HVAC reviews in Austin, Texas

4.7 based on 6279 reviews Back to the listing
    1

    Worst company. They caused significant water damage after disloging a clog and seperating a pipeand not bothering to check that pipes were still connected. Completely unable to contact them.

    5

    Gary G (tech) just came by and did some warranty work since our fan wasn't kicking on. Very nice, helpful and explained why and what he was fixing, was in and out in a flash. Definitely recommend this company!

    5

    Had a great experience with Josh from AC specialists. Josh was very helpful and explained the issue in detai took all safety precautions of mask and shoe covers. He promptly flushed out the AC drain pipes which was causing our compressor to shut off. Will definitely recommend Josh and the company to all friends!

    5

    So glad to have heat today as temps plunged overnight. After an estimate from another company that seemed really high for blower motor replacement (and a strong suggestion that we should consider replacing the whole system) we called Air Conditioning Specialists on a friend's recommendation. Tech arrived at around 2 and we were back in heat for well under half what the other company was going to charge. Felt like we were dealt with very fairly.

    1

    This company is a rip off, and they don’t know what they’re doing! They came on a Sunday to fix both my units, so they said it would be an extra charge. After 3 hours, they added freon to one unit & charged me $1300 & said I needed a new motor on the other. Dean’s AC came the next day & said the unit didn’t need a new motor, but a fan instead. They fixed it for $300. I called AC Specialists to complain, but the manager said $1300 was a fair price. Beware!!

    1

    I never leave bad reviews but this is absolutely the WORST company I have ever dealt with. This is the 5th time in two months we have scheduled an appointment with them through American home shield to fix the same problem they couldn’t fix the first four times. Communication is horrible, the service is incompetent and the techs blame the previous ones for not fixing the problem right the first time. Oh, and when we missed the text that the tech needed the gate code, rather than calling, he bailed and said he couldn’t come back today. Shame on you, American Home Shield, for using such a substandard company!

    5

    Our first experience with this company came as a result of our failed air conditioning one hot July day. I called them and said we were new customers and even though they had many no a/c calls to handle they made it to us late in the morning that same day. They repaired our unit and have been servicing our equipment ever since. They do preventative maintenance and keep us apprised of any potential issues. The cost is comparable to other companies. The service personnel are knowledgeable and professional as well as neatly dressed and friendly.

    5

    This was the best service experience my wife and I have had in years!!! Yesterday our air conditioner in our home stopped cooling. I called the firm we had used previously - they explained our compressor was worn out and a complete new system was needed. There recommendation was a $21,000 replacement...

    I was a bit taken aback by the lack of explanation - so opted for a second opinion. I contacted Air Conditioning Specialists the next day. They were able to come out the same day - did a thorough inspection of our unit and determine it was merely a problem with a compressor part (the capacitor) repaired the issue that day and we immediately a working unit!

    The Sales Manager Dave - gave a thorough explanation of the problem and exactly what we need to do to maximize the life of our unit. We were so happy with the service we received we immediately signed up for their annual maintenance program.

    Our total bill for the service and signing up for the maintenance program was a bit under $300 - verses the previous bid of $21,000 from the first firm we contacted.

    We will be a client of Air Conditioning Specialists exclusively going forward.

    I would recommend Air Conditioning Specialists for anyone who is looking for honest answers - they are "the real deal"!!!

    Lee Rogers
    Towers of Town Lake
    Austin, Texas

    5

    My AC was not cooling. The person who took my call was very nice and professional. She got me an appointment in a few hours. The technician, Ronald fixed my AC. He was very professional and informative.
    Highly recommend this company.

    5

    Just had my heater checked out for our cooler weather. Nic was the service person. He was friendly, informative. This is the second time I have used them.
    I highly recommend Air Conditioning Specialist.

    5

    We have an older HVAC system in our home and we’ve used Redhome for multiple issues that have come up. Our technician, Elton, has been a great diagnostician with every curveball that our system has thrown at us. He’s timely, friendly, and is excellent at explaining what’s going on. He’s thorough and always able to provide us with information so we can make informed decisions. I’m always confident in any work we get done with Redhome and would recommend them to anyone!

    5

    We love Elton and his wife Anna! They explain things clearly, and with kindness. Our old AC system has broken down and he gives us options about how to fix it, gets it done quickly, and is great to work with. Would definitely recommend!

    5

    Wonderful, efficient, friendly…10/10 :) did a routine maintenance on our hvac. They were so helpful and easy. thanks Elton!

    5

    Elton did a great job of fixing my A/C unit. He easily identified the issue and resolved it promptly. Will definitely have him come back again for all my HVAC needs.

    5

    I called 16 places before I came across RedHome, and they showed up within 30 mins of me calling. My house was 90 degrees and it was 9pm, and they responded right away. Elton Stewart came and fixed everything I needed, and he even showed me some tips on proper maintenance. He went above and beyond, and I can’t thank him and this company enough!

    5

    Quick and proficient service! We were explained the problem with our HVAC thoroughly and showed the interior problem, and it was fixed next day! Great company and Elton is the best. Highly recommend!

    5

    Third time using Redhome for home ac/heating problems. They are always very responsive, knowledgeable, polite and genuinely seem to enjoy helping fix your problem. Thanks!

    5

    Our go-to guy! Professional, prompt, and just a great guy. We are so fortunate to have his help!

    5

    Elton is reliable, professional, trustworthy, on time and cares. He has always worked hard and made sure everything has been excellently completed. He has installed my ac, and helped with setting up my new kitchen faucet, as well as a myriad of other jobs. I keep going back because he’s the best!

    5

    Everyone was great ! The office was super nice and they sent Elton out to the properties I manage, who came out as fast as he could on a Friday night. Service was excellent and I would say was pretty normally priced. The fact that I was helped so quickly was the best but overall a great experience !

    5

    Elton is very kind and efficient. His knowledge is very much appreciated!! He has been out twice and solved our issues. He always answers our calls and comes out quickly. We will continue to use his company and will highly recommend him to anyone!