Water Damage Restoration reviews in Dallas, Texas

Linda French and her teams are absolute life savers. They have done amazing work getting out home back in livable conditions. What a fantastic group of people. Highly recommended.

Shane, Nick and team at Southwest SERVPRO OF DALLAS did an outstanding job of total spotless clean out of a very messy house.

Super polite, diligent, and knowledgeable.

I would, and will, use them again.

Do not hesitate if you have a problem.

A sincere Thank You.

Shane and his team at Servpro were AMAZING! When our water heater busted on New Years Day, we called Servpro for help and had help within the hour. The quality of service and true professionalism that we received is to be commended. I highly recommend Servpro and will use them again (hopefully I won't have to) if need be.

Shane was very helpful and informative with my questions over the phone and graciously came over in a very timely manner to provide an expert second opinion. His professional advice gave us the information we needed to confidently ask for management to take further precautionary steps than they were originally willing to do and they agreed to do them. Thanks to Shane, we will have peace of mind regarding the full extent of the issue and that the necessary steps were taken to protect our home and our health. Thank you, Shane, and ServPro!

The gentlemen from ServPro were so polite and helpful. They bent over backwards to help in any way they could. They knew that insurance wasn’t paying for my issue, so they offered to tell my contractor how to do some of the remediation (that ServPro would otherwise have done) to help costs. I was so impressed (and so was my contractor) with how much guidance and help they were willing to give. They were exceedingly pleasant and polite the entire time.
Thank you!

I did have some issues with their headquarters and billing, but that wasn’t the fault of this particular office/branch.

Shane and his team were a huge help on a very time sensitive project for me. They came out within an hour of speaking with them and took care of everything. They truly saved the day! Can’t thank y’all enough!

Shane of SERVPRO saved the day! With lots of rain we received overnight, our property overflowed and with more rain on the way. Shane was able to extract all the water. He was very professional, and punctual! I called at 2 he arrived by 4:30. I would highly recommend Shane with SERVPRO!!!

Awesome team of professionals. They know what they are doing, and trust them when they say "We'll take care of you". Shane and Tyler treated us like family and insured our home would be greatly taken care of. Thanks guys!!. We will definitely recommend you to all our family and friends.

Shane and his SERVPRO team are always my first call for restoration, floor surface maintenance, water extraction and clean up. He and his team are highly responsive, professional and treat our facilities as if they were their own.

If we could give them 10 stars, we would! Servpro of Southwest Dallas is doing God's work, supporting families in the community faced with unexpected hardships. Shane Meyer and the entire team at SERVPRO Southwest Dallas truly go above and beyond to help navigate families in difficult situations. Keep up the amazing work!

These guys are the absolute best. We had a water leak in our master bedroom. It came through the ceiling and onto our carpet. The Servepro team came out immediately and saved us from having massive damage, including mold issues. If you ever have water damage or need a giant cleanup, this is the team to call. They are polite, thorough, and won’t leave until the job is done. Give them a call, you won’t regret it.

Super honest and very thorough inspection for a potential water issue at our house.

Our office flooded on a Sunday while no one was around. We called Servpro and within hours they were onsite working. Things were handled quickly and professionally. I was very impressed with the amount of technology they had with them each check-in. There was no guessing if we still had moisture or water damage, they had machines showing we still did. This to me was highly appreciated knowing our employees would have a safe work environment to return to and that no one was guessing on such an important safety matter.
Thank you for the hard work and for going far beyond our expectations of professionalism.

Tyler came by and saved us a significant amount of money from an alternative quote we received from a competitor. Recommend ServPro of Southwest Dallas for all restoration needs.

Our property in Dallas suffered significant water damage due to freezing weather plus water heater break down. Mr. Eric Coco and entire Servpro team did a great job and also treated our family with utmost courtesy. They responded very well to multiple urgent requests under difficult circumstances. All tasks were completed in professional and timely manner. We highly recommend Eric and Servpro Team. Thank you all.

Shane, Hugo and Michael were helpful, professional and empathetic when dealing with our water damage. Shane, in particular, provided excellent communication. Servpro was there the night of the leak and make follow up visits according to our schedule. Very impressed. Wish they could do the reconstruction.

Shane and his team came to our house within hours of our call for water damage mitigation services & made communication easy throughout the challenging time. They handled every interaction with professionalism and kindness. They even came on the weekend to check in and make sure the drying was progressing. Their help was invaluable in dealing with our insurance company too. We are beyond thankful for the Dallas ServPro team!

Shane and his team are five stars. I had a water leak in my utility room - I called late afternoon on Monday, and the team was at my house, as promised, at 8:30 on Tuesday morning. They were efficient and thorough. They cleaned up the water, removed the doors and baseboards, dried under and behind the walls. And they came back twice to check for any remaining moisture before removing the fans and driers on Friday. They also carefully moved, cleaned and replaced the bench and utility racks that were in the room when it flooded. All in all, competent and professional. As a homeowner, you hope never to need these services, but I am glad that I called on Shane for help when I did need help.

Excellent Service! Friendly, knowledgeable, and honest. They don't try to sell you things you don't need! Highly recommend

I did not expect such a professional visit and down right honest with integrity! The Adrian was very thorough and honest. I highly recommend this establishment. Phone response was fantastic as well. Overall outstanding

After my home got extensive water damage from the August 2022 flood that came through DFW I called ADU out of recommendation from a good friend. Kurt managed the project from start to finish and was very responsive to any of our questions. Our technician was Micheal Gonzalez. Micheal was very knowledgeable on all matters of water mitigation and was also happy to answer any questions my wife or I had. Michael always treated our home with respect and performed very high quality work. Overall, Micheal and Kurt are very professional and went out of their way to ensure they provided accurate ETAs and quality work. 10/10 recommend ADU and make sure to ask for Kurt and Michael.