HVAC reviews in Austin, Texas

Everyone at Blue Sky Heating & Air were professional and courteous. It was not economical to repair my AC unit and the initial tech was honest and provided me options to repair it as well as giving me information on options to replace the unit altogether. Blue Sky was able to come out and replace the entire unit the same week. Both techs that installed were extremely professional and took great pride in their work and even swept my garage when they were done with the project. I could tell there were no shortcuts taken through the whole process.

Joyce who handles the scheduling and billing was excellent at breaking down the information and also helped me understand my options with my insurance company provider. Joyce responded to my calls and text messages promptly. I could not have asked for better service.

Ultimately, the pricing was right and the lowest I have come across with any local AC company in Austin.

Blue Star gets an A+ !

Great company. Honest and professional! Gave us a great deal on our new HVAC system. Easy to work with. We have them service the system twice a year. Highly recommend them!

Our ac went out more than a week ago. Blue Sky was able to service our house quickly and they provided great service. From their admin team to the techs, everyone was great to work with and they helped throughout the entire process. We got a new unit and they provided a fair estimate. I definitely recommend them for any services they offer.

My engagement with BS/H&A was through American Home Shield.

First of all, Joyce & Karl who answer their phone (Customer Service) were always polite and helpful. Karl even took the time to help me understand the accent of the AHS rep. during one joint phone-conversation. I could not even make out one word the AHS rep was saying, even though she was speaking English.

Multiple interactions with Joyce & Karl were conducted in a professional and polite manner.

The repair/replacement was conducted within one day of receiving the part from AHS.

Regarding the assessment of the problem with the A/C ... the report given to AHS (by BS/H&A technician) referenced 'only' the AIR-HANDLER which was replaced. Hopefully that fixes the problem for the foreseeable future.

Harry

"I appreciate your attention to this matter and look forward to your confirmation that these or other measures will be implemented to protect."

They contacted our cellphone using information from the warranty company, so we decide give them a change and they provided a list of tasks they would perform for $65. When asked who they were from the soliciting text they said: "We work as a subcontractor for AHS, and the tune-up offer I sent you is outside them."

However, the person did not complete any of the services described. Instead, they charged only for sending someone to our house to inspect the AC and then attempted to upsell additional services.

The filter was not changed as promised, the AC was not cleaned, and the thermostat was not checked (I know this because he did not go inside of the house to check it).

In the end, they even tried to charge $300 more to replace the capacitor, despite the fact that my AC was replaced just three years ago.

I have been trying to contact support since Wednesday. In the first three calls, the attendant assured me that someone would get back to me, but I have yet to receive any follow-up. Now, when I try to call their support, my number appears to be blocked.

I don’t trust this company. They didn’t perform the service as described and still had the nerve to try to charge me for additional services.

Always fast, fair, and dependable. I’ve used them for several years and they demonstrate prompt professionalism every time. Highly recommended.

Our air conditioning failed late Saturday evening on the 17th of August 2024 when the temperature hovered near triple digits. Upon calling Blue Sky Heating and Air around 7 am on Monday morning they scheduled a technician call for that very morning. The technician arrived at 9 am and the problem was fixed well within the hour. We (and especially our dog) were very pleased to have a working AC again.

I greatly appreciated Blue Sky Heating and Air’s responsiveness. Their technician’s professionalism, courtesy and competence were outstanding. I highly recommend Blue Sky Heating and Air’s services and proven expertise in restoring malfunctioning AC units with speed and efficiency.

I have been working with Blue Sky Heating and Air since my home warranty assign my work to them in 2022. Having worked with couple of other companies before, I can confirm, they are simply the best HVAC company. I hope soon they include mini-splits as well.

Incredible to work with! Fast. Professional. Excellent service. Very communicative. Diagnosed the problem quickly and did high quality work.

Have been a client of Blue Sky for many years. They serviced my Austin home annually and now travel to Kyle to service my current home. Family owned and operated with honest and friendly technicians and excellent customer service and prices. Highly recommend!

Ok, so my ac down hard and I needed help now so I started checking reviews and Justin was highly recommended with five star reviews so I took a shot on him. Wow, I found my guy for amazing help, all the reviews were spot on. I could go on and on but won’t. Just know if you need a fantastic ac tech call Justin with blue sky. I will look nowhere else. This man is the best!!!

Very accommodating and worked well with my AHS Insurance Agency. They gave us a fair estimate and submitted options that were worthwhile to us. The technicians were very respectful and friendly. Well done! Bob

I’ve used Blue Sky for years for my HVAC maintenance. They’ve provided fair prices, and professional service. Once, they came in after another company wanted to replace my furnace. They blew out the wasp nest blocked in the hoses and had my heater running in no time!

The technicians were very polite and professional. They found the issue and fixed it very quickly. I was really impressed. They communicated what happened to me as well. I would definitely recommend this business to others. It’s hard to come by genuine, good customer service these days, but the folks who scheduled me and the technicians were all very professional, helpful, friendly and communicative. Thank yall for fixing our AC during these cold temps!

Blue Sky sent Ron to us the next day after our A/C went out. Ron was highly knowledgable, professional, and took great care of us. He fixed the issue and got our A/C back up and running. We were very impressed and will call Blue Sky for any further HVAC needs in the future.

The technician was great but the front and back office support are a complete nightmare. I do not recommend this company on any level even if you have to pay more, it’s well worth the hassle and the lack of professional support you’ll receive. Also, this is not the experience I received initially when my unit was installed…the lack of service has degraded over the years to an all time low. So many other companies to go with like Starnd Brothers or Salt. A+++ in comparison

Blue Sky came to tune up my HVAC as part of a deal with American Home Shield to cover part of the service. They were communicative, scheduled me within the week the request was put in, and the tech arrived on time. Ray (technician) was lovely, patient, and did everything on the list I received for a tune up. He took good care of my HVAC and walked me through all of the steps he was taking.

We recently had a new HVAC system installed with them. They did a fantastic job and for a fair price. I have had them perform work for us on other properties and they were prompt, and honest. I will be working with them again for any future AC issues.

Love them! I have used them for a few years and they’ve been so awesome. Quick to respond, they send someone out pretty fast (next day) and they’re always so nice!
I recommended them to my mom and she loves them too. Good solid company with nice people; thank you!

The team at Blue Sky provided incredible service when we faced an emergency and needed to upgrade our HVAC system in the peak of summer. They were very responsive even late into the evenings and always had technicians available as soon as the next day. They provided competitive pricing on new HVAC units and were also able to order and complete installation in just a few days. I would highly recommend their services!

I had a very disappointing experience with Blue Sky Heating and Air. They diagnosed issues with both of my AC units and immediately pushed high-cost replacements instead of offering reasonable repair options.
• They billed me $69 for a “tune-up” that was never actually performed. Their own report only shows basic inspection items (thermostat, refrigerant levels, electrical checks, etc.) and a quick coil rinse. A true tune-up should include full cleaning, drain clearing, and maintenance tasks, which were not done.
• Their blower motor replacement quote came in at $1,325 — far above typical market pricing in Austin. The justification of “OEM parts and freight fees” does not explain the inflated cost.
• They identified a coil leak but never provided a coil-only repair estimate. Instead, they quoted $4,525 for a full air handler replacement and $17,510 for replacing two entire systems. These prices are significantly inflated compared to other local HVAC companies.
• The overall approach felt more like a sales pitch to replace my entire system rather than addressing the actual issues.

I decided not to do business with this company and will be using other HVAC contractors in Austin who offer transparent and fair pricing. Homeowners should be aware of these practices and always get second opinions.