Appliance Repair reviews in El Paso, Texas

Alonso did an excellent job in repairing my dryer. He communicated his expected arrival time, showed up and got the job done efficiently and timely. He even brought a critical issue to my attention. Highly recommended.

I had a service appointment today and it was the worst experience ever. The guy by the name of David was extremely rude with an attitude, he works for Sears A& E factory service. He knocked on my door within less then a minute as I opened the door he was already gone and inside his van. I had to walk out and chase him down to let him know I was home. When I asked were you leaving he responded with a sacarstic answer " yeah" I asked him why are you leaving if you just got here and that's when David Responded " I'm here ain't I". That's when I asked to talk to his supervisor and he said there was no one he could call or anyone available he can talk to. If your always going to be rude with an attitude against your customers this job isn't ideal for you. If you don't like your job then why be working there. To end the day no job was done I wasted a whole day waiting for him and wasted a day off of work for nothing to be done . When you call the 800 number it's nothing but automated systems there's no number that works that can direct you to a live person. I wouldn't recommend that service provider which is the Sears home warranty or the technicians working for them. If I could rate it a 0 I would.

Navigating with AI is horrible. That is their method of customer assistance and service. Had an appointment scheduled to not have anyone show up. After calling warranty company Sears noted the job was complete without ever showing up or doing any work. Apparently this is their MO. Stay away! Lesson learned.

David was great. However, I needed to make a change to my appointment and was only able to to talk to an AI representative. That was so annoying. I really wanted to talk to a person.:(

David L
I had a great experience with the technician. He was very professional, kind, and knowledgeable. He took the time to clearly explain what was going on with my washer and answered all of my questions. I truly appreciate his professionalism and excellent customer service. Highly recommend!

My technician, Rogelio, was professional, friendly, and he did an awesome job. I really appreciated that he went above and beyond by offering to put my refrigerator items back once he was done. He even gave me a quick lesson on the usefulness of the "bypass cap" and the importance of maintaining it. Great service all around.

Had a great Experience with Alonzo Chavira. He is very professional and very respectful. The initial tech that was send before the rescheduled visit, I would never recommend him. He lacks customer care and does not listen to the client.

Very good service, the job was done right and he was punctual. Fair prices

Excellent service, very good prices. Fixed my aunts and grand mothers appliances.
Recommend 100%

Excellent service! They were available the same day I requested service. They will go above and beyond with your needs, 100% recommended!

Great customer service , was able to fix whirlpool washer at a good price. Will recommend to friends and relatives.

Excellent customer service ..they are very professional and go out of their way to provide you with all of their knowledge and skills when it comes to fixing any of your appliances...I would recommend them 100 %

Excellent customer service!! Jose did a great job. Quick, friendly service and very professional. I highly recommend them!

Jose was so polite and professional. He went straight to work and found the problem quickly. I wholeheartedly recommend this business.

Very good work, refrigerator was leaking water . He took care of the problem right away. He is very trustworthy. I highly recommend them.

Jose showed up right away, was very professional, and fixed my dryer within about an hour. I would definitely recommend this repair service. Thank you!

Legit quality service. Jose fixed my machine quickly, no problems. Very polite. Would absolutely use again and recommend.

This company came to replace my ice maker. The gentleman (Jose) was prompt and courteous. Highly recommended. This company won't overcharge.

Have been provided with the best, reliable, timely, and affordable service for years by Appliance Tech Team. There's never been a need to call anyone else. Best appliance repair in El Paso.

I highly recommend the Appliance Tech Team! They are very professional and quick! My dryer is now working like new! I was very satisfied with their service. Thank you, Appliance Tech- Team!

José was very prompt and professional. He had my washer working in no time! I'm extremely happy with his services!