HVAC reviews in Austin, Texas

Martin Cisneros did such a great job both taking out and installing our new AC. He helped us get affordable pricing and also gave us all the information we needed about our new system. He is also very clean and very responsible. He also keeps very good track of the maintenance that is needed as well. Would definitely recommend this company to everyone who is looking for a new AC/Heating system, yearly maintenance, or repairs!

Martin and his Big Air staff were very timely and responsive. He showed up and gave good recommendations on future services to help with maintaining our AC at peak operation. He was clean in our home and took care of everything he worked on and around. We’ll be using them again in the future.

Martin and Lee are more than AC & Heating specialists. They were recommended to us to repair a hole in our ceiling and we couldn’t be happier with their work. They were able to come out within 24 hours of calling them and, when they came, they were both very polite, professional, & honest in their communication with me. The repair was done efficiently & we are so impressed with the quality of the work. You’d never know there was a hole in our ceiling! We highly recommend them & look forward to working with them again.

Very nice, the work was done quickly and minimaly invasive, and AC was back up and running before mid day

Mr. Cisneros came to our home and was able to fix an issue with our AC unit regarding airflow and maintenance. The prices are fair and the work is trustworthy. I would recommend him for anyone looking for someone who is in the market for a trustworthy Air-conditioning/heater Unit services. In short he provided high-quality work at a reasonable price with a great deal of knowledge.

Our AC needed a compressor replacement and Martin from Big Air Conditioning and Heating was the one to come to the rescue. He was professional, knowledgeable, and easy to communicate with. Martin kept us in the loop throughout the entire process via text and phone, ensuring we knew exactly what was happening at each step.

What impressed me most was how Martin helped us navigate the often confusing process of dealing with our Home Warranty company. His willingness to act as an advocate on our behalf was a breath of fresh air, reducing our stress and making the entire experience much smoother.

Going forward, Big Air Conditioning and Heating will be our go-to for any HVAC issues and for our annual maintenance checkups. I wholeheartedly recommend them to anyone in need of honest, professional, and high-quality HVAC service. Thanks to Martin and the team for their top-notch service!

Martin did a wonderful and great job him and his team.

Absolutely amazing service! Martin saved the day! He came out the same day during the brutal 105° Texas heat and got everything up and running. Fast, reliable, and incredibly helpful — we’re so grateful for his quick response and top-notch service!

Martin was fast, reasonably priced and did an amazing job. He was able to help me out in a tough situation with below freezing temperatures outside he managed to do a same day service call despite me calling late in the afternoon. He worked during the evening and got my heater on the same day and I was extremely grateful! Great company 10/10!

Martin is honest and super knowledgeable. He explains everything he may find very clearly. He did a great job on my HVAC system and fixed the actual issues without resorting to offering to install expensive parts or new systems as others did. I highly recommend him.

Great team! Martin and Lee are very professional and knowledgeable. They were very patient with me asking all sorts of questions about HVAC systems. I am very glad I have contracted their team for my AC maintenance.

Awesome professional service! My ac went out at the home that I rent. By early the next morning the whole AC unit was fixed and back up in running!! Would highly recommend this company to anyone, will for sure be use them in the future!

Martin with Big Air Conditioning & Heating did a great job relocating and cleaning the coils of the outdoor air compressor unit. He was very professional and responsive, discussed in detail the project so there was mutual understanding, provided an itemized quote for services, and executed the work promptly and correctly. He was also available to answer questions during the process. 5 stars for his work and would definitely use him again!

On a hot summer day, you can't be without A/C for much time. Martin and his team were quick to respond, diagnose the unit right the first time, and get our A/C blowing cold again. Will use their service again.

We are very pleased with the finished roof; the craftsmanship is superb and completed to a very high standard. Excellent communication throughout.

My house feels so much cleaner. I’ll definitely use them for future duct cleaning!

This was a great service provided for my new home. The guys came in and cleaned quickly and focused on keeping the house clean in the process.

The job was carried out in a very Professional way. Excellent team work and quality service ! I really appreciate their professional service and would highly recommend.

It’s like night and day after the service. The whole house is more comfortable.

They worked quietly and didn’t disrupt our day.

I highly recommend this company for having done an excellent cleaning job in my house. They are the best company that have ever worked at my residence for cleaning my air ducts.