Plumbing reviews in Dallas, Texas

We needed to replace the main water line to our house due to a leak and after finding the leak, discovering the water pipe used originally had been recalled in 2020. Atlas was very accommodating in scheduling someone the same day we called to come out and look at the work we had done to find the leak and give us an estimate on how much the job would be and how long it would take to complete.
Eddie and his partner texted to let us know when they were on their way and were very professional and helpful. He provided options for us to consider and also gave us his recommendations. He answered our questions and provided us with contact information for a finance company before he left, when we requested it.
All communication and quotes were clear and in text or email so we were able to go back easily and reference them.
Atlas called back the next day to check and make sure we had received all the information we had requested and to see if we had any additional questions. I will definitely recommend Atlas Plumming to anyone looking for quality plumming services from friendly, professional individuals.

An odd computer part to the inside unit was found in stock here when nobody else could get it in under a few days. The guy behind the counter was helpful and sociable. Thank you Atlas.

We had a leaking water pipe in our garage which leads to an outside faucet which I was convinced was leaking in or below the concrete slab. My experience with Atlas was positive from my initial conversation with Pam in the office to meeting Ryan and Kyle. They inspected the pipe and quickly discovered the leak was not in the slab but an easy fix. This is a well established, professional, and honest group who know what they are doing. I understand why my neighbors recommended Atlas Plumbing and will definitely recommend and use them in the future. Don Larsen

I had been having issues for some time with the drain for my washing machine. It kept backing up into the kitchen and would drain very slowly from there. After the big freeze in February, it stopped draining completely. I called several other plumbers and each declined to do the job saying "there are easier ways to make money". I found Atlas listed in my neighborhood magazine, and with fingers crossed, I gave them a call. Pam got me scheduled and Ryan and Alexi came out and did their best to interpret my problem into a possible solution. It wasn't easy, I'm sure. I knew what it wouldn't do and what I wanted it to do. I spoke with both Sonny and Bart and they did there best to put a proposal together. After accepting, Pam got the excavators scheduled. These guys were amazing. They got a huge hole dug and tunneled under my house in just a few hours. Next came Ben and Alexi. I wasn't sure how long it would take, but was pleasantly surprised when they were able to wrap up the majority of the work in one visit. They really know what they are doing. I can do laundry at home now as well as run the dishwasher! I haven't been able to do either since February! The excavators came back to fill the hole and we're done in less than half an hour. They carted off the extra soil too! If you have a complex job and you want it done right the first time, give these guys a call. You won't be disappointed.

Highly recommend using Atlas Plumbing. I had a different plumbing company come to my house and after hours they were unsuccessful in unclogging my plumbing system. They misdiagnosed my situation entirely and suggested a repair that would have cost thousands.

I called Sonny at Atlas for a second opinion and he was so gracious with his time and told me step by step how to diagnose my plumbing issue and even recommended a different company for a particular part of the diagnosis. The problem was resolved by only spending a few hundred bucks.

Long story short, Atlas saved me thousands of dollars by providing honest, good old fashioned customer service. They’ve got a customer for life now and will be my first call for plumbing issues in the future. Thank you!!

Atlas was the third plumbing company we brought in to find and fix the “1/2 gallon per minute” cold water leak at our home. One of the first values they brought was a willingness to set aside what others thought they had found and to start over (some at their own expense) to track down the elusive source of the problem. They willingly brought in an expect in detection from another company who finally was successful. Throughout this process, we valued the integrity of this company. They kept us up to date and involved. they treated my landscape with respect. they helped me respond to my insurance provider. Based on this experience, I would recommend Atlas to anyone.

I've used Atlas Plumbing twice now; once to repair a washer and once to repair a toilet and sink fixture. Both times I was impressed with their professionalism and the quality of their work. They listened well to understand the situation, and correctly assessed the problems. They did a great job correcting the problems and are very reasonably priced. I will definitely use them again!

Great company! Great service! This is my third time using Atlas Plumbing and I wouldn't trust my plumbing repairs to anyone else.

I had a slab leak this time that really had me worried. But Ben from Atlas came to my house and set my mind at ease. He made sure the slab leak was fixed properly and at a great price.

I highly recommend you call Atlas for any of your plumbing needs because you will get professional service from a family owned company that truly cared about its customers!

We got the referral for Atlas from our next door neighbors who had recently had some plumbing issues of their own and they told us they knew Sonny Friedman, the owner, personally and highly recommended his services. That was good enough for us and we were certainly not disappointed. Daniel, the technician that came out both times was everything you would want in a service technician—thorough, careful to explain all he was doing, respectful of our home, and just very polite in all his interactions. Best of all, he pinpointed our leak to a faulty dishwasher which he took care of and when I asked if he would mind removing it and taking it out back for me, he was kindly willing to do . Every person we spoke to connected with Atlas, from the dispatcher to the workmen to the account manager was professional as well as personable. I love finding a plumbing company this competent and trustworthy and will definitely refer my friends and family members their direction. We already knew we had the best neighbors ever but their telling us about Atlas elevated them to rock star status in our estimation!!

Sewer leaks were recently found under my house in an area Atlas had performed repairs under my slab a few years ago. I have had 4 independent plumbers look at the photos of the work Atlas performed and point out the same issue that has caused new sewer leaks. Unfortunately I was not educated enough at the time to see the obvious issue. They didn't secure the pipes to my slab so of course the pipes collapsed sometime after the tunnel was filled.

I had a great experience with AM PM Plumbing Service. They responded quickly and scheduled the service without delay.

The technician was professional, knowledgeable, and efficiently resolved the plumbing issue. Everything was explained clearly, and the pricing was transparent with no surprises.

Highly recommended for reliable and prompt plumbing services.

Awesome, caring service!

They NEVER ANSWER THE PHONE. I WOULD GIVE THEM -10 rating.

Replaced a $10-15 shut off valve under toilet that was leaking took 20 minutes... $189.73 was the cost!!! even plumber felt bad but he said that was what boss told him to charge after he talked to him when job was done STAY FAR AWAY AND DONT GET RIPPED OFF AND TAKEN ADVANTAGE OF!!!!

You get what you pay for, yes $250 emergency fee in the middle of the night is a lot of money, but they fixed the burst pipe in under an hour. I like these guys, would recommend in case or emergency.

AM PM Plumbing Service is the real deal! I had a late-night plumbing emergency, and they actually picked up the phone and got someone out to me within a couple of hours.
The technician was polite, professional, and fixed the issue quickly without making a mess.
It’s rare to find a plumbing company that’s reliable at any hour — I’m so glad I found them. I’ll definitely be calling AM PM again for any future plumbing issues!

Avoid

Shocked they're still in business. Inconsistent and unreliable communication that slowed down my project.

Items advertised as new. However one item was not in the original sealed packaging. Mostly likely a open box return. This company also charges 25% restocking for returned items and more if the item is opened. Items were shipped in a soft envelope / poorly padded, Mixer valve cartridge had damage to the screen. Customer service was not very helpful. I will not do business with them in the future

They were great. Got exactly what I needed.

I did a little research, and glad I did! This company is local, has good customer service and products that I couldn’t find elsewhere. Not sure about the negative reviews, this just hasn’t been my experience at all.