HVAC reviews in Cypress, Texas

Definitely recommend these guys! I found them on Thumbtack and they messaged me within 5 mins. They came & changed my air filter & educated me on some things pertaining to their yearly maintenance package that I am going to definitely going to purchase. I even told my brother about them so we can stick to one amazing company to handle our air system. Thanks again Diamond Aire!

As a first-time homeowner, I had no idea where to even start when it came to locating and changing my air filter. The team at Diamond Aire went above and beyond to help me out. They were patient, generous with their time, and incredibly kind while walking me through the process step by step.

What really stood out to me was how professional yet approachable they were. They didn’t make me feel embarrassed for not knowing something so basic — instead, they reassured me and made sure I understood everything clearly. Their customer service is top-notch, and you can tell they genuinely care about helping people.

I left the experience not only with a clean and properly functioning system but also with the peace of mind that I can take better care of my home moving forward. That kind of confidence is priceless as a new homeowner.

If you’re looking for a company that treats you with respect, takes the time to explain things, and delivers excellent service, I highly recommend Diamond Aire. I’ll definitely be calling them again for any future HVAC needs!

Aircon not cooling . Called 3 companies & after comparing the work that needed to be done to get it back in shape Diamond Aire has the best price . First time Josh came & stayed almost 2 hours checking the unit & didn’t even charge us.( OMG thank you).Three different options sent thru email , & I called Ben & he answered all my questions/concerns. Next day came in @ 0900 AM & before 1:00 pm we have a cool house . Price is awesome + 1 year free membership for equipment maintenance. All those times they are diagnosing/ repairing/ finishing the job they take pictures so they can show the problems & the repair that they did. THANK YOU Josh & company for doing such a GREAT JOB for a GREAT PRICE. We appreciate everything you’ve done ! VERY RECOMMENDABLE. More Power to DIAMOND AIRE !!!

Diamond Aire saved my life. My A/C went out last night and I contacted them. The next morning they reached out fast and helped me out on their off day for a great price. They were friendly, helpful and encouraging. I have law school midterms coming up and they helped out immediately because of my situation. I highly recommend using them for whatever needs you may need. The service was done fast as well and all of my questions were answered. Thank you so much for all of the help 🫶🏽

I had an outstanding experience with Diamond Aire! Brandon, the technician, was absolutely fantastic—professional, skilled, and incredibly thorough. They were also really flexible with the timing, which made everything so much easier. Brandon took the time to explain everything and ensured my system was running perfectly. I couldn’t be happier with the service—highly recommend them!

Recently hired American Comfort Experts to service my rental home. They were very easy to work with, communicated well, and were able to complete the job the next day after the initial diagnosis. Highly recommended!

A.C.E. was not our original, intended option for the task of upgrading our AC/heater system on an older house (built 2003) which we bought 3 years ago. But, and maybe I should just put it out there more definitively, “but God” led us to find 3 quotes, this company being accidentally (?) called when intending to call another one that was recommended to us by my wife’s employer that have lived in the area for decades! The office staff at A.C.E. seems capable of actual customer service, and Josh has a strong grip on everything going on with his company, which we have been impressed with from him, in-person, giving us the original quote, and graciously answering my many (too many?) questions. The 2 installers were very work-focused, but also capable of explaining what they were doing or needed access to, etc. Lastly, I was impressed with the fact that the company sent out an inspector, which after a long day it’s probably a good idea to have a fresh set of eyes analyzing the completed work to uncover any possible mistakes or deficiencies. Thank you, Ray & Edgar & Zachary! In the end, and only a day later, I have been comfortable setting the house temp to 70 instead of 72 with a belief this system is going to prove to run more efficiently as well as be more cost-effective (our daughters home from college will be trying to encourage “mom & dad” to run it even colder down at 67-ish but I don’t know about that yet. Financing options also seemed more agreeable to us than what the other 2 companies were offering. If you’re in the Greater Houston area, especially in the Cypress area from Katy to Tomball to Huntsville beyond where we live in Montgomery and you need service, give these guys a call. Highly recommended!

Called and got quick ,and great service. Back to feeling comfortable.wouldnt go with anyone else.

Zach was a wonderful technician. Kind, knowledgeable, professional. Highly recommend this company.

Antonio did a great job and took his time performing my HVAC service, which I value and appreciate. Antonio then provided a full summary and 3 different recommendations or things I should be conscious of in the future.

I will be requesting Antonio regarding my future HVAC service.

Thank you.

My A/C went out and was not working. I came home and it was later in the evening. I ended up doing google and Yelp review and saw they had awesome reviews. I ended up calling them and was told I’d have a tech to my home within a couple of hours. Within 2 hours a tech came out to my home he was very knowledgeable and very professional and gave superb customer service. He was able to diagnose the issue and then gave me the quote for the repair. The quote was honest and fair and I did not feel I was being taken advantage since we are having this heat wave. He then went over a maintenance plan to where I can have my system checked twice a year. I was really impressed with the professionalism and customer service. I also decided to sign up for this service for additional cost. I’m very glad I called ACE and look forward to using them in the future for my AC/Heating needs if needed.

American Comfort is always good for us at Fairfield Dance Co. James arrived early in the 2 hour window; Identified the problem; had the parts on his truck; and leaving us with cold air. Thank you for cold!

Could not be happier with the quoting, communication, installation, and follow-up process. When you invest in a large ticket item like a new Trane AC/Heating unit, you want to know absolutely that you made the correct choice. They explain everything; they work with you on pricing; and as for the installation, we cannot say enough about their expertise, focus, professionalism, cleanup afterwards, explanation in answer to questions. What´s more they seemed to enjoy what they were doing and the company for which they work. As you can tell, we would give them a 10 if we could!

I would to share my negative experience, and if I could give less than one star I would. I am in the process of trying to sell a property and the buyers contacted them as well. Small world. What ACE did was share my property’s history with the prospective buyer. I feel so violated as my property’s history belongs to me as I am the owner and it was disclosed without my permission. ACE shared openly with the prospective buyers what they had recommended to me. This is extremely unprofessional. They should have done an assessment without bias. Also, I have contracted this company before and they do not pick up after hours when they advertise that they do.

Zach arrived on time and began work immediately. He checked each of two attic units for proper operation and checked all condensate drains. Next he inspected and cleaned the exterior condenser units and monitored operating pressures. The technician then reported the capacitor for the large unit was defective and received approval from the owner and completed the work.

ODH

Zack came today right on time!
We discussed what he was going to do in detail and went to work.

When he finished he checked thermostats and said all look good
Oh, he also put in the filters we had purchased earlier in spring.

He also went over two things that were recommended. I told him we are unable to do
any other service but will check back after we are able to recover from the holidays
You all were great!
Thanks to the lady I spoke with this morning to get Zack out here in record time.

They were able to come out same day which was a blessing since air went out last night called. They were able to diagnose and fix the problem with 15 minutes. I signed up for the annual maintenance plan and would HIGHLY recommend this company

This company is so awesome! Customer service is the best! Technician was so friendly and super efficient! Answered all my questions with courtesy and expertise. I’m so glad I chose this company! Highly recommend!!!🫶🏼

Antonio Pruitt was personable and professional. We appreciated the work he did!

Wow! Such a great experience all around from ACE company. The 2 different techs that have been out to our home were kind, patient, honest, answered all of my questions, and were ready to educate and offer tips on how to improve our air conditioning/heater system. They take pictures of the things that need to be repaired to show to their customers, too. This is EXACTLY what I want when receiving service from any company. Thank you Nick and Jesus for the great customer service and helping us out!

Excellent service on an emergency call out. Technician (Antonio) was thorough and explained the situation. System was returned to service that day.