Home Services reviews in Dallas, Texas

I request my yard to be cut high of course they cut low I ask 3 times and to edge yard .. they did not edge
I would not recommend this company . They do not respond to emails at all . They half cut yard leaving some portion of grass in cut .. only on time to get paid ..POOR lawn care

They don't seem to understand scheduling. Seems like it's a terrible burden to get them to tell you when they might show up beyond 7 am to 7 pm. Did not show first scheduled day. No call. Had to chase them down. I would recommend anyone else.

They are ok. They rarely show up when scheduled and sometimes lie about doing the service. I've had some incidents where the said they did a service, but did not. They never tell you when they are coming. I will most likely cancel their service.

This business is very poorly run. They did not leave my back gate as they found it (closed) when they finished their work and my dogs escaped. I fired them as a result in early fall. Near New Years, I was awakened by a crew in my yard. It was this company, and they charged me for this unauthorized service to boot.

Scheduled with them as a new customer. No show on date scheduled. They rescheduled for another day - again - NO SHOW. Not a good way to treat a NEW customer. Had to contact another lawn service. Don't waste your time.

Im not super particular about the way my yard looks. im just trying to keep it cut to avoid tickets. Best service to get the cutting done. They dont do it perfect,(sometimes there eill be patches of grass left where they didnt cut in my backyard. Not big but enough to notice. They meet my basic requirements for a reasonable price.

They are the worst company. They say you are on the schedule but no one ever shows up. They deny receiving emails until you send them copies, then continue to say you are on the schedule and no one shows up. The crews they hire are next to worthless. Do not give them your business.

Absolutely worst service. All year, they've never shown up on time. They are always at least a week late. With multiple calls to get them out, they are never apologetic and can never assure service. Only deserved 1 star bc they are the cheapest in town... and there is a reason why.

They sent a person over to put fertilizer down, they managed to get it in our raised garden. We have asked what exactly they used but they have not answered. Hopefully they have not poisoned us or caused the absolute destruction of our vegetable garden.

We hired these guys to cut our lawn but they never showed up. We called 5 days straight and they always promised someone was coming by on that day. After the fifth "we had to move you to tomorrow," we requested a refund. Why start a business that you can't handle or have the manpower to fulfill your contracts? Never Again

Would give zero stars if I could. DON'T WASTE YOUR TIME OR MONEY!! Buyer beware! The service is horrible and if you call to complain apparently they hang up the phone in your face! My yard was not edged at all, it wasn't even mowed properly, clippings weren't bagged or blown, my 4 year old could have mowed the yard better.

Never on time,does not show up for appt. The workers saw my dogs-locked up behind a 5ft fence and said he was afraid of dogs-I told him to they could not get out,but he would not enter-told the company send a real man, then decided to cancel them altogether. Would actually give them a zero except for Jonas-he was good.

Literally the worst. Different mowers every time so I have to explain to not cut my flower beds each time. As a way to not answer the phone, they change their phone number. When I do find a phone number, they don't answer. And they never show up when they are supposed to and even though I have explained repeatedly how to open the gate - they won't and just mow the front yard and charge me the full rate.

When I called, they promised everything and said the services would be done in 2 days. However, Fresh Lawn Dallas never mowed the lawn but still charged my credit card. I had to email them and they refunded the money. No mentioned of why it was that way. I would not recommend this company.

Worst lawn service in America!
Try setting an appointment, first they demand pre-payment, it's odd but I thought okay, hopefully they do a good job. But then they never show up. And then not the next day. If you call they say, oh you've been moved to the next day. But again they don't show up. And after a week of calling them, they finally show up. But they don't do everything they said they would do. So half our yard looks mowed but the hedges look like a wild bangee! Just don't bother with this company's

Like everyone else here I'd give them 0 stars if I could. I was a new customer and scheduled a day for them to come out. My wife waited the entire day for them to show up and they didn't. When we called the office Marion stated it was because the hedges were too tall, so the crew just LEFT?! They didn't contact anyone they just left, no mowing or anything. but then later in the conversation Marion stated they were having "mechanical issues". So which one is it Marion? I believe the real reason is it's just people not doing their job.

Don't be like me, don't waste your time with this unorganized company.

I wish I could give zero stars. They mowed once or twice and it was okay. Then they just stopped showing up. We would receive an email confirming that they were coming the next day but they would't show up. It was almost impossible to get a hold of anyone at the office. When we did, they'd say "the grass was overgrown" (it wasn't). We told them the grass was long because they didn't mow and they couldn't possibly know how long the grass was because they never showed up. Someone would promise to come out the next day and they wouldn't. This went on for two weeks before we just gave up and found a new service. Don't waste your time on this company.

(FRESH LAWN MOWING SERVICE OF ANY WHERE IS THE SAME COMPANY) Fraud!!!! This company is working with a lawn service LAWNSTARTER. They have many locations and the one locally is called Fresh Lawn Dallas. DO NOT GIVE THEM YOUR CREDIT CARD NUMBER!!! Please check your bank statements! We canceled their services but someone kept coming out and they kept charging us after I called and spoke to a young lady named Fallon. She sent me a recording of the call to show that I had not. By the recording she was right I had not. However, I had distinctly remembered the call and other parts of the call but it was not in the recording. Well lets just say that my profession has something to do with audio. The recording had been tampered with. I called the bank and had them block any future payments from this company. I sent her an email and requested again in writing for the service to be cancelled. Well, it just so happens that the next day my husband lost his debit card and we had to cancel it. Well, our security cameras detected someone doing something to our yard 2 days later. They didn't cut it. Then like normal my husband got a text from someone named Sergio asking how did the yard look. Then about 3 min later another text followed saying that they couldn't process our payment. This prompted us to look at our bank statement and they have been double hitting us. Now "Fallon" will not return our calls or emails. We will get our money back through our bank through filing fraud as well as with the police department. BEWARE!!! Once they have your credit card number and you block payment under one company name they charge you under another company name. I think I will call Steve Noviello at FOX 4 on this one to warn other consumers. This company has no integrity!

I received a notice of payment to them on a Tuesday for a mowing service they said was done on Monday. I work from home. No crew came to mow either day. See photos. I sent support an email saying it was a fraudulent charge, sent the photos and told them to return my $$. The response asked for my address and that they would reverse the charge right away. More than 24 hours later, I have still been charged for a service that was never done and no one at the company has contacted me. Be warned.

DO NOT USE FRESH LAWN! They will charge your card for your first service before they even do anything and then will not go out to your property you will have to call and beg them for a refund. It seems like they want your card on file and to charge you before they even do anything so you are held hostage to their service and not go elsewhere.

I wanted to setup bi-weekly service with them and I called on a Wednesday morning to schedule initial service for Thursday. I was informed that I would receive a call 30 minutes prior to the arrival of the crew. Fast forward to about 2:30pm Thursday I had not received any call so I called their office to receive an ETA. Kyle in their local office spoke with me and started giving me a ton of excuses but promised me they would be out that day. Fast forward to 5pm still no call. The receptionist was giving me around the way answers talking about "Dispatch" shows that they have it on schedule but I knew there was no way they were going to make it out to my property so I told her "Please be honest with me, are they going to make it out today?" She told me "No... probably not" She then said " I will write a note on your account to inform them to place you first for tomorrow." This was fine with me I waited until about noon and had still not received a call or anything so I called back and the same receptionist informed me they would be there within 2-3 hours so I waited until 3pm still no call and no one showed up... At this point I was done.

I called in to speak with a manager and was placed on hold for a good ten minutes before Richard answered the phone in an unconcerned tone and blew me off. The only good thing that came out of the conversation was them saying they will refund my card which has not happened yet ( I will be monitoring my accounts). With the way my interactions with Fresh Lawn has gone so far I do not believe they will do what they said without me riding their coat tails. I will be keeping an eye on my credit card statement.

For a company called "FRESH LAWN" where all they do is landscaping and mowing they can't even get it done when they say they will. If you don't mind having to stay on the phone and wait around all day by all means they are a great choice for you.

If you're like me and wanted to establish a good relationship with a trustworthy company and want to deal with a company that does what they say they will do Fresh Lawn is not the company for you.

Terrible customer service and a lack of concern. Scheduled appointments mean nothing.

I have dealt with these hacks for a little over a year, and if I could give them less than 1 star I would. They were supposed to cut my lawn every two weeks, but sometimes they didn't show up, but still charged me as though the work was done. Then once winter started, they still kept on coming as though there was something to do. I had to speak to the Dallas manager to get them to stop until March. Once they started up again, I noticed that they were not collecting and bagging up the clippings as we had contracted. When I called about that, I was told that they had changed their method and no longer collected the clippings, without giving me notice. If I wanted that it would be $15 more on top of the $40 plus tax they were already charging! That was it, I terminated them 3 weeks ago. Then today, I get another email from them with a "urgent notice" to pay another invoice for work that wasn't done. When I called them, I was told "Oh, that was a mistake, just ignore it." DON'T DO BUSINESS WITH THESE INCOMPETENTS!!!