Plumbing reviews in Austin, Texas

Over the past few months, my mother needed help with several plumbing problems at her home in Austin, including clearing a clogged drain, taking out an old water filtration system, and installing a new faucet. Brett & Sons Plumbing LLC sent out a technician each time, always arriving on time and treating my mother with respect and professionalism. All the work was finished quickly, and they made sure to clean up and haul away any old plumbing parts. We were very pleased with the service. If you need a plumber, I highly recommend giving them a call.

I had a plumbing issue that felt small at first, but turned out to be a big deal. Right before a family gathering, I discovered a gas leak near my gas meter. After the gas company came out and shut everything off to fix the leak, my hot water heater wouldn’t turn back on. I tried calling several plumbers, but no one picked up since it was the afternoon before a holiday. Luckily, when I called one company, someone answered and listened to my problem. They quickly sent out two plumbers who showed up fast, were very respectful, and knew exactly what to do. They figured out that the igniter button on my water heater wasn’t working. Using some resourceful thinking, they borrowed an igniter button from my neighbor and got my hot water heater running just in time before my family arrived. It saved my holiday! Later, they ordered a replacement part and called me to schedule a convenient time to install it. That’s what I call real, old-fashioned service—quick response, smart solutions, and they made sure I was taken care of. I highly recommend this plumbing company for anyone needing reliable help, especially when you’re in a pinch in the Texas heat!

I've relied on this plumbing company for many years for all kinds of services, like general plumbing repairs, yearly backflow testing, and most recently, required gas line inspections. The office team always keeps appointments organized, and the plumbers who come out are dependable, tidy, respectful, and pay close attention to detail with every job. My family and I have several commercial properties, and we wouldn't trust anyone else with our plumbing needs. They always provide honest pricing, even during emergencies, and their rates are better than most other plumbers around. Their service and reliability are top-notch!

During a week of really hot weather, our water heater suddenly stopped working and left us without hot water. we tried to check the pilot light and reset everything ourselves, but nothing worked. after calling a few places and not getting any response, we finally got a call back from Brett & Sons Plumbing LLC. the person on the phone was super friendly and took the time to ask good questions to figure out what was wrong. they let us know a plumber could come out soon, and about an hour later, the technician called to say he’d be at our home in 20 minutes. he quickly figured out the issue, fixed it, and made sure everything was running smoothly again. he even took a few extra minutes to explain what happened and checked all the plumbing in the house to make sure there were no other problems. i’m really happy with the service and support we received. it’s easy to find someone to sell you plumbing parts, but it really matters when a company shows up when you need help the most.

i reached out to a local plumbing service when i needed help with a really clogged outdoor drain. after asking me a few questions about the problem, the plumber let me know i'd probably need a jetter to clear it out, which they didn't have at the time. instead of just coming out and charging me for a visit, they suggested another plumber who had the right equipment for the job. i really liked that they took the time to help me over the phone and saved me both time and money. because they were so honest and helpful, i'll definitely keep them in mind for any future plumbing work.

I’ve been calling on this plumbing company for many years, and they’ve always done a fantastic job. Over time, they’ve helped me with small pipe repairs and more involved projects. Most recently, they set up a new water shut-off box for the house, added a hose connector with an easy-access shut-off valve, and extended a water line to add a new outdoor spigot by the back gate. They also replaced an old faucet on the patio and converted our bathtub shower into a walk-in shower. Every time, the plumbers are courteous, work efficiently, and always clean up after themselves. They give clear quotes and stick to them, show up on time, and make sure everything is working just right before they leave. I highly recommend this team for any plumbing needs. It’s rare to find such a reliable, family-owned plumbing service these days!

we recently had a rough time with some stubborn plumbing problems at our house. after dealing with one company that charged us a few hundred dollars and still didn’t fix the issue, we were feeling pretty frustrated. that other place even tried to say it was a city issue, but the city said it wasn’t their responsibility. so we were left without working water and out some cash. then we called in these plumbers and were honestly in panic mode. even though it took a few days for anyone to come check the root clog, these folks came out the same day, acted super professional, and got the job done right away! some people might say the price was high, but after seeing the quality of work and how they explained everything, i thought it was worth it. they really took care of the problem the first time, and we are very thankful for that. we still have some more work that needs to be done, but we’re definitely going to use this team again. it was a relief to have the sewer line fixed and to work with such reliable plumbers. thanks so much for your help today!

A crew came out to my house and replaced a long section of water line running from my home all the way to the street. They showed up with all the right plumbing tools and equipment, and got straight to work digging a trench in my front yard. The plumbers were very professional and worked quickly and efficiently. I was impressed that they took great care with my lawn—after they finished putting in the new pipe and filling everything back in, you could barely tell the yard had been dug up at all. At first, finding out about the broken pipe and needing such a big repair made me really anxious, but the team was so friendly and clearly knew exactly what they were doing. They explained everything and made the whole process smooth and stress-free. Overall, it was an excellent experience, and I would highly recommend them for any plumbing needs.

I don’t usually leave reviews, but I was really impressed with the plumbing service we received. We had some major issues with our pipes and our on-demand water heater, which had stopped working during a recent storm in Austin. Even though the plumbers were getting a ton of calls, Alex took the time to look over our whole system, which honestly had never worked that well before. He suggested a better setup and figured out all the details for us, even though his schedule was packed. The team that came out to fix the pipes and install our new water heater was fantastic—professional, friendly, and really knew what they were doing. It’s hard to find plumbing companies that care this much about doing a great job. I’m happy to recommend them to anyone in Austin looking for quality plumbing work.

I had a fantastic experience working with this plumber in Austin! He arrived right on time, and everything about his appearance was professional, from his clean vehicle to the way he was dressed. What stood out most was his clear communication and how he handled the job with true professionalism. He’s reliable, knowledgeable, and clearly skilled in his trade. He brought all the right tools, was friendly and respectful of my home, and made sure to keep everything tidy throughout the job. It’s hard to find someone who follows through on their word these days, but he absolutely did—he showed up when he said he would, explained what needed to be done, and completed everything as promised. The quality of his plumbing work was top-notch. I’ve had some bad experiences in the past with other contractors during my home renovations—people who showed up late, didn’t have the right tools, left a mess, or didn’t treat my home with respect. That wasn’t the case here at all. This plumber was considerate, took care to keep things clean, and never cut corners. If you’re in Austin and looking for a dependable, professional plumber who truly cares about the quality of his work and your home, you won’t be disappointed. I’m really grateful for the excellent job he did!

When we had an unexpected plumbing emergency at our place in Austin, the team came through for us in a big way! From the very first phone call, they were helpful, professional, and polite. Our plumbing issue was pretty major, but the plumbers kept us updated throughout the whole process, explaining what needed to be done and why. It’s great to know there’s such a reliable plumbing service in Austin. I highly recommend them for any plumbing work, whether it’s a small leak or a big repair job!

I always feel uneasy when I need plumbing help since I don’t know much about pipes and repairs, and I’m sure I’m not alone. After checking reviews for about 10 plumbing services, I chose Brett & Sons Plumbing LLC. When a pipe burst in our home late at night and flooded the bedroom, I called right away. The team showed up fast and had the leak fixed in under an hour. My water was back on quickly, and the price was really reasonable. I’m grateful for their fast, professional service and plan to use them again for any plumbing issues. I highly recommend them for anyone in Austin needing reliable plumbing work!

i called Brett & Sons Plumbing LLC when my boiler started acting up and sending out black smoke. even though i was really stressed, they managed to send a plumber over to my place in Austin within the hour, which was a huge relief. the technician who came out was fantastic—super professional and really knew his plumbing stuff. he took his time cleaning everything up, walked me through every step, and made sure i understood how to keep this from happening again. i had a lot of questions, but he was patient and answered them all without making me feel rushed. if i ever need plumbing help again, i’ll definitely be using them.

we had a sewer backup in our basement here in austin, which can be a real headache in an older house with older pipes. i needed a plumber after regular hours, so i reached out for emergency service. the team called me back quickly and sent out two plumbers in under an hour. they got right to work, cleared out the tree roots from the sewer line, and had everything flowing smoothly again. both plumbers were friendly, professional, and took the time to explain what they were doing. i’m really happy with the fast and reliable plumbing service i received!

I can't say enough good things about this plumbing company! Their service is outstanding, and I am really happy with the work they did. Whenever I needed plumbing help in Austin, they showed up quickly, ready to fix any problem with skill and professionalism. The whole team really cares about making sure customers are satisfied. They work efficiently and are always friendly, making every visit a pleasant experience. I completely trust them with all my plumbing needs and wouldn't think of calling anyone else. If you need a reliable and knowledgeable plumber in Austin who truly cares about their customers, this is the company to call. I highly recommend them to anyone needing plumbing services—they are fantastic!

the plumber first came out to check my plumbing issue and explained a clear plan to fix it. a few days later, another plumber arrived right on time to handle the sewer line root removal. both were very friendly, professional, and really knew what they were doing. they answered all my questions and made sure i understood everything. another company tried to tell me i needed a full sewer line replacement that would cost a lot, but after the roots were cleared out, i was shown that my sewer line was still in good shape and just needed regular root maintenance. brett & sons plumbing llc made the whole process simple—they scheduled me quickly, sent appointment reminders by text, showed up on time, and got the job done as promised. the plumbers were so polite and trustworthy, i’d happily have them back again.

We had a plumbing emergency early one Saturday morning when our hot water heater started leaking badly and needed to be replaced right away. Since we were getting ready to leave for vacation that evening, we were worried about getting it fixed in time. With just one phone call to Brett & Sons Plumbing LLC, we got a quick response, and a plumber was sent to our home within a few hours. By the afternoon, everything was repaired, and we were able to leave for our trip with no worries. I highly recommend this company for any plumbing needs—fast, reliable, and professional service!

brett & sons plumbing llc replaced our old sewer line when we moved into our new house in austin. i'm really thankful because they also found a small problem in the pipes and fixed it right away. the plumbers did great work, the price was fair, and everything passed inspection easily. after the job, our yard looked just like before—no mess left behind. even my neighbor noticed how quickly and neatly the team finished the trench work. overall, it was a smooth experience and we appreciate the hard work.

We’ve been using a water softener and reverse osmosis system provided by Brett & Sons Plumbing LLC for a couple of years in Austin. Recently, we noticed a small leak in the reverse osmosis unit, which was fixed right away by one of their plumbers. While working on the repair, the plumber also checked our whole house water system and discovered a problem inside the softener unit. He did a great job diagnosing the issue, replacing the faulty part, and making sure everything was cleaned up afterward. Thanks to the plumber’s careful attention and quick response, a bigger plumbing problem was avoided. The service we’ve received over the years has always been reliable and professional. I definitely recommend their plumbing services to anyone in need.

I highly recommend Brett & Sons Plumbing LLC. They cleared out my blocked sewer line and used a camera to find the roots that were causing the trouble. They also discovered there was a cleanout hidden under my sidewalk in front of my house, which made it easier for roots to get into the pipes. The crew carefully dug under the sidewalk without disturbing the concrete, fixed the pipe, and moved the cleanout to the side where it can be used more easily in the future. They also repaired my home's water shut off valve and put in a new water pressure gauge. The work was excellent and the price was very fair. Other plumbers I called before didn't figure out the real issue and wanted to charge me much more without solving the actual problem of the cleanout’s location. If you need a reliable plumber in Austin, I definitely suggest giving them a call.

We found a leak under the toilet and noticed water collecting in the shower in one of our bathrooms. we called and got scheduled for the next business day, but before then, the other bathroom's toilet started clogging and that shower also had standing water. we called early in the morning and both bathrooms were fixed and working again within a couple of hours. the plumber who came out was very professional and polite, and also gave us clear follow-up instructions and tips to help prevent future problems. even though we needed emergency service this time, we felt like the price for the work was really fair. glad to have a reliable local plumber here in texas, and we’ll definitely reach out again for any other plumbing repairs or projects.