HVAC reviews in Cypress, Texas
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American Comfort Experts has consistently delivered exceptional service over the many years I have relied on them for heating and air conditioning needs in Katy, Texas. They are quick to respond, communicate clearly, and always follow through with dependable solutions. Their maintenance plans are priced fairly, offering strong value for the level of care and expertise provided.
The technicians are professional, polite, and efficient, with Zack standing out for his friendly demeanor and ability to complete work quickly without compromising quality. Every interaction with this company has reinforced their reliability and commitment to customer satisfaction, making them a trusted choice for long-term service and support. -
American Comfort Experts have always given us Great prompt service. Zach our technician was very friendly and professional. Such a Great Company to do business with. Thank you all for a job well done...Awesome!!
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Our Technician Nick was great. Friendly, professional, and prompt. Honest company that came out same day
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We have been SO pleased with service provided by American Comfort Experts. This company truly goes above and beyond. When home warranty companies have left us without cool air, American Comfort Experts was quick to fix the problem and did the job right. They're always honest, professional, and quick to get us on the schedule. Communication is excellent - the tech calls when he's on the way, and we even get a text with his picture so we know exactly who to expect.
We couldn't recommend them more! -
Zachary was so patient and lovely to work with. The price was fair and he explained everything that needed to happen with my ac and why. Will absolutely recommend ACE to anyone needing AC repair
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I received excellent service from technician Antonio Pruitt.I am an existing client and this was Antonio‘s first time servicing my home and I was delightfully pleased.He was on time, professional, informative and very helpful regarding the replacement of my air filters in addition to the annual maintenance. I’d recommend him to everyone and will request him specifically going forward if that’s permitted.
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James' professionalism and knowledge of split-unit systems were very impressive. I appreciated American Comfort Experts (ACE) for addressing our concern quickly and at a fair price. Based on this experience, we've decided to make ACE our go-to for future home projects.
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Truly best A/C service I ever received. Zach came in and diagnosed my problem and fixed it within minutes. He even helped my change my filter. Definitely going to use them again for all my future A/C needs.
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Zack was awesome! He is professional in every sense of the word. I would 100% recommend this company to anyone looking for top notch quality 🙌
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Technician came on a Saturday for our semi-annual checkup and found our water was leaking. We were leaving the following Monday for a week so needed this fixed ASAP. They came back on Sunday and replaced the water heater!!! Both technicians were extremely professional and worked efficiently to get the job done. I highly recommend this company.
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The company’s technicians are always professional and helpful. Love that the company has techs on call after hours. As a homeowner, issues can come up at any hour without warning so it’s reassuring knowing their service is there if needed. Recently, Antonio Pruitt helped diagnose the issue with our heater and was able to get the heater working on a Saturday evening ahead of a weekend freeze. This has allowed us to have heat in our home until the quote and part that is needed to repair the heater can be acquired on Monday morning. Antonio was friendly yet professional explaining everything to us.
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I meant to leave this review sooner, Edgar and Roberto truly did an excellent job. From the moment they arrived, they were punctual, professional, and ready to work.
They took the time to walk me through what they were doing and answered all of my questions without making me feel rushed. I really appreciated how organized and detail-oriented they were throughout the entire installation.
They were also very respectful of the property wearing protective coverings and making sure everything was clean before they left. The whole process felt smooth and stress-free. -
Excellent service, very friendly, professional and experienced technicians. Both Nick and Josh were recently out at our house and did a great job. I appreciate the company's use of technology to improve efficiency and the excellent post-service report that is provided. They were ultra-responsive when I expressed concern over a noise we heard after service, and they were right back out to address it. One of the best measures of a company is how they respond to a customer concern, ACE ranks at the top. Highly recommend...
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Felipe was very professional and explained what he was looking for and showed me what the issue was.
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Felipe came out on a Sunday to check out sudden issues with our AC. He diagnosed the issue for free and was thankfully able to replace our capacitor immediately!
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Felipe with Texas AC and Heating was very helpful, professional, and responsive to our AC unit not working. He came to our house ontime and provided great customer service.
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Felipe was very responsive and provided great customer service. He made a very late service call so we could sleep with air conditioning and not have to suffer. He explained the issues well and went above and beyond to make sure we were happy. Definitely recommend.
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Felipe is always on time, explain every single step of the work to me with some good humor in between. When outside is 90+ degrees and our AC broke, Felipe squeeze us in on his busy schedule and show up to get us going as promised, even that is after a long day of work and he is already really tired. We end up needed 2 new coils, again, Felipe show up with the team on-time and get it done quickly and professionally! He is not like others who will often sell you services which you not needed, in contrast, Filipe even throw in some extra work for free just to get our system working great again. He take pride of his work and will be sure be our go-to for AC needs in the future.
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Felipe has been helping us out with our AC system for the past few years. His company is the opposite of many other businesses that seem to employ more salespeople than technicians, and who only focus on maximizing your bill. He is a professional we could always rely on to solve our AC problems reliably, quickly and for a reasonable fee. For anyone who is not an expert in HVAC systems, it’s essential (especially in Houston) to have someone whose opinion and recommendations you can trust, and I’m happy to say Felipe has always been able to offer us options that fully addressed our needs, and, most importantly, to perform the required repairs (and recently - a new system installation) cost effectively and at a high quality level. Highly recommended!
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I called Felipe for an issue I had with my AC. He was responsive and on time. Most of all, he was very professional. Felipe took his time to explain what the issue was and how it would be fixed. But he didn’t stop there, he also told us what we should do to avoid future issues.
The entire experience was amazing. We will most definitely use him for any future needs. -
Felipe saved the day! Several other contractors told me it would take weeks to source the correct part and were grossly trying to overcharge for their services.
Felipe showed up to my house the same day as my issue, at 6pm, with the correct part, and had my ac unit back up and running.
Pricing was incredibly fair compared to competitors.
Customer for life.