional, but I was able to install three Ecobee thermostats at my main home. When I bought a new place in Austin, Unified Heating & Air Conditioning was chosen to do the heater inspection before I completed the purchase. They didn't try to upsell me on a new heater or talk me into repairs I didn't need. They checked out the system and let me know everything was running fine and no repairs were needed. I really appreciated their honesty. Later on, when I tried installing my new Ecobee thermostat myself, I accidentally left the breaker on and ended up blowing a fuse in the heater, which is in the crawlspace. I called first thing Monday morning and talked to Lucas, who told me they could handle both the fuse repair and the thermostat installation. Their techs came out early the next day and got everything fixed up, including installing the thermostat, in about 15 or 20 minutes. I definitely recommend Unified Heating & Air Conditioning for their reliable and honest heater repair service. I was able to let them into my house remotely and felt totally comfortable, knowing from my past experience that they're trustworthy. It's hard to find good heater repair service these days, but you can count on them for all your heating needs.

We have used this company for furnace repair services for several years. We had two problems with our heating system recently. The first was likely because I didn’t change the filters often enough, and the second was a rare issue where some wires got worn down. Both times, Clarence was our technician and he did a great job. He replaced a compressor under warranty the first time, and the second time he carefully diagnosed the problem and found a quick fix. Clarence is an excellent technician who always takes the time to explain things in a way that’s easy to understand.

Our family has used Unified Heating & Air Conditioning for years. They are always friendly, professional, and quick to respond. Every year, they do service checkups on our heater and hot water heater for a good price. One winter, our carbon monoxide detectors went off early in the morning. Clarence came out right away to check things out. We found out our heat exchanger was cracked, and it was a really cold day in Austin. There wasn’t a matching furnace in town, but the owner made arrangements to meet a supplier halfway to get the right part. Several crews came to help at our house, and the owner worked on the job too. They swapped out the old unit and had the new heater working in just a couple of hours. Thanks to them, we were able to stay comfortable at home instead of needing a hotel. The price was very fair. We always recommend their services and will keep counting on them for our heater repair needs!

I purchased a complete HVAC system a few years ago, and recently, when the temperatures in Austin dropped unexpectedly, my furnace stopped working overnight. I woke up to a cold house, so I called the company for help. I was really impressed that they called me back within an hour and managed to fit me into their busy schedule the same day. Even though they didn’t have the necessary replacement part with them during the first visit, they made sure to come back early the next morning to finish the job, just in time for my family gathering. Lucas, who handled the repair in the morning, was very professional and friendly, especially considering it was a holiday and most people would rather be at home with their families. He made sure everything was running smoothly before he left and let me know that they always do whatever it takes to support their customers who purchase systems from them. Kai and Clarence, who came out the night before, also did everything they could to help and were outstanding. I couldn’t recommend a better HVAC service in Austin. The team truly goes above and beyond for their customers.

I have used Unified Heating & Air Conditioning for years to handle heater repairs and routine maintenance at my home and other properties in Austin. The service has always been top-notch, and the prices are fair for the quality of work done. Recently, Lucas installed a new furnace and air conditioning system at my house. The installation was quick, tidy, and efficient. I am very pleased with how everything is working. Even though the cost was a bit higher than what some cheaper companies might charge, the warranty, quality, and service made it worth it. The heating system is highly rated and comes with a great warranty. I also appreciated that I never felt pressured to buy a more expensive or more efficient unit than I needed.

Clarence did a fantastic job installing our new furnace. The installation had a few unique challenges, but his experience with HVAC systems made everything go smoothly. We hoped to keep using our old thermostat to save some money, but he needed to come back and put in a new one. Even though he was already back at the shop, he returned quickly and was just as friendly as when he first arrived. He also made sure to explain how the new thermostat works and even offered to program it for us. It's not often you get customer service this good these days, so I wanted to share my positive experience with Unified Heating & Air Conditioning.

the team was quick, efficient, and really friendly. all the heater repair work was done just like they promised, with no surprise charges or hassle. it’s usually tough to get someone on the phone and actually have them show up when they say, but i never have that issue with this company. they always answer my call, set up my heater service fast, arrive when they say they will, and fix everything right the first time. kai has helped install a new boiler, water heater, and checked over my heating system a few times to make sure everything is working well. i keep coming back because they always do a great job and make it easy for me. highly recommend for heater repairs and service.

I can’t say enough good things about Unified Heating & Air Conditioning. Kai and Lucas were not just professional, tidy, and polite, but they also brought a friendly and positive attitude that made the heater repair process enjoyable for our whole family—even our dog liked having them around! They fixed our heating system quickly, getting everything working perfectly in just two days. The price was very fair (we got about 10 different quotes), the quality of work was excellent, and the whole experience was top-notch. Don’t waste time looking anywhere else for heater repair—this is definitely the team to call! We feel so lucky to have found them.