HVAC reviews in Austin, Texas
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My heater went out on Christmas day. They came out and gave me a quote on Tuesday and said they could have it replaced Thursday or Friday. Very professional and the replacement went smoothly.
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I called Indoor Weather for my AC was being out, same day service and very reasonable prices, Danny came out to my business and fixed the problems with my AC. It was up and running in no time! Thank you so much indoor weather!!!! you are the PROS!
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Punctual. Very knowledgeable. Detailed explanation of any issues with comments on possible future problems/replacements. Very friendly. Great all around service.
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The guys were really great and kept me informed about all they were doing and how to maintenance out new AC and furnace. I would totally recommend them to anyone who is in the market for a new system.
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The "office" repeatedly had no clue what was going on. Times were never respected, no one ever accepted responsibility. One lady lied to me only to have her "boss" tell me something different.
No one in the office must talk to each other because everyone had a different story. One of the office personnel actually called me a liar to a conversation I had earlier in the day which was absolutely ridiculous and shameful on their part to suggest of a customer.
One person they hired who no longer works for the company actually showed up to my door without doing anything quoting me a price on a very expensive indoor coil last year.
One person who was supposed to be working onsite helping the main worker, Josh, who was awesome along with Gary Jr., busted his head partying in San Marcos at the river, per the own words of his coworkers, thus slowing down the work preventing same day resolution.
They are scared to tell the truth, understaffed, one might say under qualified staffed at that aside from the a fore mentioned and they blame it on "stuff happens".
Would never use again and am surprised they are still in business. -
I had these guys out to check my A/C for the summer. Not only did they check out my A/C, but they also noticed my insulation was mostly to blame for my high energy bills and gave me a fair quote to get it done. I will definitely use them again!!
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Quick, efficient, friendly. Called them on Sunday, Steve came first thing Monday morning, fixed it to the best he could without the part, and then came back Tuesday to finish the job. Highly recommend!
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AC started leaking in the middle of COVID19 lockdown. Was able to get an appointment for the following morning and repair was completed within a matter of hours. The repairman wore a mask, gloves, and maintained distance as much as possible through the entire process. Highly recommend!
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Bro, from the time I called IWP I knew I made the right call. I was met with a silky smooth, masculine voice on the phone that promptly sent a technician over to my house. The tech showed up dressed to the nines to offer his assistance. I told him my AC drain line was so clogged, it was like it hadn't eaten anything but cheese for week. He said, 'No Prob', and cleaned my lines like you wouldn't believe. I'm talking so crystal clear that I would have no problem putting my mouth on the line and drinking from it like a clear mountain stream. My experience was so great, I would consider breaking my AC on purpose just to go through this process again. Do yourself a favor and get the IWPs to come hook you up.
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They have taken care of us over the last years, fast reliable and professional. Steve is the best tech out there.
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Indoor Weather Pros is a great company to work with. They are always courteous, professional and get the job done quick. If you need air conditioning repair, I highly recommend these guys! Thanks for your help!
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Just had Steve, from Indoor Weather Professionals, do some work my AC unit. He was fantastic! He took great care in explaining my options for my aging unit. He was knowledgeable, courteous and extremely professional!
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Indoor Weather Professionals has serviced my home A/C unit for over 8 years, and I am always impressed by their level of professionalism. They are always quick to respond, and I know they will get the job done right.
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We were really in a bind with our AC not cooling properly. Indoor Weather came out the same day, recharged our coolant and were on their way in under an hour. Great service and super professional!
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Spring is here and of course our AC went out in the middle of the night. We called them on a recommendation from a friend in the morning and they came out right away and fixed our air conditioner. Best AC repair company in Austin in my honest opinion.
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My HVAC failed last week requiring replacement. I researched the currently available HVAC technology along with installation/maintance reviews of numerous local HVAC providers. I selected Indoor Weather Professionals to supply and install a new system. After hearing that my family had been without AC for 5 days, Josh & Javier (IWP) worked late into the night installing the new system to provide us cool relief. The IWP techs were meticulous in preforming a QUALITY installation, which is why I'm writing this review. They did great work at a fair and competitive price. I received follow-up calls from IWP to complete minor installation details. I'm very pleased with their work and thus have already recommended them to others. A+ !!
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Make sure you ask what the labor charge is before you approve the work. I had installed a new capacitor and inadvertently popped the main fuse panel. Technician shows up and resets the breaker panel switch. Everything seemed to be working. He told me I should replace the contactor, said it was getting old and the part was only about $3.50 and since he was already there and that I was being billed for a service call anyway. So, I said go ahead. He replaced the $3.50 part and the AC unit wasn't blowing inside, although it had been earlier. He checked the unit in the attic and replaced a 5 amp fuse...took him less than five minutes. I don't know what the "service call charge" is, but to replace the fuse was $149.00 and to replace the contactor was $329.00. Parts cost was less than $4.00 so the LABOR was $474.00!! Probably 15-20 min of work, total.
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We recently had both air conditioners replaced in our 12 year old 2 story home. We had several Air Conditioning companies provide us with bids to replace the units. While I was getting over the "sticker shock" a friend suggested Indoor Weather Professionals. Jeff, the person that came out to give us a quote, was so thorough and knowledgeable about the do's and don'ts about home Air Conditioning that we went with them. I have to say that I couldn't be more pleased! The installation crew arrived on time and were ready to go. They installed the new equipment and took the old away. They left the area clean and tidy. When the system was started up, the Technician walked us through the entire set up. He took the time to show us special features of the controls; some of which we would have never even thought of using. The control is a Wi-Fi based control which provides us many options. By the time the Technician left we were very comfortable with the controls. The humidity and temperature is controlled so much better than with our old unit and the utility bill is now lower. I would recommend Indoor Weather Professionals to anyone without reservation.
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Our AC went out in the middle of the night in June in Austin - ahhh!! But Indoor Weather was super prompt with getting someone out. Russell was our tech and he was friendly, helpful and the cost of the repair was very reasonable. Highly recommend them! Thanks for saving us from the heat!
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Called them because we had a leak in the AC. The pipes needed to be drained. After giving me the quote for it the Tech drained one pipe and said he will charge extra to drain the other one and wanted to charge extra service call (so two times the service call when he was already there fixing it....what a joke) plus extra for draining the other pipe that was the part of same AC. Unbelievable! When I called the office to check why I am being charged twice the person I spoke to was the same. Beyond disappointed!!! It’s not the first time I was getting the pipes drained so I know how much it costs. It’s just first time using this company because my usual tech was not available. Will never use them again and won’t recommend to anyone.
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Our engineering firm works often with the folks at IWP and we're glad we do. They are committed to serving not only homeowners through quality workmanship, but they also invest in Austin's lively community of builders, architects, and engineers. It's not every day you see mechanical contractors going above and beyond the status quo to be the best, but I have no hesitation saying that IWP does exactly that. If you're looking for an installation or a service call, look no further.