HVAC reviews in El Paso, Texas

I have use the services of Sunshine Heating and Cooling several times over the past 8 years or so. Nothing but super helpful, honest, reasonable and prompt!! I wouldn't use anyone else!

Highly recommend them. Very courteous and professional. The owner is very honest and doesn't over charge. Everyone should support small local businesses like this one.

I do not reccomend this place. I called them first thing in the morning and they had excuses why they couldnt make it to my house . Then they tell me they will call me back and never did. If they dont want business . Just say so. They wasted my time waiting for a call back. If this is customer service. I can only imagine the kind of work they do .

Amazing customer service! They were very helpful and addressed all my concerns. I will definitely be taking my business here in the future.

Owner/Manager is very knowledgeable and punctual about our ac/heater needs. We have been with him for over 30 years!

Good service, helpful Info on appliance, reasonable prices. Best A/C and heating company in town.

I called this company after reading the reviews. They came out really fast to fix my furnace but within the a week I had the same issue and they ask me pay for another service call fee. I regret calling them and I will not use them again. I expect them to fix the problem the first time and not guess what it is so they can come again and fix the original issue.

Incompetent. Called this company to service my air conditioner that was not working properly. Technicians cleaned condenser coils, said all was fixed and charged $88. System is still not cooling and I'm not real happy about the situation. Complete waste of time and money. Off I go to look for a competent service provider.

Had a very responsive group of individuals who took care of my emergencies the same. Heidi, Miguel, Andrew & Mr Rodriguez were absolutely customer oriented. I appreciate all of you & I thank you.

Joe is always awesome! He's been taking care of my heater and AC for several years! Prices seem reasonable and Joe is just a gem! I enjoy visiting with him! His team is great too!

They came out to fix my A/C after hours and went above and beyond to make sure we had a functioning A/C so we could get some sleep after 2 days of sleepless nights. Very professional and the owner Joe even came out to accompany the technician. Very impressed with their service.

Very disappointed and flat out flabbergasted at how this place handles their business. I called them to get a quote on some services I needed done. They did manage to show up and check it out, I’ll give them that. Even the owner came by. Was told I’d receive a call back on the price. I never received a call. And when I called them back I got the lame excuse that they had a meeting and would call back. A bunch of BS. I do not recommend this place at all.

Andrew and staff were knowledgeable, hardworking, and efficient. We highly recommend this company for your air conditioning & heating needs!! Thank you Sunshine Ac & Heating!!

These guys are great. They know their stuff and don't try to sell you services you don't need like other companies do. They found and repaired a refrigerant leak in our unit that even the original installers of the equipment were unable to. And their customer service is excellent. Even called me back a week or so afterwards to make sure everything kept going alright.

Where to start.... The company charged $120 just to complete a diagnostic , they do not apply a cent to the actual work if you decide to hire them. I have used this business before and they appear to have become very greedy over the years. Secondly, they lie , I was told that my A/ C needed a new motor, totaling $560 on top of the $120 estimate. After receiving my estimate , I had to hound them about when they would be coming, they lied and said they could not find the part??? I ended doing the work with someone else who determined that the problem was only the control knob and my motor was totally fine, they are either totally incompetent or liars! Do not use this business unless you want to be ripped off!

Our heat went out last night (21 degrees outside) and the house got down to 58 degrees. Andrew came out first thing in the morning and got our system running within 15 minutes. Amazing service in a timely manner, couldn’t be more thankful for Sunshine Heating and Air Conditioning!

Great customer service and very professional. Helped us also with waster heater. Excellent service. We definitely recommend them for your heating and air conditioning solutions. Thank you.

Miguel and Andrew came to our home to do some work. They were extremely professional. It was obvious that they were very knowledgeable about their trade. My wife and I highly recommend Sunshine Heating and Air Conditioning.

Amazing Service! Owner is very professional and courteous. We will continue to use services. Tech Andrew is awesome, kept us informed at all times step by step. Thank you Sunshine Heating & cooling.

My A/C stopped working last night. I called several places but could not work on it for a several days.
Sunshine H and C were able to work and replace my unit the same day.
They were very professional and courteous. Heidi was really nice and professional. I'm glad she was able to schedule me so soon.
Thanks guys!!!

The company did a super job on my conversion from evaporative to refrigerated air! Andrew and the owner, Joe, explained the process of what was being done along the way. Kudos to Sunshine Heating and Cooling on their professionalism, timeliness and thoroughness, as well as affordability. 💯.