HVAC reviews in Austin, Texas

We bought our house knowing the furnace and AC system were old and would need attention soon. When the furnace finally started acting up, we contacted three different companies for quotes. Out of all of them, Jay was the only technician who actually ran tests to find out exactly what was wrong, instead of just telling us to replace everything because of its age. After checking things out, Jay explained his recommendations clearly, and he even offered to take the cost of the diagnosis off if we went ahead with a new furnace. He took extra time to explain our options and what would work best for our home. Jay also pointed out that our furnace wasn’t getting enough air because of the intake size—something the other companies missed. He explained that fixing this issue would help our new furnace run better and last longer. Jay also offered to rebalance our ductwork to help keep our upstairs and downstairs at a more even temperature, which has always been a problem for us. He communicated well about the timing and what to expect. On installation day, Jay noticed a small cosmetic dent on the new unit and let us know right away, offering a discount for it. The whole job took about two days, and Jay, along with Louis and Andres, worked carefully and paid attention to every detail. They kept everything clean and made sure not to bring dirt inside while working. After finishing, Jay walked us through all the work they did, including the duct rebalancing, and gave us helpful tips on managing our vents throughout the year. The team used quality equipment, caught issues other companies missed, and charged a fair price for their excellent work. We’re very happy with the service and would definitely recommend them to anyone needing furnace repair or HVAC help.

Our furnace stopped working just when we needed it most, so we started searching for a reliable and affordable repair. After checking with a few places and hearing good things from other homeowners, we contacted Climate Masters Heating & Air Conditioning. Todd helped us right from the start and gave us a great quote on the repair. He explained everything clearly and never pushed us to get services we didn’t need. After a couple of quick calls, we had a quote, our parts were ordered, and our repair was scheduled. The team showed up on time and finished fixing our furnace even faster than we expected. The whole process was smooth and professional. Now our home in Austin is warm and comfortable again, and we’re really grateful for the help.

our air conditioner needed an upgrade, so i decided to replace it with a new energy-efficient unit. after learning how important it is to have a professional handle the installation, i chose climate masters heating & air conditioning because of their experience. andres, the technician, explained everything in detail and gave helpful advice about the best system for our home. the installation crew was quick, polite, and made sure to clean up before leaving. the new ac has been running perfectly since they finished. they also upgraded our electrical panel to support the new system, and did an excellent job. i highly recommend them for anyone needing ac repair or installation—professional, knowledgeable, and always focused on customer satisfaction.

I have been using Climate Masters Heating & Air Conditioning for a few years and I’m very happy with their AC repair service. Every time they’ve come to fix or service my system, the job has been done well. Evan, who has come out for several appointments, is always friendly, knowledgeable, and helpful. I really trust his advice. Recently, I had a new AC unit installed, and both Evan and Andres worked hard through the heat to make sure everything was set up perfectly. They were professional, efficient, and you could tell they take pride in their work. There was also a new technician with them learning, and he’s definitely in good hands.

I hope I got his name right—Jay the tech was really professional. My wife noticed our heater making a loud squealing sound outside, which kept coming and going all night. I checked and thought the fan motor might have a bad bearing, so I called a repair company in Austin. I expected to wait a week like usual, but I was surprised when Jay showed up about three hours after I called. I told him about the noise, and he checked everything—from the capacitor to the Freon, and even cleaned the unit. He actually had the right parts with him, which was amazing! He replaced the fan motor and also checked the heater inside. Now my heater runs like it's brand new—everything works perfectly. Jay is a real professional and clearly cares about customers and his work. I would definitely recommend this service to anyone needing heater repairs done right. The price was also much better than what others have charged me before. I'm definitely signing up for their yearly maintenance plan.

we have had a wonderful experience with this company since we started using them for our regular hvac maintenance in austin. when it was time to replace our old hvac system, they gave us clear options and never made us feel rushed to decide. during the installation, andres and todd did excellent work and took the time to explain how the new equipment and thermostat work. we are very happy with our new hvac system, and the customer service throughout the whole process was outstanding. i would definitely recommend this company to anyone in need of hvac services!

I realized my AC wasn’t working on a Saturday morning here in Austin, and called for help. I left a message and got a quick call back. Even though they were busy, they said a technician would come by after finishing another job. Andres showed up that evening, got my AC running again, and recommended a full service and possibly replacing the thermostat since my system is pretty old. The office followed up on Monday, helped me schedule a service appointment for the next week, and also shared some quotes for a new AC unit. They were friendly, helpful, and professional throughout the process. Great job!

Our older heater had stopped working and we decided it was finally time to replace it. We chose a new Mitsubishi heat-pump mini-split system for better energy efficiency and to take advantage of the available rebates. We also added another mini-split heater in our master bedroom to keep things comfortable. I always like to compare at least three companies before making a decision, and Climate Masters Heating & Air Conditioning gave us a very fair quote along with helpful information about the Mitsubishi heaters. Evan came out to do the initial survey and provide the quote, guiding us through the options and answering all our questions. Todd handled the installation and set up the Wi-Fi controls for us. He was very knowledgeable about the Mitsubishi system and made sure the work area was clean both inside and outside our home. Todd also took the time to explain how to install mouse repellent bags in the outdoor units, which was very thoughtful. We are extremely pleased with the service we received and would recommend them to anyone needing heater repair or installation in Austin. The Mitsubishi units may not be the cheapest, but the quality is excellent and we are very satisfied with our new heating system.

I recently had Louis come out to take a look at our AC system because we were having trouble keeping two rooms over the garage cool. Louis took the time to check each room, inspected the ductwork in the attic, and even reviewed the original HVAC plans to figure out what was going on. He listened to all my questions and explained everything clearly, making sure I understood what changes could be made and how they would help. Even before getting a quote, I was really impressed with how professional and thorough Louis was. It’s not often you find someone who really wants to find the right solution and makes sure you’re informed every step of the way. Later, Louis and his team came back to split the two bedrooms into their own AC zone, since they weren’t getting enough cool air before. The work was done neatly and matched what we discussed. Now, each bedroom is controlled by a smart thermostat and extra sensor, so both rooms are much more comfortable, especially during the hot Texas summers. I definitely recommend their AC repair and zoning services!

Climate Masters Heating & Air Conditioning installed a new air conditioner and serviced our HVAC system for us. We were very impressed with their work. Jay clearly knows a lot about AC repair and made sure we got the best customer service. The installation was set up at a time that worked well for us. We got emails and texts confirming the appointment and updates when the team was on their way to our home in Austin. We also received email copies of the proposal and invoice. The price was very fair. The technicians were professional and made sure to clean up everything after they finished. Jay also helped register our new AC unit online and explained how to use all the features. We are so happy we chose this company and will definitely call them again for any AC needs.

i needed help with my heater, and after the first repair visit, i still couldn’t get it to turn on that night, even after trying the steps louis explained and checking the manual he left. i called for more help, and they came back the same day to fix the problem. the next day, my heater wouldn’t start again, but once more they responded quickly and got it all working. since then, my heater has run great with no issues. everyone was friendly and really helpful. sometimes things don’t go as planned, but i was very happy with how they handled everything and how fast they fixed my heater.

After searching for a long time to find the right company to install a mini split heat pump for our baby’s room, I was surprised at how complicated other companies made it sound. Many made it seem like this was an impossible job, which made me hesitate to move forward. Finally, I decided to reach out to Climate Masters Heating & Air Conditioning, mostly because I noticed their professional trucks and uniforms around the area. Todd came out to look at the project and immediately put my mind at ease. He explained everything clearly, didn’t seem worried about the job at all, and got us scheduled quickly. The installation team showed up on time, worked efficiently, and answered all my questions without making me feel bad for not knowing much about furnaces or AC systems. They finished the entire furnace and mini split installation in just one day, and the results have been fantastic. Our baby’s room is now comfortable, even during the hottest Texas days. I’m very happy with the service and will definitely call them for any future furnace repair or heating and cooling needs. Highly recommend!

as a property owner, i’ve dealt with my share of ac problems over the years. i was frustrated after hiring several different companies to repair my air conditioning, but the issues kept coming back. finally, i decided to look for a business with great reviews. louis was the technician who came out to help. he quickly found the real problem with my ac system and explained everything clearly, even sending me pictures and videos to show the repairs and how to keep things running smoothly. his work was fast and he made sure i understood how to use my system. i’m happy with the service and will definitely call them again for any ac repair needs.

I've been a customer for several years and working with this furnace repair team in Austin has been a great experience. The first time I reached out was when our heater suddenly stopped working right before the holidays. Even though it doesn't get super cold here in Texas, we still needed reliable heat for our family, especially with a newborn at home. When I called, everyone was friendly and really seemed to care about our situation. They scheduled an inspection quickly, and Jay came out to check our furnace. He ordered a new unit for us right away, and even offered to lend us space heaters so we could stay comfortable while we waited for the installation. A few days later, our new furnace was installed and everything worked perfectly. Thanks to their fast service, our family stayed warm and our holiday plans went smoothly. I highly recommend this company to anyone in Austin needing furnace repair or heating services.

louis and his team were very responsive, professional, and really knew what they were doing. we had some big problems with our heater, which kept getting airlocked and wasn’t working right. louis quickly figured out the issue and explained different options to us, depending on how much we wanted to update our heating system. after the initial repair, there was still a little uneven heating, but louis and his crew came back out right away and fixed everything. now our heater is running smoothly. these systems can be tricky, and we feel confident trusting them to handle our heater repairs. highly recommend for anyone needing heater service.

We recently had an unexpected problem with our heater right before a stretch of really warm Texas weather, and the team truly impressed us with their quick response. After I called, Evan and the crew arrived fast and got to work on installing our new heating system. They were professional, polite, and made sure everything was working perfectly before they left. The new heater not only fixed our immediate issue, but it also has great features and is much more energy efficient than our old one. I really appreciated how smoothly everything went, from the first phone call to the completed installation. I highly recommend this company to anyone in Texas looking for reliable and fast heater repair or installation. Their service was outstanding and I couldn’t be happier with the results.

we needed some heater repair work done at our house, and the whole process was really smooth. andres was very helpful, taking the time to explain different heater options without any pressure, and he answered all my questions patiently. the installation was handled by todd and evan, and i was really impressed with how professional and friendly they were. they finished the heater repair quickly and kept everything clean. overall, we were very pleased with the team and the care they took with our home.

climate masters heating & air conditioning truly goes the extra mile with their heater repair service. they installed a new heat pump for us, which needed special certification, and todd took the time to get everything done right. when they set up the heater, they made sure every part was working before leaving, even though it was already late in the evening. they were friendly and respectful, and left the place clean. the next morning, we had a quick question about the thermostat and they answered our call right away at 7am. customer service like this is hard to find. if you need heater repair or any hvac help, i highly recommend giving them a call. you won’t be disappointed.

I don’t usually write reviews, but I wanted to share my experience with our recent AC repair in Austin. Evan made sure everything with our new air conditioning system was done just right and that we were happy with the results. During the installation, Evan even took the time to fix the door to our utility room when it was accidentally damaged. He has come out a couple of times to help me figure out the new thermostat, since I wasn’t sure how to use it at first. He’s also planning to return and put in a better bracket for the AC filter, so it’s easier for us to change it in the future. We are really pleased with our new AC and the excellent service Evan provided. I highly recommend this company if you need AC repair or installation in Austin.

I had a fantastic experience working with Climate Masters Heating & Air Conditioning for my furnace repair. Their team was professional, detailed, and really knew what they were doing. After comparing several companies, I chose them because they were upfront, did a thorough inspection, and offered great prices. Jay made sure everything was handled properly, even when the county required extra steps, and Andres was always friendly and easy to work with. I highly recommend them for any furnace repair needs and will definitely tell my friends and family about the great service I received.

I recently had my AC repaired at home after dealing with some issues that another company couldn't fix. Louis from the team came out quickly and was very thorough in checking everything. He discovered that the problem was caused by the wrong thermostat being installed by the previous company. I really appreciated how fast and friendly the service was, and that they kept me updated every step of the way. Thanks to their quick response, my house is now cool and comfortable again, which is so important in this Texas heat. I’m very happy with their work and would definitely recommend them for AC repair!