HVAC reviews in Austin, Texas

4.7 based on 6279 reviews Back to the listing
    1

    I scheduled these folks to give us a bid and shared what the job entailed prior to them visiting to give us a bid. After the visit, the told us they wouldn’t do the job and also wouldn’t provide a recommendation for another outfit who would. This is who Trane recommended directly from their corporate website.

    Huge waste of time and poor business practices.

    5

    Always a pleasure. Could not ask for a better representative of Blue Sky Heating and Air. Been with them through our home warranty and regular service. Folks, these are people you can trust.

    5

    Excellent service! First time user of BLUE SKY but if necessary would love to have them back in my home. This tech was efficient, explanatory (I like that), courteous and respectful of my home/property. I was please with the service in every way. Thank you,
    Ms. Lillian M. Respress

    1

    I cannot stress enough how utterly disastrous my experience with Blue Sky Heating and Air has been. In 2018, they were contracted to install a new HVAC furnace in my attic. The company was required by my home insurance to pull city permits for inspection to ensure the work was up to code – a standard procedure for safety. However, Blue Sky Heating and Air blatantly ignored this requirement and did not pull the necessary permits.

    To make matters worse, they sawed through a crucial roof support beam in my attic in order to squeeze in a furnace that was way too large for the space. They didn't bother measuring properly before ordering the unit, which led to this unsafe and reckless decision. The roof support beam is now compromised, and the entire structure is at risk of collapsing because they were too lazy to plan and follow safety protocols.

    I didn’t realize the full extent of the damage until the unit failed, and I had to replace the entire system. When the new HVAC technicians came in, they confirmed that my home would fail an inspection due to Blue Sky’s shoddy work. To fix the damage they caused would cost upwards of $2,000, which is on top of the $16,000 I’m already spending to replace the entire system because of their negligence.

    I reached out to Blue Sky to ask why they hadn’t pulled the permits, and the receptionist, Joyce, hung up on me twice. When I asked to speak with a supervisor or manager, I was refused and completely ignored. As if that wasn’t enough, I reported them to the Austin Code Department for not pulling the required permits. The code officer called me back almost immediately and informed me that, after my complaint, Blue Sky finally filed the permits – seven years after the installation! In 15 years of working for the city, the officer told me she had never encountered such a horrendous and irresponsible situation from a company.

    This company does not operate with integrity, safety, or professionalism. They cut corners at the expense of homeowners, and their work is simply not trustworthy. Do yourself a favor and avoid Blue Sky Heating and Air at all costs. If you care about your home, your safety, and your money, choose a reputable company like Strand Brothers or Radiant Plumbing. Don’t make the mistake I did.

    5

    I thought I had a major issue and the first company I called was fast and responsive but quoted me four options with the most expensive one costing well over $10k. Ray from Blue Sky came for a second opinion and gave me a thorough explanation of the “problem” and some free tips with a charge of only $39. I think the first company maybe was truthful in believing the work should be done but blue sky was honest in the severity and were focused on my pocketbook. I wish everyone I worked with was like Ray!

    5

    I've had two very positive experiences with Blue Sky. Scheduling the appointments were very easy and the technician, Ron, was able to stop by the next day to diagnose the issue. Ron was highly knowledgeable, professional, ran plenty of tests, talked me through the issues, and was ultimately able to fix the issue and get my A/C back up and running. The first experience I had with Blue Sky they completely replaced my Evaporator Coil and Secondary drip pan, which was over a year ago, and it's been running great! And I appreciate them giving me extra tips and guidance to maintain it and keep it running great. Thank you Ron, Tommy, Kwai, and Karl.

    5

    Best in the business!

    5

    Great staff! Jessyca was very helpful and very professional.

    5

    Receptionist was very professional and helpful and the techs were excellent would recommend for climate boss for all ac needs

    5

    Carlos did great again.

    5

    Every question and concern I had about the service was handled professional. The office staff and technicians were very thorough and customer service oriented to ensure I received exceptional service.

    5

    Will with Climate Boss came out and fixed our AC in less than 15 mins! He’s a God send. Thank you so much!

    4

    Great service for a good price. The team was on time and did a great job explaining what needed to be done to my unit. Would use again.

    5

    Carlos was very knowledgeable and offered great advice! Every time this company comes out it is a great easy experience!

    5

    Thanks to Nick for coming out today. He was punctual and courteous, taking the time to walk through each room and explain what he had done to get our air fixed!

    5

    Finally a solution to our A/C issues! The Climate Boss team was able to get us scheduled, assess the issue, and recommend repairs all within 24 hours from when our upstairs unit began failing.

    HIGHLY RECOMMEND!

    5

    We had a unit go down in this heat wave with small children who reside upstairs. The technician was at our home in 45 min and cooling the upstairs began within 2 hours of our call. I have found my one and only AC service company! These guys are awesome!!

    5

    Joseph is always so meticulous in his work and always catches problems before they happen! Has a great personality!! Prices are always reasonable!!

    5

    Willy came out and took super good care of us today. The turn around time from call to visit was super quick! He was so kind and patient and did a great job explaining what was happening, what he fixed and what we needed to do. I really appreciate having an A/C and heating company that I know I can rely on. Thanks guys!

    5

    I wish I could give Climate Boss Cooling and Heating 10 STARS! Our house is a new build and we have had issues since week one after closing. We have had to have our builder's a/c company come out NUMEROUS times with no real solution, just a shrug and a "it's just hot in Texas right now" excuse. After finally being done with the run around we contacted Climate Boss and they were able to get someone out the next day! Their tech's were professional, neat, knowledgeable, prompt, and most importantly, FIGURED OUT WHAT WAS WRONG WITH OUR SYSTEM (no more 87 degrees upstairs for us)!

    It's scary trusting a new business or using someone other than your builder's recommendations but I can not say enough about how happy we are with the service the entire Climate Boss team offered us! From the office staff, to the techs, to the follow up on our units, their customer service is the best in Central Texas.

    Thank you CLIMATE BOSS!!!

    5

    These guys are the greatest! Came same day. Even drove to San Marcos to get a specialty breaker to get our heater up and running. Brand new company in Buda. William and Ryan were kind, informative and knowledgeable. We were so impressed we scheduled twice yearly cleanings. Thank you, Climate Boss!!!