Plumbing reviews in Austin, Texas

After moving into our new home, we discovered both toilets had leaks. Brett & Sons Plumbing LLC sent out a couple of plumbers who were extremely friendly and professional. They took their time, made sure everything was fixed properly, and explained the plumbing issues and repairs to us in simple terms. We had a great experience and appreciate their attention to detail and customer service. If all their plumbers are this reliable and helpful, I highly recommend choosing them for any plumbing job. They definitely deserve more than a five-star rating!

it's always a bit stressful when you need big plumbing repairs at home, but the plumbers here really made the whole thing much easier for me. everyone on the crew was friendly and worked hard to get everything done right. i want to give a special mention to michael for being so patient and professional, especially since i was a bit worried and impatient at first. he really took the time to listen and made sure i felt comfortable with what was happening. when i had an unexpected issue with my toilet overflowing, i was able to get a plumber out quickly. the team showed up early in the morning and worked together to find and fix the problem. they started the excavation the next day and finished repairing the sewer line fast, so i wasn't left without water for long. i appreciated how they kept me updated and made sure everything was working before they left. living in texas means plumbing problems can be tough, especially with the heat, but it's good to know i have a two year warranty for peace of mind. overall, i'm very satisfied with the professional and caring service i received.

just had our water heater swapped out by a local plumbing crew. from start to finish, i was really happy with their professionalism and close attention to detail. big shout out to the team—sam, alex, and chris—who showed up on time, explained everything clearly, and handled a tricky problem without adding extra charges to the original estimate. i really liked that they wore protective gear and used drop cloths so our floors and carpets stayed spotless. chris also spotted a small leak on our backflow valve and offered to come back when he had the right parts. he did just that, fixed the valve, and put in new o-rings. before choosing a plumber, i got several quotes from different places, but even though they weren’t the cheapest, i picked them for their great reputation and quality work. they installed our last water heater too, and i’m glad they did this one. i’ll definitely call them again for any future plumbing needs.

I called Brett & Sons Plumbing LLC when our old water heater stopped working, and they quickly figured out it needed to be replaced. The plumber arrived on time, removed the old water heater, and installed a new one smoothly. The whole process was fast, and the workmanship was excellent. Later, I needed help with a tricky shower faucet cartridge that broke inside the faucet. The plumber did a great job carefully removing the stuck cartridge, installing a new one, and restoring water to the house quickly. The service was friendly, professional, and efficient both times. I highly recommend this team for any plumbing needs in Austin!

We recently called Brett & Sons Plumbing LLC after hearing great things from our neighbors in Austin. From the first phone call, the office staff was polite and made scheduling easy. Our plumber, , arrived right on time and did a fantastic job installing a new garbage disposal and replacing two outdoor hose bibs. The work was completed quickly and everything was explained clearly along the way. The whole experience was smooth and professional. We would definitely recommend them for any plumbing needs!

i called for help with my water heater, and someone answered right away, even though it was a saturday. they were able to come out to my house the same day to check things out and give me an estimate. the plumber installed my new water heater quickly and made sure everything was running smoothly. they also found a way to get the job done within my budget and made sure i was completely happy with the results. on top of that, they helped adjust my existing plumbing fixtures so everything worked perfectly with the new system. it was a great experience working with the team, and i would definitely recommend them for any hot water heater or plumbing needs.

Just before we closed on our new home in Austin, our grinder pump stopped working. We called the plumber, and they spent the whole day looking for the right replacement pump, making sure everything met local requirements, and fixing as much as possible right away. Thanks to their quick response and clear communication, we were able to move forward with our home purchase, knowing the plumbing would be taken care of promptly. Even during a busy holiday weekend, the plumber and their team worked hard to get everything up and running smoothly. Their professionalism, strong work ethic, and deep knowledge of plumbing systems really impressed us. If you have any plumbing or septic problems in Austin, I highly recommend giving them a call!

I had a fantastic experience with this plumbing company. From the moment I called, the staff was friendly and really knew what they were talking about. They quickly scheduled my appointment, which I appreciated. Chris arrived at my house right on time, dressed professionally, and made sure to wear shoe covers so he wouldn’t track any dirt inside. I needed a new water heater, and he explained all the benefits of going with a gas tankless model, including some good rebates. Chris even suggested I look into updating my air conditioning since my old unit isn’t very efficient, which makes sense in this Texas heat. He helped me get set up for both the water heater installation and the HVAC appointment, taking care of city permits and all the arrangements. The whole process was smooth and stress-free. I was really impressed with the level of service and attention to detail. I highly recommend this plumbing company if you want reliable and knowledgeable help.

If you’re looking for top-notch plumbing service for drain and sewer cleaning or repairs, this is the company to call. I had a persistent issue with the main pipe in my house, and after reaching out, the plumber quickly found the problem and fixed it efficiently, saving me both time and money compared to other companies I’ve tried before. The plumber was highly professional and really knew a lot about plumbing and sewer lines. They made sure to explain the issue in simple terms and walked me through everything they did so I felt comfortable with the work. I wouldn’t hesitate to recommend this plumbing company to anyone needing reliable and honest help with their pipes.

After my old water heater finally gave out, I started searching online for someone to help with a replacement. I spent some time learning about the latest water heater options, then decided to call Brett & Sons Plumbing LLC. The person who answered the phone was really helpful, listened closely to my situation, and quickly set up a home visit for the following day. The technician arrived right on schedule, confirmed the appointment, and took a good look at my plumbing. He clearly explained all of my choices for a new water heater, answered my questions, and was upfront about pricing. After we agreed on the details, the work started the very next morning. Throughout the entire process, the plumber was professional, friendly, and explained each step so I always knew what was going on. He made sure everything was tidy and never rushed through any part of the job. It was obvious he takes real pride in his work and aims for perfect results. Based on my experience, I can see why he gets such great reviews. He was polite, knowledgeable, and made the whole process smooth and stress-free. I highly recommend anyone needing water heater replacement, plumbing maintenance, or just some advice to reach out for reliable and skilled service. Five stars all the way!

After calling Brett & Sons Plumbing LLC about my main sewer line clog, I was reassured that their team could handle the problem. A skilled plumber arrived at my home in Austin and had everything fixed in just a few hours. The technician was not only knowledgeable about plumbing, but also very courteous when talking with my grandma and family. I picked this company after checking around and comparing prices and reviews with others in town. Their service was fast, honest, and professional. If you need plumbing work done right the first time, I highly recommend them to anyone in the area.

after some not-so-great experiences with other plumbers, i decided to give a local plumbing company in austin a try. our old water heater was leaking and definitely needed a replacement. one of the team members gave me great information about switching to a navien tankless water heater, explaining the benefits and what would work best for our home. while i was still on the phone, another plumber from the company stopped by the office and offered to come check out our situation right away, which was super fast—only about a 10 minute wait. they quickly scheduled the installation and when the plumber arrived, he was very professional and answered all my questions. he replaced all the copper pipes and gas lines, and the work was really neat and tidy. you can really see the quality in the job they did. i highly recommend this plumbing team if you need help with water heater repairs or replacements in austin!

The team provided fast, professional, and prompt plumbing service. Their prices were fair, and everyone I spoke with was friendly and respectful. From the moment I called the office, the staff made everything easy. One of their plumbers came out to check the leak, then another team member gave me a clear estimate. They quickly ordered the new hot water heater and installed it the next day. The plumber who did the installation worked efficiently and even cleaned up the area before leaving. He also shared helpful tips for keeping my new water heater in good shape. I highly recommend this plumbing crew for their excellent service and customer care. They did a great job diagnosing the problem and replacing my hot water heater.

We sent a message on a Sunday because we urgently needed a new water heater. The next day, a plumber from Brett & Sons Plumbing LLC arrived right on time and gave us an estimate, which also included some other plumbing work we needed done around the house. All the work was completed as scheduled the following day, and everything was handled very professionally and smoothly. Later, we called again when we needed a pressure regulator valve installed in a hurry. The plumber fit us into the schedule quickly, arrived as promised, and finished the job efficiently. He even took before-and-after pictures to show us the difference. When removing the covering from an outdoor faucet, he discovered a rusted pipe that started leaking right away—but he fixed it on the spot. The price was even $100 less than what another company had quoted us. We really appreciate how friendly and knowledgeable the plumber was each time. He even gave us plenty of business cards to share with friends and family. Recently, we had two drains that were badly clogged. Once again, the plumber took care of everything quickly and made sure our plumbing was working perfectly. We are always impressed by the level of service and would highly recommend them to anyone needing plumbing help in Austin!

Eddie was fast and informative in solving our kitchen faucet issue. He diagnosed hard water build up in our faucet and valves, replaced the valves and recommended faucets. I would work together again.

Eddie was really nice, professional, and attended to our plumbing needs efficiently.

Prompt and professional service. This was our second time using Rooter-man Plumbing and we have been satisfied with the service both times.

Eddie Pollack deserves a medal for his commitment. He completed a full diagnosis of our plumbing problem, going far beyond a general expectation of what a flood might be, and - in the process - doing some preventive maintenance.

He is also funny, kind and smart, which is always a plus

Jay was polite and professional. He arrived early (unheard of for a repair provider) and efficiently completed my service request.

Instal of reverse osmosis/demonization system: arrived on time, discussed design and installation, very cordial, done quickly, and great cleanup.

Eddie was OUTSTANDING!! Fast, efficient, and very personable. Couldn’t have asked for a better experience on a Sunday afternoon with a plumbing emergency. Thank you so much!